The food was horrible. The beef smelled horrible couldn’t risk eating it. The chicken a rice was loaded with gristle and the egg was so bland. They don’t stand behind their product quality and wouldn... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best experience and the food is amazing!!!! GOLO nailed it with their new food line! Not only does the company provide healthy delicious meal’s right to your door at a reasonable cost, it really does... See more
Company replied
When I first started Golo I lost 10lbsin about 2months. It was restrictive in that I had to weigh, measure and calculate and so I basically ate the same things and that got boring. I don’t like cookin... See more
Company replied
Golo has been a blessing in a lifetime journey of discovery and self care. I began using it Golo in June 2023. As of October 2024 I have exceeded my initial goal, increased my energy, and am more acti... See more
Company replied
Company details
Written by the company
Over 1 million people have found a better way to lose weight with GOLO! GOLO was developed to find a natural and effective weight loss solution. We have helped people all over the world achieve sustainable weight loss and better health with the GOLO Program. Numerous doctors not only follow GOLO, but recommend it to their patients. GOLO has been successfully used in corporate wellness program settings to help employees live happier, healthier, and more fulfilled lives. The result has been better productivity and lower healthcare costs for both the staff and the employer.
60 Day Moneyback Guarantee!
Free Shipping & Handling! No Sales Tax!
All orders are shipped within 1-2 business days and we offer free 5-7 day shipping! First time orders are covered under our 60-day money back guarantee. If you aren't satisfied with your purchase, simply contact us for a return authorization.
Contact info
4051 Ogletown Stanton Road, Third Floor, 19713, Newark, United States
- 800-730-4656
- support@golo.com
- golo.com
3.3
Average
1K reviews
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good diet but not for me
When I first started Golo I lost 10lbsin about 2months. It was restrictive in that I had to weigh, measure and calculate and so I basically ate the same things and that got boring. I don’t like cooking so creating recipes was difficult and eating out almost impossible. I really didn’t notice the Release helping and it’s expensive to keep buying. I know it’s all about lifestyle and choices but it all boils down to motivation and probably the best option is portion control and trying to eat healthy as best as possible.
January 2, 2024
Reply from GOLO
Hi Susan,
I am sorry that you did not have the experience you were hoping for although losing 10 lbs. in two months is awesome!!
We do have a recommended meal plan designed to work with Release to help create healthy long-lasting weight loss. Our plan suggests balanced meals using all four food groups to maximize fat loss, minimize muscle loss, and help you maintain energy all while keeping you full between meals. Following our plan doesn’t have to be complicated or restrictive. We offer plans that require little to no prep or cooking to make following the plan easy. You can easily eat out and stick to the plan by using the GOLO Foods groups as a guide.
We know that Release makes weight loss faster because we conducted a double-blind placebo study to determine this. There were two groups of people in the trial. Both groups followed the GOLO For Life Plan, but one group took Release, and the other took a placebo. Both groups lost weight, BUT the group that took Release lost 79% more weight and twice the number of inches around their waists than the placebo group in the same amount of time! This study is posted on our website.
If you are interested in trying GOLO again, I am happy to help you figure out how to make the meal planning work for you. I sent you an email to discuss this further.
Jamie, GOLO Life Coach, CPC
Older people find it much harder to…
Older people find it much harder to lose weight. I am 78 years old and started taking Golo with every meal 10 months ago. I have lost 60Lbs. and feel 30 years younger. I can work in the yard all day and not get out of breath. You should target some of your ads toward Seniors!
September 4, 2024
Unprompted review
Reply from GOLO
Hi Thomas!!
We couldn't be happier for you!! Congratulations on your 60 lbs. lost!! It's wonderful that you feel 30 years younger and can spend the day working in your yard!! Thank you for taking the time to share your experience with us!!
Jamie, GOLO Life Coach, CPC
Product lived up to the claimsGreat product
Product lived up to the claims. I lost 40 pounds in 9 months and am keeping it off with no undue changes to my lifestyle.
