From the accompanying text and photograph (on Amazon) the item proffered for sale appeared to be a three volume set. In practice it turned out to be only the first volume. Either the listing was an ac... See more
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I do not know how this company gets 5 star ratings, they use whistl who process there books then hand it over to Royal Mail for the delivery. Clearly states on there Amazon market seller page dispatch... See more
Company replied
I buy 100 children's books regularly to put out on the property wall for passers by. Cost £40 without discount. I find the books excellent a generous amount sometimes suitable for a broad range of age... See more
Just received my second order from Goldstone bought via EBay. Tried a couple of weeks ago with 2 books and delighted that one was hardback. Ordered 3 books last week, not specifying hardback but all... See more
Company details
Written by the company
We stock a huge variety of new and pre-owned books covering every imaginable subject, from rare 19th century books right up to current bestsellers.
Contact info
Cilyrychen Industrial Estate, SA18 3GY, Llandybie, United Kingdom
- 01269 267070
- customerservices@goldstonebooks.co.uk
- goldstonebooks.co.uk
3.2
Average
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Dreadful company
I bought a secondhand book on eBay. £1.99. The book which turned up was a different version to the one advertised and very grubby. I contacted them and was advised that “Stock photo for illustration purposes”! Apparently they can put any photo up showing any edition in a brand new condition and then send something completely different in a bad state. The book which was sent to me is only worth 50p. They have offered a refund if I return book at my expense…..I know £1.99 is not a lot of money, buts it’s the principle and the feeling of being misled and ‘had’. I have now ordered a brand new book from Amazon for £2.99 with free returns which I should have done in the first place. I will not use this company again and do not recommend it.
December 9, 2021
Unprompted review
Now on my Blacklist.
I have given one star, as there is no option to give zero.
I ordered a book from this company through Abe books. The book didn't arrive. I requested an update. No reply was received. I then complained to Abe books, who subsequently told me that they couldn't get a response either, so they then issued an immediate refund, and told me that they would take up the poor service directly with Goldstone.
I regularly use Abe books, but will not use Goldstone again.
September 9, 2021
Unprompted review
Promise of no quibble refund ... but
Promise of no quibble refund if not completely satisfied. Very poorly books received. Complained. They required photos to be taken and sent, then a significant delay before refund
August 18, 2021
Unprompted review
Goldstone Rare Books on ebay
Goldstone Rare Books on ebay offer a great choice of second hand books at affordable prices, I have used multiple times in last year. Delivery has normally been fairly quick.
I would recommend for price.
April 9, 2021
Unprompted review
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