The website said delivery would be 3 to 5 working days. It took nearly 3 weeks to deliver my bottle of wine. It was the right bottle of wine when it did arrive though. There was no communication to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I still haven’t received my online purchase and it’s over 8 days and on trying to contact them I got little response apart from saying it will be arriving in the next few days ????
Ordering was hassle free online and products arrived in excellent condition having been carefully wrapped and parceled up. Parcel left in our safe place and we had information about this. The parcel... See more
Located this firm whilst searching for Eldorado tonic wine. I was able to order and pay online and they sent the bottle down from Scotland intact via Yodel within a few days. A good service
Company details
Contact info
58-59 Inverleith row, EH3 5PX, Edinburgh, United Kingdom
- 01315528064
- shop@goldenacrewines.co.uk
- goldenacrewines.co.uk
3.4
Average
461 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were the most cost efficient…
They were the most cost efficient option and order arrived in good order and on time.
October 19, 2025
Very quick and well packaged
October 4, 2025
Brilliant
They phoned me personally to update me that my order was wrong. Sorted straight away and very fast delivery
October 7, 2025
It Leaving customers in the lurch.
It would be nice if retailers would keep their shopping sites updated.
In this instance, Old Jock.
It seems rather unfriendly to offer for sale items which turn out to have been pre-empted by a massive export panic by the brewery.
September 26, 2025
Smooth and efficient from order to…
Smooth and efficient from order to delivery very happy with the purchase
September 21, 2025
Amazing experience from Goldenacrewines.
Goldenacrewines team,
Thank you so much I have received my parcel today beautifully wrapped.
Special thanks to the wonderful woman and Manish for their super friendly service. 🙏🙏🙏
September 20, 2025
Never received my order
Never received my order.
Emailed these scammers without reply.
DO NOT ORDER THESE THIEVES.
September 8, 2025
Prompt delivery and good quality!
August 21, 2025
Good experience all round
Got what a paid for and a fast delivery as well happy customer here
July 1, 2025
The company went out of their way to…
The company went out of their way to meet our tight delivery date and provided a brilliant alternative to original order when it was not available.
August 8, 2025
Best Online Order Experience In A Long Time!
I still use the original Juul vape pen, haven’t made the switch to Juul2 yet, but there aren’t a lot of Juul vendors in the UK generally, and even fewer still offer the pods for the pen I have. So Goldenacre are get five stars just for having what I needed.
HOWEVER, not only that, I placed my order at noon on the 14th, and my package arrived at noon on the 16th! AMAZING turnaround, faster than some Amazon orders tbh.
As a final note, I found their website very easy to navigate and pleasant to look at, all the info I needed was up front and easy to find, and the process of placing my order very simple quick and easy.
Honestly one of the best online ordering experiences I’ve had in awhile!
August 14, 2025
Fantastic service
Fantastic service. Genuine product and cheaper than anywhere else. Prompt delivery Thx very much.
July 31, 2025
Absolutely shocking first experience- scam …
Absolutely shocking first experience with this company. Drinks ordered on 1st August- no delivery 8 days after no communication and no response to my emails - avoid!
August 1, 2025
Unprompted review
Competitive price and excellent service
Considered purchasing this product from numerous vendors. Goldenacrewines were the most cost effective and true to their word goods have already been delivered. I will purchase from them again.
July 28, 2025
Quality service
Prompt delivery and extremely well packaged wines.
It’s a Christmas gift so can’t comment on the wine itself yet.
July 20, 2025
I've already responded to a request for…
I've already responded to a request for review - I assume you have this
July 1, 2025
I placed and order for my sons 21st…
I placed and order for my sons 21st birthday. Unfortunately one of the items was unavailable it the company found an alternative for me and sent promptly. The items arrived with a lovely hand written happy birthday message and a chocolate which I thought was a lovely personal touch!
July 1, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.