Going Reviews 827

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the prices and discounts they find, often saving hundreds or even thousands of dollars on flights. Many people mention that the deals on holidays are particularly good, allowing them to travel to destinations they previously thought were unaffordable. Reviewers appreciate how the service helps them explore the world and fulfill their travel dreams. However, some customers expressed dissatisfaction with the subscription process and the website. Issues included unexpected renewals and difficulties canceling memberships. Additionally, some users found the website to be unresponsive or experienced problems with dropdown menus. A few people also noted that while the service is excellent for economy flights, it doesn't always cater to those looking for premium economy or business class deals.

What people talk about most

Price

Consumers find price to be positive, with many reviewers reporting significant savings on flights, sometimes... See more

Holidays

Clients share positive opinions on holidays, with many expressing that the service has enabled them to travel... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Many customers express satisfaction, highlighting... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the site as diligent and helpful... See more

Discount

Customers consistently note positive experiences with discounts. Reviewers frequently receive notifications... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a member of Going for a few years on the Premium tier. I've upgraded to Elite this year and can wholeheartedly say both memberships pay for themselves thousands of times over. Mistake fares,... See more

Company replied

Rated 5 out of 5 stars

There was some internal problems with the fact I didn’t remember I had an old registered email which made it that I had two accounts. It seemed like the correspondence actually had a caring personalit... See more

Company replied

Rated 5 out of 5 stars

I run the sales team at a SaaS company. Seeing another ethical company like Going.com being around was amazing. I had forgotten to cancel my renewal (as usual) - and without any hassle, or questio... See more

Company replied

Rated 5 out of 5 stars

I love Going. The way it’s changed my view on traveling has been life changing. As someone who wants to go everywhere, scouting the best deals with this service has gotten me to places I wouldn’t have... See more

Company replied


Company details

  1. Flights Search Site
  2. Airline
  3. Travel Aggregator

About Going

Written by the company

Going

Since 2015, Going has been on a mission to ensure no one has to overpay for flights.

Going is a travel service that sends amazing flight deals daily to more than 2 million travelers. Members save hundreds of dollars on airfare to destinations all over the globe.

The company does not take commission from airlines or travel agencies — the only goal is to find and send amazing flight deals directly to travelers’ inboxes.

Join Going for free and save hundreds on airfare.

“We just returned from Cape Town, South Africa, thanks to $600 roundtrip flights! Adopting the Going travel philosophy of prioritizing price first, rather than date/destination, has been a game-changer. With open minds and our Going subscription, we’ve been places we never thought possible.”

- Brianne & Chris V.

Here's how it works

  1. Find your airport.
    Choose US departure airports like your biggest airport, closest airport, and maybe even your parent’s.
  2. Watch the deals roll in
    Going keeps a close eye on airfare to over 900 destinations around the world. When the prices drop, you know.
  3. Then book it
    With flight details and booking links, all that’s left to do is say, “Let’s go!”

Join for free


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

827 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Such a great service and so easy and…

Such a great service and so easy and accurate!

February 18, 2026
Going logo

Reply from Going

We’re thrilled to hear you’re finding the service easy and accurate. That’s exactly what we aim for. Happy travels and thanks for being a member! ✈️

The Going Team

Rated 5 out of 5 stars

I’ve been a Going member for 5 great…

I’ve been a Going member for 5 great years now and I can honestly say it completely changed how I travel.

Before joining, international trips felt like something you had to save years for. I assumed flights were just expensive and that was that. Going showed me that the price you pay often just depends on when you know about the deal.

Because of their alerts, I’ve booked flights to places I never thought I could afford — including Europe (went to the Christmas Markets in 5 countries) and multiple international destinations (Iceland, Guatemala, Colombia, Tanzania, Thailand, etc.) — for prices that were sometimes cheaper than a domestic trip. I’m not talking about gimmicks or impossible itineraries either. These were real airlines, normal routes, and very doable travel plans.

