Gold Arthur Reviews 

2,544
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff are exceptionally polite, friendly, and knowledgeable during personal valuation meetings. People consistently appreciate the clear and transparent explanations provided throughout the process, which makes everyone feel comfortable and well-informed. Consumers also note that the mobile service is extremely convenient, removing travel hassles and making selling valuable items very easy. Some reviewers were not happy with the valuations, noting specifically that the prices offered were lower than expected and fell short of alternative options. A few other individuals also mentioned that final cash offers did not fully match what they anticipated receiving for their pieces.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and welcoming... See more

Service

Clients share satisfaction regarding the service, noting that staff are consistently friendly, professional,... See more

Price

Customers report widespread satisfaction regarding the pricing they received. Reviewers frequently highlight... See more

Value for money

Consumers express immense satisfaction with the value for money, frequently reporting that their valuations... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is very smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before arriving at the Gold Arthur van I had a few nagging concerns as I’m a single woman meeting someone I don’t know in a car park! However , those fears were immediately dispelled as soon as Ackrem... See more

Rated 5 out of 5 stars

Took some bits & pieces, which had been sat in the cupboard for years, to Gold Arthur for a valuation and am happy with the payment received. Met with Dominic & Rydan, smashing couple of fellas, very... See more

Rated 5 out of 5 stars

Really pleased booked my appointment genuine helpful guy explained everything very professional He checked everything weighed the items and gave me a price which I excepted money and receipt sorted... See more

Rated 5 out of 5 stars

I met with Darren and Kerry (Team Staffordshire) earlier in the week at Morrisons, Leek and the whole process was very smooth and easy. They hit the right balance of being professional and friendly. A... See more


Company details

Written by the company

Gold Arthur brings the appraisal and purchase of gold items right to your neighborhood! Our experts travel across United Kindom in specially equipped vehicles, so you don’t have to mail or transport your valuable gold items any farther than necessary.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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4.8

All reviews

(2,544)

2,525 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shuayb at gold Arthur made me feel…

Shuayb at gold Arthur made me feel comfortable straight away as I was nervous to sell my gold and he explained the process through out. Money was in my bank in 2 working days really pleased with what I got and cant thank Shuayb enough for his professionalism,service and of course putting my mind at ease. Great communication from booking the appointment and a phone call before hand.I will be recommending gold Arthur to friends and family. Lancaster area.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

A friendly and easy way to sell gold and silver

Ackrem was welcoming and friendly.
He told us about the company and explained how the system worked.
I had two amounts of jewellery for different people and he was happy to quote separately for them.
I decided to sell one set and was happy with the price offered.
Ackrem was not at all pushy and prepared to give us time to think about the offer he had made.
I didn’t realise he could silver as well which was a bonus.
It was easy and I look forward to receiving the payment in my bank account in the next few days

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

It was really great seeing Lucas and he…

It was really great seeing Lucas and he waited for me as I was a bit late and when I arrived he was so nice , patient and friendly- he took his time and really went through everything with me and didn’t pressure me - I was so happy and had a lot of trust in him so I will be coming again for sure 🙏🏽

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Nice and easy transaction

Nice and easy transaction, had plenty of unwanted jewellery and Harrison was very pleasant to deal with. The price offered was very fair and matched my expectation. Would recommend this service.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

My appointment was on time. Milo was very nice and professional. I was very pleased with the price offered. I received my money into my bank within 2 days. Very satisfied and I can highly recommend.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service - returning customer and experience was just as good as the first - Iiro was very helpful and explained everything he was doing - would highly recommend this service

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

It was a very pleasant experience, I just wish that I could remember his name, sorry. He gave me an excellent price for the items he bought and was very charming and knowledgeable throughout the relaxed meeting. I would highly recommend this company and its staff.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Golden service

The guy who helped me, Haque was very professional, knowledgeable, and went to great lengths to negotiate the best deal he could for me. He also took the time to remove all the stones out of the pieces we traded. He was polite, and a great face for the company.
2 days later, I got my bank transfer.
I would recommend thoroughly dealing with this company.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Claire & Danny

Claire & Danny, 2 of the nicest people I have ever met. Honest and trustworthy, I took several gold rings to them for valuation but one was worth a lot of money and they told me to take it to a jeweller for a valuation as it could be worth a lot of money due to the stones in the ring which they couldn’t be sure of. How honest is that in today’s rip-off Britain? I received a good price for the remaining rings and overall a pleasant and heartwarming experience

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Friendly and welcoming team. Joel and his apprentice were very professional. Throughly checked the gold and silver I sold to them. Love the fact that you make an appointment and they come to your location. Really put me at ease, safer than sending away my jewellery to be valued. I got a good price and money in my bank within 2 days. Thanks again. Would recommend.

August 4, 2026
Unprompted review

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