gohomie.co.uk Reviews 

1,418
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, most reviewers were unhappy with their experience overall. Many customers report significant dissatisfaction with their orders, frequently citing issues with products not matching advertisements, being of poor quality, or arriving defective. Reviewers also experienced extremely long delivery times, with many items arriving weeks or even months after the order was placed, often without proper tracking information. A major point of frustration for consumers was the lack of communication, as numerous attempts to contact customer service via email went unanswered, leading to feelings of being ignored. However, some people also felt that despite the delays, the quality of the item received was good, and a few others were pleased with the ease of ordering and the overall value for money. A small number of customers were satisfied with the product itself, finding it useful or as advertised, and appreciated timely delivery and good communication regarding their parcel's journey.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant disappointment regarding... See more

Order

Clients share negative opinions on order, with many reporting issues such as receiving incorrect items or... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction, citing... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many experiencing significant delays and... See more

Response time

Consumers consistently express significant dissatisfaction with response times, frequently reporting no... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Took too long for delivery ,e mail didn't work to contact and cancel an order that I duplicated.Goods arrived and also were not suitable.

Rated 2 out of 5 stars

The product "Instant temp skin tightener" does nothing at all for me. Very disappointed, won't use again from any adverts cannot believe the hype.

Rated 2 out of 5 stars

Arrived much later then I needed and poor quality when trying to contact them email them no answer looked up there website and it doesn't exist.

Rated 3 out of 5 stars

I bought the drain unblocker. It took weeks to arrive. The items were smaller than I expected ( my fault for believing the video and not checking size) Total waste of money. It was easy to order an... See more


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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2.2

All reviews

(1,418)

224 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely dreadful

I order 3 items from this company and they are absolutely not fit for purpose. I have tried on 4 occasions to contact the customer service to request details of how I can return items to no avail. As previous customers stated the items order are not authentic.. please do not order from this company.

January 9, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery as expected

Delivery as expected, good value for money. Was a little disappointed at actual size of product and that livery not as expected but overall pleased with them.

January 13, 2026
Unprompted review
Rated 4 out of 5 stars

Be careful when you order.

Not great, delivery took too long
Great item , lots of fun had by all.
Not great when ordering 😕 I ordered 2 packs by mistake. Got charged for 2 and tried to get one refunded but have been ignored.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

great Product

Delivery time too slow and not enough info on delivery of product. However was well pleased with quality of item ordered time will tell how it performs.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

I would give them zero stars if I…

I would give them zero stars if I could, very disappointed with this Company. They paid to be advertised on various social media platforms and I saw a toy that my Son would love for Christmas, so paid for it in November. There was an auto-response I received saying they were experiencing 'A larger volume than expected' in orders, which seems obvious to me if they are paying for advertising right before Christmas. The days and weeks are rolling by with no update at all, so I reach out for support. I received several automated replies from their 'Customer Services' with a link to the Tracking Website... Apparently my items were in China, but it was hard to understand as I can't read Chinese. The next time I checked my Tracking, the website Error 404'd... Tried getting in touch several more times and never got an appropriate response (If at all). Moving forward to January, the Company very clearly had no intention of sending the Christmas present, so I had to force a refund by opening a Sellers Dispute (Which was almost immediately fulfilled in my favour). Please DO NOT buy from this Company, I see from other reviews that even if you do by some miracle receive your products, they are very low quality or do not meet expectations. Avoid.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Negative, do not use....

Brought some car de-icer items and they do not work so emailed to get a full refund but nothing. If only I read the feedback first would not have used. Do NOT recommend.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the baseball cap storage rack…

I ordered the baseball cap storage rack for my son as part of his Christmas present, disappointingly the hats wouldn’t fit on the rack and just fell out on the floor. Obviously not a good company to buy from given the 1,000 plus negative reviews on here

AVOID !!!

January 4, 2026
Unprompted review

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