What I appreciate most is the timing. They don’t just show random cheap flights — they send them when they’re actually worth booking. I’ve learned to “buy the ticket and figure out the rest later,” and it has opened up the world to me.

The membership has paid for itself many times over on a single trip. For anyone who wants to travel but thinks flights are out of reach, this service genuinely removes that barrier.

Going didn’t just help me save money. It gave me the confidence to see more of the world.

Ps. I’m heading to Central America tomorrow to get away from the cold and relax on the beach! :)

February 16, 2026
Going logo

Reply from Going

Wow, five years with us. Thank you so much for sharing this!

It means the world to hear that Going helped open up travel for you, from the Christmas Markets across Europe to Tanzania and Thailand. We love that you embraced the “buy the ticket and figure out the rest later” mindset. That is when the best adventures happen.

Safe travels to Central America tomorrow. Enjoy the sunshine and some well-deserved beach time. 🌴✈️

The Going Team 💚️

Rated 5 out of 5 stars

Going always comes through with some…

Going always comes through with some terrific deals. Best travel app out there.

February 11, 2026
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Reply from Going

Thank you so much for taking the time to leave us a review! We're so glad to hear that we've been able to find fantastic travel deals for you!

The Going Team

Rated 5 out of 5 stars

They offer prompt service when there is…

They offer prompt service when there is an issue. Most companies seem to have forgotten about that, any kind of service as well. Anyway, I signed up for an annual plan, the Premium, and so far so good. I have not used any flight deals yet, but for the money on the premium plan, just one deal will more than pay for the membership.

February 8, 2026
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Reply from Going

Hi Vic,

Thanks or taking the time to leave the review. We're so glad to hear our support team was able to assist you quickly. We'll be on the lookout for great travel deals for you!

The Going Team

Rated 5 out of 5 stars

Great Ideas & Communication

The folks at Going responded quickly to my inquiry and provide some great trip ideas. When I already knew the dates and destination I wanted to fly, this app was not what I needed. But if I have any flexibility in my itinerary (or bank account) I will be using this app!

November 7, 2025
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Reply from Going

Hi Alyssa,

We're so glad to hear that we've been able to help you find great deals and trip ideas - both for planned trips and new locations yet to be discovered! 

The Going Team

Rated 5 out of 5 stars

Excellent resource for finding the…

Excellent resource for finding the cheapest available flights on trips throughout the world. I highly recommend Going!

February 2, 2026
Going logo

Reply from Going

Thanks so much for the 5 stars and the kind recommendation! We’re thrilled Going has been helpful in finding great flight deals 🌍✈️

The Going Team

Rated 5 out of 5 stars

Responsive to questions and billing.

When I had questions, responses were in same day. When I had a billing question, the solution was accomplished quickly!

January 24, 2026
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Reply from Going

Thanks for choosing us for your travel adventures. - The Going Team

Rated 1 out of 5 stars

Payment processor not working

Tried to subscribe, wanted to try for 2 weeks first. Apple Pay doesn’t work. Just reverts back to payment page.
Nevermind, it was just my time that was wasted.

January 26, 2026
Unprompted review
Going logo

Reply from Going

Hi there- We're so sorry to hear about your experience and want to make this right. 

If you reach out to support@going.com using the email address you signed up to Going with, we'd be happy to further assist.

The Going Team

Rated 5 out of 5 stars

I’ve been a member of Going since 2020…

I’ve been a member of Going since 2020 when it was still called Scott’s cheap flights. I’ve so much from them! I’ve actually learned pretty much how they do what they do but it sure is nice having someone else constantly watching for the great deals. Going not only is a great service, but also a great travel educator.

January 18, 2026
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Reply from Going

Thank you so much for the kind words and for being with us since the Scott’s Cheap Flights days! We’re thrilled to hear Going has helped you score great deals and learn along the way. We really appreciate your longtime support and are so glad to have you as part of the Going community ✈️

The Going Team

Rated 5 out of 5 stars

Going produced amazing options I hadn't found

I was amazed how Going produced options that I had not seen when I searched on my own! I found a flight that saved several hundred dollars.

