From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.
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See what reviewers are saying
I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more
After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more
Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more
Company details
Information provided by various external sources
Goldfish is an award-winning cloud telecoms based in Ireland.
About Goldfish.ie
Written by the company
- Reliable
- With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
- Innovative
- Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
- Knowledgeable Technical Support
- Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.
Contact info
Beach Road, Greystones, County Wicklow, Ireland
- 015547888
- support@goldfish.ie
- goldfish.ie
4.7
Excellent
326 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super efficient company
Super efficient company. No matter what the issue is tech support Leo is on it and quick to resolve. This service is so easy to use and backed up by a great support team. Very happy customer. Alaska Bakes
January 30, 2020
Unprompted review
Reply from Goldfish.ie
Hi there,
Thank you for your review, it's great to hear you're happy with our service!
The Goldfish.ie Team.
Reply from Goldfish.ie
Hi Frank,
Thank you for your review, we're glad you recommend us!
The Goldfish Team
Ireneusz Nagorny , Goldfish' customer
I have received fantastic professional and comprehensive technical support with setting of my IP phone system , activating of VoIP system including remote assistance. All my questions answered. I am very happy with IP phone purchased at Goldfish : solid , state of art equipment .
Ireneusz Nagorny . Many Thanks .
December 19, 2019
Unprompted review
Reply from Goldfish.ie
Hi Ireneusz,
Thank you for your review of our service, we're happy to hear you were impressed by us and hope you continue to enjoy the service going forward!
The Goldfish Team
Efficient service
I was experiencing difficulty configuring my phone (not the easiest of sites to navigate) but received very prompt and professional service from Leroy.
December 10, 2019
Unprompted review
Reply from Goldfish.ie
Hi Pauline,
Thank you for your review, we'll be sure to mention your comments to Leroy!
The Goldfish Team.
Fantastic Support Service
Always get great, friendly service each time I call, no matter how big or small the problem.
Have never had an issue left unresolved
December 6, 2019
Unprompted review
Reply from Goldfish.ie
Hi Fiona,
Thank you for your review; we take customer service very seriously so it's great to hear your comments! We hope you continue to enjoy the service for many months and years to come!
Thanks, The Goldfish Team.
Provide a fine service
Provide a fine service, but I marked them down for two reasons -
1. Their call forwarding charges (at least the ones relevant to me) are a good deal more expensive than others I have since checked.
2. Their interface is fairly unwieldy and hard to navigate around (I don't know any other service, so maybe they're all like this)
Apart form that though its as you'd expect
December 3, 2019
Unprompted review
Reply from Goldfish.ie
Hi Niall,
Thank you for your review of the service. We appreciate the honest assessment of the service and will take on your feedback for the future!
Thanks, The Goldfish Team.
Excellent people to deal with
Excellent people to deal with, I enjoyed a seamless transition to VoIP.
November 25, 2019
Unprompted review
Reply from Goldfish.ie
Thank you for the review Robert!
The Goldfish Team.
Have used Goldfish for a number of…
Have used Goldfish for a number of businesses, professional service, good support and great price.
October 25, 2019
Unprompted review
Reply from Goldfish.ie
Hi James,
Thank you for your review, we hope you continue to be happy with our service going forward!
The Goldfish Team
Fantastic company to deal with
Fantastic company to deal with. Super efficient & very friendly. No issue is too small for them to pay full attention to, especially in the tart up phase.
I would highly recommend Goldfish.
October 22, 2019
Unprompted review
Reply from Goldfish.ie
Hi there,
Thanks very much for the review, we're glad to help!
The Goldfish Team
Excellent service so far
Excellent service so far. Efficient, helpful and friendly staff.
October 10, 2019
Unprompted review
Reply from Goldfish.ie
Hi Daniel,
Thanks for the comments, we're happy you're happy!
The Goldfish Team
we use them for all our e commerce…
we use them for all our e commerce websites and find them reliable and helpful.
October 8, 2019
Unprompted review
Reply from Goldfish.ie
Hi Robert,
Cheers for the review, great to hear you find us reliable and helpful!
The Goldfish Team
Reply from Goldfish.ie
Hi there,
Thank you very much for your review!
The Goldfish Team
Excellent Service!!
Excellent service!! Goldfish do and provide exactly what they say they will. I have found them to be an excellent company to deal with over the years. Very professional.
September 11, 2019
Unprompted review
Easy to setup and very helpful support
Easy to setup and very helpful support. Very please with customer service
August 23, 2019
Unprompted review
Good customer service and great quality…
Good customer service and great quality VoIP calls. It is well worth the price.
August 16, 2019
Unprompted review
Leroy was brilliant to deal with
Leroy was brilliant to deal with, i expected it to be very difficult to set up but it was so easy with Leroy's help
August 8, 2019
Unprompted review
A refreshing experience
It has been a pleasure to get started with Goldfish for our telephone service. Very friendly people and it is refreshing to deal with a company who does what they say they will do!
August 1, 2019
Unprompted review
quick and helpful service
July 22, 2019
Unprompted review
Good experience and really clear…
Good experience and really clear instruction for the set upong
July 22, 2019
Unprompted review
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