Golf Pro Services Reviews 511

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the staff's helpfulness, often highlighting their professionalism and efficiency. Many people also appreciate the reasonable pricing for the services provided. However, some customers expressed mixed opinions regarding the product and its quality, indicating a lack of consistent satisfaction in these areas.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the staff for... See more

Product

People report ambiguous experiences with product. Many customers praise the service for extending the life of... See more

Price

Clients share positive opinions on price, consistently highlighting the very reasonable and competitive... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the high-quality service, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went through the Motocaddy website and found Roger as my local service agent. After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted wh... See more

Rated 5 out of 5 stars

I've used Roger a couple of times. Once I gave him 2 broken Hill Billy Terrains and he managed to cobble together one that is still working great. Excellent service, good communication. Really nice gu... See more

Rated 5 out of 5 stars

Spoke with Roger about the problem with my Motocaddy trolley. He agreed to look at it that afternoon. On checking the problem the was able fix within 10-15 minutes at a very reasonable price. Also... See more

Rated 5 out of 5 stars

Excellent service, dropped my Powakaddy trolley off for a squeaky wheel and a service and within 2 days its was ready to pick up. Looked and performed liked a brand new trolley straight out of t... See more


Company details

  1. Golf shop

Written by the company

Golf Pro for over 48 yrs. Repairer and seller of electric trolleys. Specialist with PowaKaddy and Motocaddy Service agent for both companies Friendly no obligation help given


Contact info

5.0

Excellent

TrustScore 5 out of 5

511 reviews

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Rated 5 out of 5 stars

'Old school' Golf repairs

Roger's details were passed to me when a neighbour noticed my broken Motocaddy trolley in the garage. The main wishbone part of the frame had snapped and I had assumed it was good for the tip. Roger had it fully repaired in days with new parts at a fraction of the cost of replacing what was otherwise a functioning trolley. He also fixed a main compartment zip on my golf bag too. Great personal service and pricing and a Fantastic contact to have.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING SERVICE

OMG what a magician Roger Williams is - l have had a powakaddy for 6 years , trolley was knackered - Roger has not only fixed my issues he has made my trolley look new - thank you 🙏🏽

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Powacaddy repair

It was a quick phone call to Roger to explain the issue and confirm the price for a replacement handle. Booked a time and Roger replaced the handle, and gave a quick guide to maintaining the trolley which was very helpful. Trolley fixed while I waited. Brilliant service.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Dropped my broken PowaKaddy off…

Dropped my broken PowaKaddy off Saturday picked it up totally fixed on the Monday , very efficient and knowledgeable, Rodger gave me some useful maintenance tips as well ,and all work guaranteed would totally recommend his services.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish was very professional. Very knowledgeable and helpful at very reasonable price's. Fixed my trolley while I waited. Would highly recommend and will be using again if needed.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Roger dealt with my electric trolley failure quickly and also gave some great tips for maintenance. So I learnt something at the same time.
Would highly recommend him.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Motocaddy wheel jamming

I asked Roger for advice on problems I was having with my Motocaddy and he gave me advice which remedied the problem. The help put my mind at rest and it was pro bono.
I would recommend Roger to anyone with a motorised caddy.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service at a reasonable price

My golf trolley's handle was locked and could not be released. Having contacted the manufacturer for advice, they referred me to Golf Pro Services, who I have used before.
Roger inspected my trolley when I dropped it off and tried to release the locking mechanism without success, but said that he would contact the Manufacturer's Technical Services Team.
In the end Roger had to fit a new handle which was not that straight forward, as the power lead to the battery was contained within the handle itself.
Despite having to wait for the delivery of the new handle, the trolley was ready within 7 days.

March 20, 2026
Unprompted review

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