January 13, 2026
Going logo

Reply from Going

Thanks so much for the 5-star review! We’re thrilled to hear Going helped you uncover a great deal and save hundreds. Safe travels and happy planning! ✈️

The Going Team

Rated 5 out of 5 stars

Membership pays for itself 🎉

I've been a member of Going for a few years on the Premium tier. I've upgraded to Elite this year and can wholeheartedly say both memberships pay for themselves thousands of times over. Mistake fares, less traveled destinations, tips for points and miles, the BEST (and speediest) customer service -- the benefits are endless. I would absolutely give more than 5 stars if I could!

September 2, 2025
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Reply from Going

Aw we love to hear it! Thanks for making the end of 2025 a great one, on to 2026 and new adventures!

Rated 5 out of 5 stars

Great value airfares offered…

Going has great value airfares offered in an easy format with both emails and updates in the app.

December 24, 2025
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Reply from Going

We appreciate you taking the time to leave us a review - thanks, and happy travels into 2026!

The Going Team

Rated 5 out of 5 stars

Love getting alerts!!

December 24, 2025
Going logo

Reply from Going

And we love helping you travel and experience the world, all while saving you time and money!

The Going Team

Rated 5 out of 5 stars

Worth it

Going has a ton of flight alerts for a price I can live with. And the airfares are actually available and accurate when one clicks through to get more info.
Without exception, all of my international flights over the last 9 years have been booked through them (under their former name)

December 22, 2025
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Reply from Going

Thanks so much for your loyalty and kind words! We’re thrilled to hear Going has been your go-to for nearly a decade. ✈️

The Going Team

Rated 5 out of 5 stars

Going is a company that makes it easy to work with them.

Going is a company and platform that makes it easy to work with them.
I’ve been a paid subscriber for many years, starting way back when they were Scott’s Cheap Flights.
I fly less frequently nowadays and wanted to cancel my subscription ( the day after it renewed).
They made it easy for me to cancel and also refunded the charge.

December 15, 2025
Going logo

Reply from Going

Thank you so much for the kind words and for being a longtime subscriber. We truly appreciate your support over the years 😊

The Going Team

Rated 5 out of 5 stars

Great site for discounted trips

Thanks to Going I managed to get flight tickets to St Martin at close to half the normal price on a top airline. Very rare to see it at such a price. Certainly will consider Going (Scott's) premium account once I retire.

December 11, 2025
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Reply from Going

Thanks so much for sharing this! We're thrilled you snagged such a rare deal to St. Martin. Enjoy the trip, and we’d love to have you as a Premium member whenever the time is right! ✈️

The Going Team

Rated 1 out of 5 stars

I never signed up for this and I have…

I never signed up for this and I have been charged for 3 years. I’ve changed my credit card number and they still find a way to charge my account. I’ve gone on line to cancel my account and I never have the right information to cancel it. It knocks me out or says I need more information. I’ve called my credit card and they canceled my dispute because it’s a valid acct. I haven’t used this for at least 2 years. I just want this cancelled.

December 10, 2025
Unprompted review
Going logo

Reply from Going

Hi there- We're so sorry to hear about your experience and want to make this right.

If you reach out to support@going.com using the email address you signed up to Going with, we'd be happy to further assist.

The Going Team

Rated 5 out of 5 stars

My Going app didn’t show my correct…

My Going app didn’t show my correct level of membership. I emailed them about this and I was told how to resolve the issue. They did this promptly and also included a copy of my receipt that was not available on the website. I am very satisfied with my experience and how it was handled.

December 3, 2025
Going logo

Reply from Going

Thanks so much for your kind words! We're glad we could resolve everything quickly and provide what you needed. 💚️

The Going Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience, alerted me about a great deal to go to Italy… excellent

November 26, 2025
Going logo

Reply from Going

Hi Tom,

We're so happy we were able to help you score an awesome deal to Italy. Have an amazing time! 

The Going Team

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