gohomie.co.uk Reviews 

1,418
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, most reviewers were unhappy with their experience overall. Many customers report significant dissatisfaction with their orders, frequently citing issues with products not matching advertisements, being of poor quality, or arriving defective. Reviewers also experienced extremely long delivery times, with many items arriving weeks or even months after the order was placed, often without proper tracking information. A major point of frustration for consumers was the lack of communication, as numerous attempts to contact customer service via email went unanswered, leading to feelings of being ignored. However, some people also felt that despite the delays, the quality of the item received was good, and a few others were pleased with the ease of ordering and the overall value for money. A small number of customers were satisfied with the product itself, finding it useful or as advertised, and appreciated timely delivery and good communication regarding their parcel's journey.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant disappointment regarding... See more

Order

Clients share negative opinions on order, with many reporting issues such as receiving incorrect items or... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction, citing... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many experiencing significant delays and... See more

Response time

Consumers consistently express significant dissatisfaction with response times, frequently reporting no... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Took too long for delivery ,e mail didn't work to contact and cancel an order that I duplicated.Goods arrived and also were not suitable.

Rated 2 out of 5 stars

The product "Instant temp skin tightener" does nothing at all for me. Very disappointed, won't use again from any adverts cannot believe the hype.

Rated 2 out of 5 stars

Arrived much later then I needed and poor quality when trying to contact them email them no answer looked up there website and it doesn't exist.

Rated 3 out of 5 stars

I bought the drain unblocker. It took weeks to arrive. The items were smaller than I expected ( my fault for believing the video and not checking size) Total waste of money. It was easy to order an... See more


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 48 hours

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2.2

All reviews

(1,418)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS COMPANY

PLEASE DO NOT BUY FROM THIS COMPANY. I bought KPop figures for my Granddaughter for Christmas. They were advertised with lovely packaging boxed and the figures neatly lined up in the box. They cost me about £25. I waited about 4 weeks for them to arrive. When they did arrive the figures (which were well smaller than advertised) were just in a plastic bag. I emailed them same day to say I wanted a refund. I have been trying to send them back for 2 months. I eventually got an email back from them saying they would refund half the amount and when I declined that I haven't heard back from them since. I have emailed them half a dozen times with an email response from them that says do not keep sending emails as we are dealing with emails in the order they are received and a new email from you just goes to the back of the queue. Disgusting... Trading Standards should be well onto this Company.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Fake products

Paid around £27 for a snort funny board game for the kids which was 3 weeks late and completely fake unfortunately. The children are devastated. Avoid at all costs

December 30, 2025
Unprompted review
Rated 2 out of 5 stars

Ordered two sets of Scrabbled - both were incomplete

Ordered two sets of Scrabbled - we tried to play one of the sets on Christmas Day but the box had no rules & no bag as advertised. Cannot give the 2nd set as planned gift so have requested to return both. The first email was returned with address unrecognised even though taken from order. Have found a 2nd email address & so far this hasn’t been returned…. I await a response in New Year.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Placed my order jn November. Still not received it. They say it was delivered 7/12/25. Not to my address. Ignoring emails. STAY AWAY FROM THESE SCAMMERS

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

Poor quality cat toy product. One of the three purchased didn’t work at all. The other two work for a minute or less and then need recharging. Not as described in the advert. AVOID.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered the hot wheels advent calendar…

Ordered the hot wheels advent calendar . Paid £25 including delivery. Ordered on 23rd November. It is now 17th December and still waiting. Have emailed requesting a refund 3 times. No reply.
If I could have given a minus score I would. I grudge even giving one star

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company, the products they sell are substandard, dangerous, fire hazards and should not be allowed to trade. They do not respond to emails etc. they advertise money back guarantee. Good luck!! Sh*te company. Scam

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted with the WWii…

Absolutely disgusted with the WWii Advent calendar. Took over 3 weeks to arrive, eventually arriving on the 9th December. The item does not match the advertisement and the planes are plastic, bent and are a disgrace. I have written to complain and request a refund but I very much doubt i will hear anything. AVOID BUYING FROM THEM AT ALL CIST

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID. Absolute Rubbish

Absolute Rubbish. Bought the Peter Thomas Roth eye tightening cream from Gohomie. Dont waste your money. I suspect this is a fake as there is no change what so ever. My eyes aren't even that bad so its not major bags. If I could give them a Zero I would. AVOID AVOID AVOID!!!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

This company is just a scam

This company is just a scam, rather unfortunate i only saw the review after i had parted with my hard earned cash
In September i ordered a smart watch and now in December it still hasn’t been received and their online portal is saying successfully signed for, upon asking for that evidence of who signed for it or let alone pictures they have gone quiet

Painful part is i had been purchasing smart watches on e bay without issues and now when i bumped into their advert it seemed like the latest brand and i fell for it and parted with more money all for this nonsense

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

They are not worthy SCAM COMPANY

Worse experience ever!
The advertising on the website has nothing to do with the reality!
Ai have ordered un whiskey advert calendar, which was amazing in the advertising publicity, and i have received a joke!
It’s nothing but lies with this company!
I have asked them to return the products and have my money back, and they didn’t even bother to reply to my emails!
Don’t waist your time and money on this company!

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER, SCAM COMPANY

Order shipped and delivered to a completely different address than the shipping address provided. Tried to contact customer service and its the same generic response received everytime and not addressing the issue I am asking questions about. Scam, fake company. DO NOT ORDER FROM THEM

December 5, 2025
Unprompted review

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