The website said delivery would be 3 to 5 working days. It took nearly 3 weeks to deliver my bottle of wine. It was the right bottle of wine when it did arrive though. There was no communication to... See more
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I still haven’t received my online purchase and it’s over 8 days and on trying to contact them I got little response apart from saying it will be arriving in the next few days ????
Ordering was hassle free online and products arrived in excellent condition having been carefully wrapped and parceled up. Parcel left in our safe place and we had information about this. The parcel... See more
Located this firm whilst searching for Eldorado tonic wine. I was able to order and pay online and they sent the bottle down from Scotland intact via Yodel within a few days. A good service
Company details
Contact info
58-59 Inverleith row, EH3 5PX, Edinburgh, United Kingdom
- 01315528064
- shop@goldenacrewines.co.uk
- goldenacrewines.co.uk
3.4
Average
461 reviews
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Hasn’t replied to negative reviews
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Good prices
Speedy delivery, great service, great prices. Would recommend to anyone!
September 17, 2024
All smooth.
Ordered Sunday, arrived in London Thursday. Way better prices than the same brands on Amazon.
September 8, 2024
Did not fulfill order
Did not fulfill order, did not respond to inquiries. I’m not even sure if I’ll get a refund. Website at Goldenacres says what I ordered is available, among many other choice beverages, though I doubt they will have or fulfill any other orders.
July 19, 2024
I don’t even have my drink…
I don’t even have my drink didn’t feel comfortable giving my details
August 29, 2024
Quick delivery & very well packaged.
August 8, 2024
Good and Fast service
August 17, 2024
My order never arrived
My order never arrived, no refund. Empty promises.
Don’t buy from these scammers
July 1, 2024
Happy to shop again and again
Delivered with in the promised time lines .Packaging is also at its best.Pricing is also better than other providers.
July 17, 2024
Issues with stocking but no updates for weeks
After 3 weeks and multiple chase ups with no response I finally got a reply to say they couldn’t get the item I ordered and I was to be refunded. Even though it can’t be stocked yet the item was still available to buy on the website after this email. I’ve got no issue if there was problems getting my item but surely after a week this was known to be an issue and just a courtesy email to say there would be a delay or there were some problems getting this would have been nice instead of silence. If I hadn’t have chased this up multiple times I’m not sure when I would’ve been told about the lack of availability
June 26, 2024
we liked the name of the wine exactly…
we liked the name of the wine exactly what we wanted for an 80th birthday for a Guy called ANGUS
It was delivered in time for his birthday and the prices was good
July 2, 2024
Everything went wrong from the start
Everything went wrong from the start. They use an age verification third party company. Two weeks later still no product after being verified and giving my reference. Goldenacre take no responsibility for any of this and leave you dangling. No help and won’t be using anytime soon again.
June 28, 2024
Never recieved order my husband had to…
Never recieved order my husband had to visit shop and they didn’t have item in stock managed to get other items from them to same value but would have got nothing if we hadn’t . Don’t use this online retailer
June 29, 2024
send me the right product
June 11, 2024
Ordered Pallini Limoncello which was…
Ordered Pallini Limoncello which was marked as available on the website. Received multiple emails about the order including that it would be dispatched. Then an email out of the blue without any explanation saying that I was being refunded which they did do. Why was it marks as available and why no communication as to why it was being refunded?
June 4, 2024
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