Gold Arthur Reviews 

2,544
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff are exceptionally polite, friendly, and knowledgeable during personal valuation meetings. People consistently appreciate the clear and transparent explanations provided throughout the process, which makes everyone feel comfortable and well-informed. Consumers also note that the mobile service is extremely convenient, removing travel hassles and making selling valuable items very easy. Some reviewers were not happy with the valuations, noting specifically that the prices offered were lower than expected and fell short of alternative options. A few other individuals also mentioned that final cash offers did not fully match what they anticipated receiving for their pieces.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and welcoming... See more

Service

Clients share satisfaction regarding the service, noting that staff are consistently friendly, professional,... See more

Price

Customers report widespread satisfaction regarding the pricing they received. Reviewers frequently highlight... See more

Value for money

Consumers express immense satisfaction with the value for money, frequently reporting that their valuations... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is very smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before arriving at the Gold Arthur van I had a few nagging concerns as I’m a single woman meeting someone I don’t know in a car park! However , those fears were immediately dispelled as soon as Ackrem... See more

Rated 5 out of 5 stars

Took some bits & pieces, which had been sat in the cupboard for years, to Gold Arthur for a valuation and am happy with the payment received. Met with Dominic & Rydan, smashing couple of fellas, very... See more

Rated 5 out of 5 stars

Really pleased booked my appointment genuine helpful guy explained everything very professional He checked everything weighed the items and gave me a price which I excepted money and receipt sorted... See more

Rated 5 out of 5 stars

I met with Darren and Kerry (Team Staffordshire) earlier in the week at Morrisons, Leek and the whole process was very smooth and easy. They hit the right balance of being professional and friendly. A... See more


Company details

Written by the company

Gold Arthur brings the appraisal and purchase of gold items right to your neighborhood! Our experts travel across United Kindom in specially equipped vehicles, so you don’t have to mail or transport your valuable gold items any farther than necessary.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,544)

2,525 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harrison

Harrison, is a very pleasant gentleman, he explained everything to me , not pushy, I had time to make up my mind.
Thankyou I was very pleased with the result

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

An amazing experience

An amazing experience, so knowledgeable and informative, guiding me through the process with warmth and kindness. Really happy with the service and price offered. Will definitely recommend this company highly

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

What a surprisingly pleasant…

What a surprisingly pleasant experience. I was first quite skeptical, however after dealing with Fahim who kindly reassured my concerns. I sold my gold with them. He was a pleasure to deal with, professional and friendly. Definitely recommend. Thanks again.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you 😊

Met the amazing Vernon today. I took some jewellery that I don't wear anymore. He was clear and open with everything. Very polite and professional. I have been looking to sell and haven't been happy with what's been offered until now. I have finally managed to sell my gold. Thank you so much Vernon. You made my day!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend - 5 STAR

First time using Gold Arthur, booked an appointment in Camberley with David. He was extremely professional and got us a great price (a lot more than we had expected) for the unwanted gold that had been sat in my mums house for years. Would definitely recommend and use again, thank you!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

John was great

John was great, explained everything he was doing as he went, answered all the questions I asked, of which some were very random and made me feel at ease, which was nice as I was very nervous. Would definitely come back to see him again and would most definitely recommend to anyone that I know.
5 stars all round

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Before arriving at the Gold Arthur van I had a few nagging concerns as I’m a single woman meeting someone I don’t know in a car park! However , those fears were immediately dispelled as soon as Ackrem opened the door to me. A very professional and polite service from beginning to end. Well informed throughout and a very reasonable price offered. Thank you Ackrem

August 5, 2026
Unprompted review

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