Goldicq.com Reviews 

284
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Beware, goldicq.com is a scam website Whatever game you ask if they have stock on they'll say yes they a have a lot of stock ready to deliver within 10 minutes Once the order is made t... See more

Rated 1 out of 5 stars

Goldicq International Sales Ltd has scammed me. GoldICQ owns these other 3 scamming websites as well: MMOSE - MMOOK - thersgold <=-- Thieves, scammers, crooks WARNING: THESE PEO... See more

Rated 1 out of 5 stars

"What forms of payment do you accept? We use PayPal for payment processing, and accept all PayPal payment types, including eCheck." this is what they say in their website and this is what th... See more

Rated 1 out of 5 stars

This company willingly defrauds customers. They will lie too you every step of the way. I would advise changing the passwords to any of the email addresses you may have provided, they will ask for mul... See more


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1.1

Bad

TrustScore 1 out of 5

284 reviews

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1.1

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(284)

1 review in the last 12 months

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Rated 1 out of 5 stars

Terrible service

Terrible service, they claim fast and immediate delivery and I asked if they got the supply of what I need and they said yes. and so far I had 27% of what I'm suppose to buy. It feels like the chat service are nothing but bots

May 10, 2018
Unprompted review
Rated 1 out of 5 stars

looks like a scam to me

sent money six months ago. no response, the chat-support only answers in standard lines:
1. Please hold on, I will check on it.
2. I'm contacting the supplier for you now, please wait for a moment if you don't mind.
3. Our supplier is offline at the moment, and would you please check back here later for the face to face trade?
4. Meanwhile, we will call you or send an email to notify you once the supplier gets online also.
5. We apologize to you for the delay of your order since our supplier is on vacation, please allow us some more time, we will email or call you once the supplier is back, otherwise, we are now trying to look for new suppliers. Please feel assured that we attach great importance to your order always.
6. when suppleir is on ,we will email to u
7. our system has some problem now . we cant check any order at the moment . plz come back later . sorry for the trouble.

responding on their facebook page results in a ban, and email is ignored

May 3, 2018
Unprompted review
Rated 1 out of 5 stars

Does not meet their guarantee, unprofessional

Goldicq.com advertises specific guarantees that they are unable to meet. For example, they indicate a delivery time within 24 hours. My experience was that they were not able to meet their commitment. I communicated with them 3-5 times during the 24 hour period and after the 24 hour period for updates. After 24 hours, since they were not able to delivery my order, I requested cancellation and a refund. They refused to refund me, asking me to wait longer. I explained that I did not want to wait longer because I no longer need the order past their failed delivery time, but they still refused to refund me. I finally had to file a dispute with the payment organization.

April 23, 2018
Unprompted review
Rated 1 out of 5 stars

Do NOT use this company

Do NOT use this company! They will lie. Over and over again. I bought in game currency and was told that there was "plenty" in stock. Then they said it would be available immediately. I paid for my order, then they said it would be 2-3 hours because the supplier is sleeping. (well, how did they know they even have gold in stock??). I checked back in 3 hours and they said they still could not contact the supplier. I check back at hour 4 and 5, and they tell me to wait.

I then found this website and saw all the poor reviews and said "oh crap. I shouldn't do business through them.". I then had the rep acknowledge that my currency had not been delivered yet, and asked him to cancel my order. He kept making up excused and trying to change the subject. The end result was the rep was very rude and I don't expect to receive my currency or refund. I will post the last part of our conversation because it is SO interesting.

Me: Will you cancel my order and then give me the refund when your "manager" comes in?
Sean 05:24:58
not here, can't conduct that
not here, can't conduct that
not here, can't conduct that
not here, can't conduct that
Sean 05:24:58
not here, can't conduct that
Sean 05:25:00
v
Sean 05:25:00
not here, can't conduct that
v
Sean 05:25:00
not here, can't conduct that
Sean 05:25:00
v
Sean 05:25:00
not here, can't conduct that

Me: wow, professional

Sean 05:25:49
yeah, this time you spell the professional right
Sean 05:28:35
and it is way too many syllables to you, I think

April 22, 2018
Unprompted review
Rated 1 out of 5 stars

No Scam, Just False Advertising and Lack of Managment Skills

No Scam, But False Advertising???

