Golfaza Reviews 147

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting them to be of poor quality and not matching the sizing advertised. Customers also encountered significant issues with the refund process, often being offered only partial refunds instead of full ones, and struggling to get a satisfactory resolution. Reviewers also found the return policy problematic, as the company often required returns to be shipped to China, despite the website suggesting a UK base, making the process difficult and costly. The website itself was a source of frustration for many, with some finding its appearance and information to be inconsistent or unclear.

What people talk about most

Product

Customers consistently note negative experiences with product quality and authenticity. Many reviewers report... See more

Refund

Users describe negative interactions with refund. Many customers report difficulties obtaining full refunds,... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Return policy

People report negative experiences with the return policy. Many customers express frustration with being... See more

Website

Customers had negative experiences with the website, frequently describing it as a scam and fraudulent. Many... See more

Based on these reviews

Rated 1 out of 5 stars

FAKE FAKE FAKE, selling fraudulent goods. DO NOT BUT FROM GOLFAZA SIZING COMPLETELY OUT. REFUSED FULL REFUND AND WOULD NOT PROVIDE SHIPPING LABEL. GOODS SHIPPED FROM CHINA COMPANY AD... See more

Rated 1 out of 5 stars

Chinese scam website. The 5 star reviews are fake, they have mobile phone farms where multiple devices generate fake 5 star reviews. The timings of the reviews are off. I just wanted new asics trainer... See more

Rated 1 out of 5 stars

Ordered asics kayano trainers because they were 40% cheaper than all other websites. 2 weeks delivery had me concerned so I read reviews which were bad. Contacted golfaza to cancel due to bad reviews... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

147 reviews

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Rated 1 out of 5 stars

This site is a pure scam

This site is a pure scam. DO NOT BUY FROM THIS SITE. The item was unsuitable. They offered a 20% discount to keep the item but after months of chasing, no credit was received and there was no response to my multiple chasing emails. So disappointed and will not be procuring from them every again.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Don't order it's a scam

Don't order it's a scam. Products have Chinese labels and look fake. When returning goods they offer either a partial refund or you have to send to China at your own expense. Tried to raise a credit card refund but that failed so now have too small shoes and no refund

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a pair of Asics Gel-Nimbus 26…

Bought a pair of Asics Gel-Nimbus 26 trainers. Paid £90 so not exactly cheap. The soles wore out very quickly and some stitching came loose. Comparing to another pair bought from sportsshoes.com there are some differences in build, especially on the sole which is more foam than rubber on the fakes from golfaza. It was not immediately obvious until I started looking closely and had another pair to compare to. No response to emails. Avoid this company!

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. Don't buy from here. I returned one order as it is way too small despite sizing guidelines. It has sat in China Post customs for over a month. They offer a partial refund via email instead of returns. I will be opening a credit card dispute with them.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Star rating 0

Star rating 0
Biggest scam around bought 2 Lindeberg polos said uk size ordered large arrived a size large Chinese large fit a 12 year old offered me a 20% refund refused as to small then I got a 30% refund but wanted full refund they said they will send the return address, not had anything back from them
Stay away fake items fake uk address

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything from Golfaza

Don’t buy anything from Golfaza! They say they’re based in London but they’re not, they’re based in China. They offer a customer service number which tells you that they’re busy with other calls and to please email them.

I ordered a pair of Kayano Gel women’s running shoes for £95 but they were too small. The website offers refunds but in practice, the company doesn’t offer refunds.

I spent weeks going back and forth with them via email and finally negotiated a 70% part refund and keep the shoes, and have heard nothing since. Alternatively I could have spent £180 sending them back to China and would still probably not have received a refund. I haven’t received a refund and they’re now ignoring my emails.

I’m going to report them to Trading Standards because it’s false advertising. Basically theft.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website, got wrong size and wrong model for both products

I had the worst experience ordering from Golfaza. I placed an order for a shoes and jacket order #5940, but when it arrived, it was the wrong size and model. I immediately tried contacting their customer support via email, but I never received a response. To make matters worse, their support phone line is constantly busy and always redirects you back to the same email that goes unanswered. It's impossible to get in touch with anyone to resolve the issue, and it feels like they have no intention of helping their customers.

This site is a complete scam — I’ve lost my money and have nothing to show for it. Save yourself the trouble and avoid ordering from here at all costs!

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled order and not received a refund

Ordered asics kayano trainers because they were 40% cheaper than all other websites.
2 weeks delivery had me concerned so I read reviews which were bad. Contacted golfaza to cancel due to bad reviews. There was a 10% cancellation fee which I agreed to. They cancelled my order and have not issued a refund over a month ago. They have stopped responding to my emails so I will have to raise a payment dispute with my bank.

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers - i ordered some trainers and they sent the wrong size then offered me a discount of 30% if i agreed to keep them and the trainers also turned out to be fakes as well and i did not get a refund either.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam website

Absolute scam website - selling fake goods.
I bought a pair of ASICS Kayano 31.
The first issue the order took weeks to arrive. When I did receive the order I was happy enough with the product. But after less than 3 months the tread on the sole had worn completely away. I have trained and run marathons in asics and adidas trainers and they have tread left on them after hunderds of miles, these are clearly fake.
This is where the difficulties started. I tried to contact on the mobile number on the website - just got directed to the email address. I sent pictures of the shoes and asked for a full refund. I had at least 8 exchanges with a bot just sending ridiculous replies that didn't take into account my issue. They gradually offer more discounts until it got to 50%. I was so fed up I accepted this.
Two weeks later I still have not received this partial refund and they now ignore my attempts at contact.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars scam site

Do not use scam site and fraudulent. Ordered a pair of trainers took 3 weeks to arrive. I ordered a size 10 they sent a 9 that don't fit and they are fake trainers. Unable to contact you just get ignored until I opened a credit card fraud case against them then they contacted me to offer 50 percent off and to keep them. Why would I want fake goods that don't fit? Will get funds back through credit card company. Please do not use a fake site with fake goods.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Golfaza is a fraud company

Golfaza is a fraud company, purchased 2 x LG Limburg polo shirts XL that was not that size when arrived, tried for a address to send them back and get a refund, after 6 emails to them they agreed on a 70% refund, after another 2 mails still waiting, not even getting a reply now😩

September 9, 2025
Unprompted review

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