Golf Zoo Reviews 366

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Had a group of 26 go to Williamsburg, VA. Villas were fantastic, set up as good as any from previous trips. Golf courses great. Eddie Willever was fantastic in getting it all set up for us, even with... See more

Rated 5 out of 5 stars

This is my second golf trip through GolfZoo. WI had the opportunity to use the same rep and she scheduled and arranged things most satisfactory. She made some suggestions and even changed a tee time... See more

Rated 5 out of 5 stars

I've planned golf outings with Craig Gordon for about six years now. But this was the trip that most resisted coming together - lots of medical and family emergencies among members of our usual crew... See more

Rated 5 out of 5 stars

Our group of 12 golfers had a great long weekend at Kiawah Island golfing. The accommodations for 12 included two fully furnished homes that exceeded our expectations in terms of space, comfort an... See more

Company details

  1. Travel Agency

Written by the company

Golf Zoo was created by golfers and travel professionals with over 30 years of experience. A one-size fits all approach might work well for some things, but we think golf vacations should be tailored to you. That's why our motto is Golf Vacations Fit to a Tee. Our Golf Vacation Specialists help you tailor your vacation to fit your needs and budget, and actually live and play in the destinations they specialize in. Their expertise and commitment are fueled by a genuine love of the game. Count on us for personalized service and accurate, unbiased information. Whether you're traveling with friends or planning a corporate outing, leave the details to Golf Zoo. We'll deliver a high quality golf vacation at a competitive price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

366 reviews

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Rated 5 out of 5 stars

Excellent site & service...booked our 2nd trip!

Marcus at Golf Zoo looked after us tremendously before, during and after our Scottsdale, AZ golf trip and then his college Glen has done the same for our upcoming trip to Naples, FL golf trip.

Highly recommended!

January 23, 2017
Unprompted review
Rated 5 out of 5 stars

Golf Trip

Golf Zoo did an excellent job. accommodations were great as were the golf courses. Lori was fantastic.

January 23, 2017
Unprompted review
Rated 4 out of 5 stars

excellent

Well arranged, great accomodations, and helpful and knowledgeable Golf Zoo representative.

November 16, 2016
Unprompted review
Rated 1 out of 5 stars

Very disatisfied

We were scheduled to be in Hiltonhead 10/12-10/16/2016. We were to stay at Sea Pines and play Heron Point, Atlantic Dunes and Harbor Town. The Hurricane obviously caused this to be cancelled. Since then I've been trying to to a confirmation that we are rescheduled to 3/29-4/2/2017 and that all but our initial deposit of $400 is refunded till 30 days prior to the new date. I have received very little if any satisfaction from your representative Mike Alfano on either front. If this is the type of service your organization provides all of my 4some is starting to question if we should even want to reschedule. I'm very sorry I find the need to communicate with your organization in such contentious manner. If this situation is not resolved fairly quickly I will have no choice but to explore more options and you won't find them pleasant.

November 15, 2016
Unprompted review
Golf Zoo logo

Reply from Golf Zoo

I am very sorry to hear about your poor experience thus far but we will do everything possible to turn that around. I have spoken with Mike and he said the reservation is now transferred to the new dates as well as the credits issued to your group. I will send you an email with all my contact information so that you can work directly with me if you so choose. Thank you for your business and I assure you a smooth process going forward.

Craig Gordon
Golf Zoo - VP

Rated 5 out of 5 stars

Unbelievable...

Kurt Hoffman was unreal. This buddies trip was put together a couple weeks before the dates as our business travels put us in the Vegas area with very little notice. I put the original inquire through on a Friday, not expecting to hear anything until the following Monday, but Kurt came in on the WEEKEND and called me and told me that he had contacted all the courses and the lodging that I had requested. That's the type of customer service of going above and beyond that will keep me coming back to Golf Zoo and telling everyone of my friends. Totally didn't expect that and made me a customer for life. He not only did that, but was phenomenal in keeping me updated along the way and met all our needs. Fantastic trip!!!!!!!! Give Kurt a raise!!!!!!

Thank you,
Scott Rathai

October 29, 2016
Unprompted review
Rated 5 out of 5 stars

Mesquite

All went as planned without a glitch and the cost was quite reasonable. Golf courses were great, especially Wolf Creek.

October 24, 2016
Unprompted review
Rated 5 out of 5 stars

Annual Golf Getaway

An outstanding golf vacation experience from start to finish. Great golf courses with no wait times, wonderful accommodations and the best service we as a group have experienced. Very accommodating.

October 21, 2016
Unprompted review
Rated 4 out of 5 stars

Myrtle Beach Golf Trip

Overall, a great trip. Mike Alfano was easy to work with and very quick in his response to questions. Only glitch was not with Golf Zoo but one of the courses we were scheduled to play. Without telling us, they moved us to another course which we were already scheduled to play on a different day. Again, this was not a Golf Zoo issue and would definitely use them again.

October 20, 2016
Unprompted review
Rated 5 out of 5 stars

Great time

Very nice house, great golf courses!!! Everyone had a great time.

October 20, 2016
Unprompted review
Rated 3 out of 5 stars

Problems on the Links

Played 6 rounds in Hilton Head. The complex for our double round was being sold the next day. Poor course conditions and minimal staff on hand. The course we were scheduled to play on Dafuskie island had their carts repossessed the day before. Our rep from golf zoo did a great job finding us course to accommodate 60 golfers but the conditions were sub-par. There was a lack of communication somewhere. Thought the courses should have made us aware of their situations in advance. All in all I think the staff at Golfzoo did an admirable job and will not hesitate to use them again.

October 18, 2016
Unprompted review
Rated 5 out of 5 stars

2nd Trip, 2nd smooth experience

2nd time in 2 years that we booked our annual golf trip through GolfZoo. We went to Orlando again and had a very smooth experience. The accomodations and rental car were exactly as described. We switched up the golf courses this year on GolfZoo's recommendation and were very pleasantly surprised. Throughout the process, GolfZoo was responsive, communicative and helpful. We're already planning to go through them again next year.

October 18, 2016
Unprompted review
Rated 5 out of 5 stars

Craig is the man!!

We played great courses, in the correct order and at the times we wanted. Craig was accessible and easy to deal with. Even when we had to reconfigure the trip a few weeks before, there was no problem. I will definitely book through Golf Zoo again.

October 13, 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful trip

The stay was aweome...the hotel staff was extremely pleasant and accommodations. The gfci courses were in phenom all shape.

October 12, 2016
Unprompted review
Rated 5 out of 5 stars

Tucson golf -o-Rama outing

Lori Greene did a great job for our group
Followed up well and provided us very good accommodations and golf at reasonable prices

October 7, 2016
Unprompted review
Rated 5 out of 5 stars

South Carolina Trip

Great company to work with. This was my second trip booked and everything was handled for us and the golf courses & resort was wonderful. When you check in everything has been confirmed and you are in the computer at all of the different places, no paper work needed .

October 6, 2016
Unprompted review
Rated 5 out of 5 stars

Monterey trip.

A great bucket list trip to 3 great golf courses Golf Zoo made it so simple and easy. I'll always use them in the future.

October 6, 2016
Unprompted review
Rated 5 out of 5 stars

Golf Zoo - NY Crew

We had a group of 8 traveling from NY to AZ and Golf Zoo did a fantastic job with working with us and finding the right accomodations. Golf Zoo worked with us to get the right Tee Times for each day and help ensure we had an amazing trip.

October 6, 2016
Unprompted review

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