Gohub Inc. Reviews 29

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Easy and fast transaction They are available anytime for any concern you have using their services. Worth your money and time. No need to line up to claim actual vouchers just by following the s... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a 5-day eSIM through Traveloka for my trip, but unfortunately my phone does not support eSIM. I contacted GoHub support and they responded quickly and informed me that they ha... See more

Company replied

Rated 5 out of 5 stars

Last month I had a trip to Thailand and my best friend Kyle got me an Esim through Gohub. It was amazing, easy to used and activated with full instructions from email. You could activated before you c... See more

Company replied

Rated 1 out of 5 stars

SCAM. They took my money and sent a QR code that does not work. The website will not respond to customer service questions despite a window prompting you to contact them. Their app is a SCAM, it has a... See more

Company replied

Company details

Written by the company

Since our founding in 2018, we’ve been committed to serving travelers, travel agencies, and corporate clients with our SIM and eSIM solutions. To date, we’ve supplied connectivity to over 400,000 travelers and partnered with more than 200 travel agencies and corporate clients worldwide. Our dedication goes beyond just providing connectivity; we offer diverse data packages, including local options, and 24/7 support to ensure a seamless travel experience anywhere on the globe.


Contact info

4.0

Great

TrustScore 4 out of 5

29 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best one yet!

I had subscribed for the esim in the middle of our Japan trip and it did not disappoint! I got their response within 30 minutes from subscribing, setup was quick and connectivity was very stable and speed was fast! Will subscribe again!

April 4, 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Thank you Shannon for trusting & using our service!

Rated 5 out of 5 stars

Purchased E-sim for Malaysia

Purchased E-sim for Malaysia. Received confirmation email fast and activation was smooth. Their whatsapp customer service was responsive when I encounted a problem (due to the local telco poor network coverage), and the staff walked me through troubleshooting and eventually managed to solve my issue. Will purchase e-sim from them for my next trip.

March 23, 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

<3 Really appreciate your feedback! Hope to better serve you next time!

Rated 5 out of 5 stars

esim for Japan (Kyushu)

I bought esim for Japan (Kyushu) trip, it’s work well during my trip. Some more, customer service here is excellent & helpful!!! Any problem you can text them reply you in prompt.

April 10, 2023
Unprompted review
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Reply from Gohub Inc.

Thank you so much for your positive feedback!

Rated 5 out of 5 stars

Consistently smooth LTE internet and great customer service from GoHub

I bought eSIM Vietnam for my trip, and the team was very helpful in responding promptly to my queries over WhatsApp when I had doubts about the status of the eSIM activation. It worked smoothly and hassle-free once I landed in Da Nang, and I was able to get consistently smooth and fast coverage that enabled me to navigate the city on foot with Google Maps and also to order Grab Car for longer distances. I was able to get LTE coverage when my friends who used roaming packages weren't able to get good reception in certain buildings. I will definitely use eSIM from them for further travels.

March 23, 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Really glad that you have a great experience with us.

Rated 5 out of 5 stars

eSIM India

I purchased the 'eSIM India' package from Gohub for my recent travels, and I was pleasantly surprised by the affordable pricing. The package offered excellent value for money, providing extensive coverage and fast data speeds at a very competitive price.

March 1, 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Thank you for your feedback!

Rated 5 out of 5 stars

Great service and Asia eSIM packages

I have used Gohub for several trips now, and kudo to their support team for the speedy responses and help me solve APN setup problems in just a couple minutes.
In general they offer great eSIM packages for Asia region, especially Japan, Korea, Taiwan etc...

March 2, 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Thank you for your feedback!

Rated 5 out of 5 stars

Smooth payment & easy to install the…

Smooth payment & easy to install the esim on my iphone13, a hassle free way to travel with internet connection without being afraid of losing the physical simcard.

February 8, 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Thank you for your support ^^

Rated 5 out of 5 stars

Really good service

Really good service. I just bought an esim for Vietnam last week. Fast speed and quick activation.

February 23, 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Thank you for your support ^^

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