Goldenhands Gift Shop LTD Reviews 1,050

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

These gifts came well packaged and so secure so there was no chance of damage in transit. The delivery was swift despite being from the opposite side of the country and lastly, there were so many of h... See more

Company replied

Rated 5 out of 5 stars

Purchased opal earrings for my daughter. Beautifully made and presented! Packaged carefully for delivery and a thoughtful complimenting gemstone gifted with the earrings with an information card f... See more

Company replied

Rated 5 out of 5 stars

If you're in search of a special gift for your children, look no further than these adorable teddy bears. Their soft texture and lovable charm will bring joy to your kids' hearts, making them cherishe... See more

Company replied

Rated 5 out of 5 stars

Order a Charlie bear to be sent to my granddaughter , was quick & easy on line & was boxed & wrapped lovey with a bow then put into another box with a little added free gift . Would definitely order f... See more

Company replied

Company details

  1. Gift Shop
  2. Collectibles Store
  3. Home Goods Store
  4. Jewelry Store
  5. Store
  6. Variety Store

Written by the company

First established in 1987 by Pauline and Barbara Martin, we have become a staple of the Hastings Old Town. Now online, we post all over the UK and are passionate to bring you the same level of service online as you have become accustomed to in-store!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent

I bought a greatly appreciated birthday gift here for my sister, she loved it!! I love the quality of the jewellery and wide variety available in the store

May 25, 2023
Unprompted review
Goldenhands Gift Shop LTD logo

Reply from Goldenhands Gift Shop LTD

Thank you 😍 Pauline x

Rated 5 out of 5 stars

Fantastic experience

My gorgeous items arrived promptly and were very well packaged. I’m very pleased with the purchase and would recommend the shop to everyone who appreciates quality and beauty. 😊

May 23, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Agata the review is much appreciated 😍 Pauline x

Rated 5 out of 5 stars

Love Goldenhands!

An amazing website full of treats and treasures and perfect for those "just because" presents x ordered last Sunday and the beautifully wrapped box arrived on Tuesday and was trackable throughout

May 20, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Joanne 😍 Pauline x

Rated 5 out of 5 stars

I'm a new customer to Goldenhands and…

I'm a new customer to Goldenhands and although my expected item wasn't what I received, I was instead sent a complementary gift with a touching note for my item being out of stock and a full refund immediately given back I was very impressed, and will be definitely purchasing from again.

May 16, 2023
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Reply from Goldenhands Gift Shop LTD

Apologies you didn’t get the item you ordered. Thank you for the lovely review 😍 Pauline x

Rated 5 out of 5 stars

I love Goldenhands

I love Goldenhands! They are always reliable, and quick and their products are top quality. I received my products swiftly after winning their recent charity competition. I couldn't rate the highly enough.

May 3, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Joy 😍 Pauline x

Rated 5 out of 5 stars

Fantastic, 10/10 Every time

Fantastic purchasing experience, whether you physically go into the shop or shop online. If you make a mistake online (I ordered 2 items which didn't go together), they were quick to communicate this and rectified this for me. They are amazing.

May 9, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you for the lovely review. 😍 Pauline x

Rated 5 out of 5 stars

One happy customer

I cannot praise this company enough, I received a phone call from them letting me know they had made a mistake with my order and had already sent out the correct item but for me to keep the wrong item as a complimentary gift for their mistake, I hadn’t even received my delivery when I received the phone call. All items received were very well packaged and I received a little gift in my package too. Lovely friendly company, I have already recommended to others and will continue to as well. Keep up the great work and can’t wait to place my next order .

May 6, 2023
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Reply from Goldenhands Gift Shop LTD

That’s a lovely review thank you so much 😍 Pauline x

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Pleased with my purchase.

April 26, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you 😍 Pauline x

Rated 5 out of 5 stars

Best shop EVER!!

Absolutely love this shop! Not only is it filled with amazing items but the staff are amazing too! They will happily go out of their way to help you find what you need or looking for and not only that, they have amazing knowledge about the products they sell. This is by far the best shop I have EVER been to - and that says a lot coming from a female who is addicted to retail therapy ❤️

April 29, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you for the lovely review Willow 😍 Pauline x

Rated 5 out of 5 stars

Really good

Really good , arrived well packaged and nice little touch, thank you gift with goods . Would use again .

April 10, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Chris 😍 Pauline x

Rated 5 out of 5 stars

Brilliant and a personal touch

Arrived quickly, well packaged and a personal touch! Would highly recommend and I will definitely be ordering again.

April 1, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Kirsten 😍 Pauline x

Rated 5 out of 5 stars

Excellent service

Absolutely fantastic service from this family business. Online purchase, well packaged and sent with care. Will definitely use them again. Thank you so much

April 1, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Rachael 😍Pauline x

Rated 5 out of 5 stars

Yes Yes Yes

Ive ordered a few times from here now and their products are excellent. Always come exceptionally well gift wrapped as I bought them as a present for my mum. Apparently on my last order, an item was missing however Goldenhands contacted me immediately to let me know what had happened and how they had resolved it. I received the item the say day as the main delivery so for me there was no issue - Absolutely impeccable customer service from everyone at Goldenhands - I love this shop

March 29, 2023
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Reply from Goldenhands Gift Shop LTD

Awww! Such a lovely review thank you Kelly 😍 Pauline x

Rated 5 out of 5 stars

I found this lovely shop when I was at…

I found this lovely shop when I was at Hastings! It’s amazing! I asked if they did online and they did! Well I ordered from there and the packing and finishing touches with little notes, they are so so thoughtful, I will be recommending them and use them again myself xx

March 27, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you 😍 Pauline x

Rated 5 out of 5 stars

Stunning Items

Absolutely beautiful items! Will definitely buy from GoldenHands again 😁

March 21, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you Sinead 😍 Pauline x

Rated 5 out of 5 stars

Goldenhands, Golden Service

The shop on the web, looks really well designed, its looks sharp and clean. There are many items which are very interesting and i can add to my wishlist, however there are some item that are sold out but theyu do state these are sold out. It would be nice if they could display when the sold out items are due back inn stock. Overall though the website is perfect in everyway really, and their customer support is spot on, they get back to you ASAP. I cannot fault the service or products and hope many more people will take an interest in their site.

March 6, 2023
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Reply from Goldenhands Gift Shop LTD

Thank you for taking the time to write a review 😍 Pauline x

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