The live chat is consisted of copy and paste text due to poor grammar and pronunciation.
This website false advertises their "100% Customer Satisfaction" & "Instant Delivery 10min-24hrs"
for the most part i do believe they deliver but it will take over a week. I keep getting the same response as in live chat as other have been getting.. If you do have a serious question the do actually type some sentences out.
1st time i waited 5 business days till i said enough is enough and demanded my refund, which i got.
I will ride this one out to see just how long their delivery time is and will come back and (*possibly*) change my rating.
they have been polite and patient wit me, even through my angry rants, i will give them that much credit. So if they want me as a customer, when they finaly deliver, they better hook me up with more gold than i purchased or i will never go back......EVER!!!!
I would almost pay money to have someone crash their website, thats about how frustrated i am right now with goldicq.com
****IF YOU ARE NOT A PATIENT PERSON, LEAVE THIS SITE ALONE AND FIND SOMEONE ELSE****
only way i will use these guys again is if they hook me up with more than i purchased because, this site is ridiculous

April 8, 2018
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam!
Scam!! You will not get anything when you place an order!!!
mmook.com
mmose.com
goldicq.com
rsgoldstore.com
teragoldnow.com
The same company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

April 3, 2018
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, some Indian ppl called to confirm that i was buying stuff.
gladly i bought it using PayPal gonna have my money back

March 18, 2018
Unprompted review
Rated 1 out of 5 stars

Absolutelty Fake and Scammer Website!

Absolutelty Fake and Scammer Website!

I ordered TeraOnline Gold 3 days ago. They stole 10$ from me They alwyas say we will send dont worry. Actualy when you are connect to livechat, chatbots answer you.

February 25, 2018
Unprompted review
Rated 1 out of 5 stars

100% scam!

100% scam!

After you've paid only chat-bots will answer you about how the supplier is offline and they will send it to you, don't wait here, bye.

I highly recommend for everyone: Just purchase the cheapest offer when trying a new dealer. This way you don't have to end up too salty if it's fraud.

February 9, 2018
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM GOLDicq

I should have came here first. I got scammed as well. Made purchase of 40.00. Was told supplier is offline, please wait. Waited 24 hours still no delivery. Asked for refund and live chat completely stopped talking to me.

January 14, 2018
Unprompted review
Rated 1 out of 5 stars

It's A Trap!

Don't do it!
Fake website, full of scammers!
Always repeating the same stuff, wait a sec, no supplier available and then when you want a refund, they want you to pay through a different method and make a different purchase to be able to get your refund which would be full of crap.

Ignore Jordan's rating too as he is one of them.

January 12, 2018
Unprompted review
Rated 1 out of 5 stars

I feel stupid for ordering...

I feel stupid for ordering without reading about the site on TrustPilot first...
Seller refuses to deliver my order, refuses to refund and asks me to pay again using another method,
I'm not even mad, that's amazing.

Joyce 10:39:09
Hello! How may I help you?

Order Completed! Thank you for your payment.
The order number is ***************, please let us know in live chat room.
Please hit the live chat button below, one operator online will help with you for the delivery.

Joyce 10:39:46
Please hold on, I will check on it.

Joyce 10:41:56
we dont accept ur paypal

?

Joyce 10:42:45
plz try other local payments

Can I get a refund?

Joyce 10:45:44
plz reorder via other lcoal payments first

December 30, 2017
Unprompted review
Rated 1 out of 5 stars

buyswl.com SCAM!! they swl hold site of goldicq!!!!!!!

they have the website for secret world legends hold (SWL). site name is buyswl.com and this webside connected to goldicq. i try this site for 8$ test. and 7 days passes still no delivery. they saying their supplier is offline. their online chat is a bot. it says same things all the time with same wording. this site is totally SCAM!!! Please stay away from them.

This is a real user preview. Please trust my word...

December 3, 2017
Unprompted review
Rated 1 out of 5 stars

NOW 1 STAR, originally was.... "3 Stars - I did get what I paid for."

Yes.... This place is a total rip off. I had gotten what a paid for.. originally. A week later the transaction was reversed and I got an email by the game saying the funds were received by a user who had acquired them by fraudulent means. Aka this place committed fraud in order to pay me what was owed. So now im out of what I paid for and the in game currency. I didn't spend alot.. Guess it was an experience I never will take again.

DO NOT TRUST THEM.

MY ORIGINAL REVIEW....
I will give them 3 stars. I did get what I paid for. However, it wasn't within the promised time. I did however, go a little overboard after I read the reviews which scared me, overboard by harassing them. I got my goods 3 days later and the deal was great and I felt bad for being rude haha. I am happy I received what I paid for. However, the wait and not knowing was worrisome. It looks like they rely on third party vendors to make payments.

Although I sent harassing messages they were still very professional and responded in a timely manner. Yes they do use some of the same responses but they did answer specific questions that were not Bot automated.

Well that's my experience. Take it for what its worth. Happy Gaming!

November 4, 2017
Unprompted review
Rated 1 out of 5 stars

I totally agree with all the reviews

I totally agree with all the reviews. 24/7 of the time are automated replies and manager ignore all messages. Requesting me to make second payment in order to refund my first payment. Refuse to refund.

November 4, 2017
Unprompted review

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