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See what reviewers are saying

Rated 5 out of 5 stars

we arrived last night and it took forever,nor because of the staff but because of people uneducated, uninformed people who do not book prior to travelling. I wanted to congratulate the 2 gentlemen wor... See more

Rated 1 out of 5 stars

My husband had his passport, uk driving licence and credit card in his name. He now lives in the uk. They refused at the counter in the airport at Cagliari to let him have the pre booked and fully pre... See more

Rated 1 out of 5 stars

Rented from Bologna Airport - July 2024 Fiat 500L for 3 passengers, light luggage, with over 100,000km on the speedometer. Car rattled frequently needing regular gear shift changes. Windshield w... See more

Rated 4 out of 5 stars

Pretty straightforward and seamless car hire. Car worked well staff very amicable only two negatives, car was carrying a lot of body damage. And secondly didn’t see office times (may have missed it in... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

La empresa, con más de 30 años de experiencia, dispone de una red de más de 80 oficinas para el alquiler de coches, situadas en los principales aeropuertos y destinos turísticos de España, Portugal, Italia, Francia, Malta, Andorra, Marruecos, Grecia, Croacia, Países Bajos, México, Rumanía y Chipre. Goldcar cuenta con una flota que supera los 50.000 vehículos que se renuevan anualmente en más de un 80%, posicionándose como una de las flotas más jóvenes del mercado. La empresa trabaja con un equipo altamente cualificado, integrado por más de 1.000 profesionales centrados en ofrecer un servicio rápido, transparente y de vanguardia. Estamos a tu disposición de Lun-Vie 9h-18h. También en Twitter https://twitter.com/GoldcarESP


Contact info

  • Carretera Valencia 332, 03550, Sant Joan d'Alacant, United States

  • goldcar.gr

2.8

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The staff was very cooperative with everything.

The staff was very cooperative with a huge experience; simply the staff is very professional; I would like to give a special thanks to one of the staff I think his name was Alaa from Tunisia (I gave the car at about 12:00 pm on 16.11.2023); He helped me very; Thank you man and thanks for all. I very recommend GOLDCAR.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

The station manager really went out of his way to get us the car we wanted/needed. This was highly appreciated and excellent service. NPS a 10!

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Goldcar = gold service

We compared prices with an external comparison site and gold car matched our requirements

Martina was efficient and courteous, the collection process didn’t take long.

Excellent car, great service

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great!

Everything was ok, ther where no problems, the conditions where the same as on the agreement. They gave me back my deposit in 4 days

November 5, 2023
Unprompted review
Rated 1 out of 5 stars

Where is my deposit refund?

Was forced to pay an exorbitant amount for insurance because I only had a debit card. I was also forced to pay a ridiculous price for the fuel deposit. They promised the fuel deposit would be refunded, and months later, after much correspondence, nothing.

The pickup is so far from the airport and out in the wilds that you have no alternative if you need the car when you booked it. So you’re trapped.

Dishonest company. Stay away. Use one that has a presence at the airport.

August 31, 2023
Unprompted review

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