From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.
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See what reviewers are saying
I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more
After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more
Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more
Company details
Information provided by various external sources
Goldfish is an award-winning cloud telecoms based in Ireland.
About Goldfish.ie
Written by the company
- Reliable
- With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
- Innovative
- Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
- Knowledgeable Technical Support
- Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.
Contact info
Beach Road, Greystones, County Wicklow, Ireland
- 015547888
- support@goldfish.ie
- goldfish.ie
4.7
Excellent
326 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
July 30, 2020
Unprompted review
Reply from Goldfish.ie
Thanks Andrew!
The Goldfish.ie Team
Great service
Great service, easy to set up with great support. We are a leading Telemarketing company with offices globally and have found using Goldfish and its sister company(soho66) in the UK a pleasure. The support is right there when you need it at the end of the line.
July 30, 2020
Unprompted review
Reply from Goldfish.ie
Hi Pierre,
Thank you for your review, it's greatly appreciated!
The Goldfish.ie Team
Strong recommendation from me.
The service from Goldfish is consistently good and they have resolved issues quickly for us. The system works well for a surprisingly low cost. (Don't be deterred by the low cost - we have paid much more for inferior quality and service elsewhere.)
July 17, 2020
Unprompted review
Reply from Goldfish.ie
Hi Brendan,
Thanks for your review, we're glad you're happy with the service!
The Goldfish.ie Team
I found your help excellent when we…
I found your help excellent when we were setting up.
June 2, 2020
Unprompted review
Reply from Goldfish.ie
Thank you for your review Michael!
The Goldfish.ie Team.
Excellent customer support and service
Excellent customer support and service. Before I ported to Goldfish I had a few questions, called and got my technical questions answered, but not just that they were willing to demonstrate the service and how it would work by setting me up with a test account whilst we tested together.
June 1, 2020
Unprompted review
Reply from Goldfish.ie
Hi Clive,
Thanks for your review, we're happy to hear it all went swimmingly well!
The Goldfish.ie Team
Best service and their support team is…
Best service and their support team is amazing!
May 30, 2020
Unprompted review
Reply from Goldfish.ie
Thanks Zeeshan, appreciate it!
The Goldfish.ie Team
Very easy to use and reliable.
May 9, 2020
Unprompted review
Reply from Goldfish.ie
Thanks for your review Glenn!
The Goldfish.ie Team
Excellent value and very helpful…
Excellent value and very helpful customer service
May 7, 2020
Unprompted review
Reply from Goldfish.ie
Thanks for your review Paul!
The Goldfish.ie Team
Reply from Goldfish.ie
Thanks for your review Mike!
The Goldfish.ie Team
Reply from Goldfish.ie
Thanks for your review!
The Goldfish.ie Team
Excellent and friendly service
Excellent and friendly service, nothing a problem ,thank you
April 13, 2020
Unprompted review
Reply from Goldfish.ie
Thanks for your kind review William!
The Goldfish.ie Team
It's a very good service
It's a very good service. Only a short time with ye guys but so far so good.
April 10, 2020
Unprompted review
Reply from Goldfish.ie
Thanks for your review Bernard!
The Goldfish.ie Team
Excellent and prompt support
March 27, 2020
Unprompted review
Reply from Goldfish.ie
Thanks Michael!
The Goldfish.ie Team
Very satisfied with service provided
Very satisfied with service provided, the ease and response time of service.range of services and accessibility. Highly recommend!
March 11, 2020
Unprompted review
Reply from Goldfish.ie
Hi Yvonne,
Thank you for your review, we hope you continue to enjoy the service for many years to come!
The Goldfish.ie Team
Great service
March 10, 2020
Unprompted review
Reply from Goldfish.ie
Thanks for the review Paddy!
The Goldfish.ie Team
Very helpful and fast acting company
February 26, 2020
Unprompted review
Reply from Goldfish.ie
Thanks for the review David!
The Goldfish.ie Team
Top draw firm
February 10, 2020
Unprompted review
Reply from Goldfish.ie
Thanks for the review Denver!
The Goldfish.ie Team
Great company
Great company — friendly, helpful, best services and rates. Many thanks
February 7, 2020
Unprompted review
Reply from Goldfish.ie
Hi Adam,
Thanks for your review, we're glad to see you're happy with the service!
The Goldfish.ie Team
Excellent service.
February 1, 2020
Unprompted review
Reply from Goldfish.ie
Thanks for the review Keith!
The Goldfish.ie Team.
easy to switch to fantastic service and…
easy to switch to fantastic service and worth it thanks, lloyd N.
January 31, 2020
Unprompted review
Reply from Goldfish.ie
Hi Lloyd,
Cheers for the review, glad you switched! :)
The Goldfish.ie Team.
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