GOLDXCHANGE Reviews 

120
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Such a simple process yet has the security protocols in place. As it states in the literature, Take it to the post office, next day received the offer and the money in the bank by 1500 the same day... See more

Rated 5 out of 5 stars

Very impressed. First class service. Rarely do do companies exceed expectations, but GoldXchange did. Received their pack for sending off gold . Called about the default insurance value (£750) being t... See more

Company replied

Rated 5 out of 5 stars

Very prompt processing of our gold, which was reassuring as it's quite stressful sending such a lot of high value things by post. Very good price, better than expected, prompt payment.

Rated 5 out of 5 stars

Well, I am impressed. The mailing pack (Special Delivery) was received AM and returned PM, and less than 24 hours later a good offer was received which I accepted and the money was transferred into... See more

Company details

  1. Gold Dealer
  2. Cashback Provider
  3. Coin Dealer
  4. Gold and Silver Trading Company
  5. Jewelry Buyer
  6. Scrap Metal Dealer

About GOLDXCHANGE

Written by the company

Honest and Transparent Service

GOLDXCHANGE is a family-run business with over 60 years of combined experience as jewellers, valuers and precious metal buyers.

Our experienced testing team use a combination of the latest XRF and traditional testing methods to quickly and accurately test every item sent to us and to produce a great offer for your items.

Over the last 20 years we have built a reputation for honesty and transparency and in the process we have bought over £100 million worth of scrap precious metals from over 200,000 satisfied customers.

Our simple buying system allows members of the public to sell old, broken or unwanted precious metals at market leading rates through a fast and transparent process that can deliver cash for your scrap precious metal in as little as 48 hours.

Same Day Payment - We will pay you direct to your bank account on the same day that you accept our offer, often within 2 hours!

Customer Service - Customer Service is at the heart of everything we do. Our excellent team are on hand to answer any questions that you have and we offer a genuine 100% Satisfaction Guarantee. If you are not delighted with our offer we will return your precious metal items to you free of charge.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Would absolutely recommend this small family business. They know their stuff, they tested the jewellery for authenticity and we were given a very fair price for our old jewellery.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Cosmic Speed .

Absolutely delighted with an excellent friendly Professional service ! This Company is pure Gold …no Pun intended …and is to be praised to high “ Heaven “ if that’s your bag ! Keep it up because I could recommend it for everybody due to the qualities I have described here !

March 27, 2024
Rated 5 out of 5 stars

Excellent Service.

Excellent Service.
I posted my pack in the envelope provided at 3.20pm on Wednesday and the offer for my Gold was emailed, as requested, at 12.41pm the next day (Thursday).
I accepted the offer which was very close to what I expected and the money was in my bank at 2.13pm!
Top Service by Luke!

March 28, 2024
Rated 5 out of 5 stars

An excellent service with great…

An excellent service with great customer support. Everything was as described by previous customers. Pack arrived on time, all questions answered and payment super prompt. I was kept informed at every stage and felt my package was in safe hands. Very good.

March 12, 2024
Rated 5 out of 5 stars

First time doing this

First time doing this. Very simple process. Posted on Thursday 3pm and was emailed on Friday at 1pm to say they received it. Got a call 90 minutes later offering the price I was expecting. Then was paid immediately.
Just ordered my second pack.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Saw their advert online

Saw their advert online, and checked the current gold price on their site, and online, which was very close.
Weighed our broken gold chains etc, and sent them off in their prepaid envelope. I checked the tracking, and saw it was due to be delivered in the morning, and at 11.30, I received a phone call with a price, which we accepted. At 11.35, I got a notification from my bank, that the funds had been deposited into my account.
Super quick, super efficient and would definitely recommend.

November 13, 2023
Unprompted review

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