August 31, 2024
Reply from GOLO
Hi Ricki!
Congratulations on your awesome weight loss!!! 40 lbs. is very exciting!! We love hearing about your success!! Thank you for sharing this with us!
Jamie, GOLO Life Coach, CPC
Purchased 2 months of Golo release
Purchased 2 months of Golo release. At first it curbed the appetite and cut back on some desire for sweets. Then after a couple weeks, I never lost not ONE pound, in fact I gained bloat and 2 pounds. The I stopped after finishing a whole month's supply. Then started up a couple weeks later to see what happens..then bloat came back and then feeling sick after eating anything. A couple of Doctor visits happened..Pains in left upper side and still not losing any weight. Instead got a bad case of pancreatitis with severe pain, nausea and disappointment of wasting time and money on this product which didn't work for me. This is not regulated by FDA...so beware
July 1, 2024
Unprompted review
Reply from GOLO
Hi Lee,
I’m sorry you didn’t see the results you were hoping for. Without knowing more about you and whether you followed the GOLO Plan, I am unable to speculate on why you did not see success. When followed as directed (taking Release and following the GOLO way of eating) our customers report that they start seeing weight loss somewhere between the 2nd and the 4th week with an average loss of 1-2 lbs.
The ingredients in our Release supplement are natural, plant based and historically have no known side effects or drug interactions. Although some pharmaceutical weight loss medications have side effects such as pancreatitis, this has not been the case for Release. Everyone’s body is different though and pancreatitis can be caused by many different things, your doctor should be able to assist you to determine what happened in your particular case.
The FDA does not regulate dietary supplements such as Release, but the ingredients in any supplement or vitamin must be on the FDA approved list known as GRAS (Generally Regarded as Safe). All the ingredients in Release are GRAS approved. In addition, there are over 100 studies on the safety and efficacy of the ingredients.
We are proud to offer a 60-day money back guarantee on all first orders. To find out if you are eligible, please email me at help@golo.com
Jamie, GOLO Life Coach, CPC
Useless
The pills did nothing for me other than soft stools. Took it for a whole month and lost -0- weight. Sent customer service an email on this and never got a response which means the money back guarantee is not guaranteed either.
June 1, 2024
Unprompted review
Reply from GOLO
Hi Belkys,
I am sorry that you are disappointed with your experience. Without knowing more about you and whether you followed the GOLO Plan, I am unable to speculate on why you did not see success. When followed as directed (taking Release and following the GOLO way of eating) our customers report that they start seeing weight loss somewhere between the 2nd and the 4th week with an average loss of 1-2 lbs.
I was able to check your account, and I did not see any correspondence, calls or emails from you. Please email me at help@golo.com to discuss this.
Jamie, GOLO Life Coach, CPC
The very first bottle i ordered helped…
The very first bottle i ordered helped me to lose 60 lbs in one year . After that i had order bottle after bottle for a total of maybe 10 and i have not lose one single lb , instead i gained 45 lbs ! So disappointed 😔 because I continue gaining , i feel they changed the components in the capsule or they sell to recurrent customers a different capsule not the real thing.
August 23, 2024
Reply from GOLO
Hi Karen,
I can see that you have been ordering from us for a while. Gaining weight is no common at all. I am reaching out to you to offer my assistance.
Jamie, GOLO Life Coach, CPC
Always helpful reps and they always…
Always helpful reps and they always answer cordially and will answer as many questions as I have
August 15, 2024
Reply from GOLO
Hi Dennis!
We are so thrilled to know that you are having good experiences with our customer support team!! We are always ready to help and answer any questions. Thank you for taking the time to share this with us!!
Jamie, GOLO Life Coach, CPC
Easy to use and fits into my diabetic…
Easy to use and fits into my diabetic meal plan
August 23, 2024
Reply from GOLO
Hi!
We are happy to hear that you find the GOLO Plan easy to use and that it works with your meal plan!! We really appreciate your feedback! Thank you!!
Jamie, GOLO Life Coach, CPC
Always helpful & nice to talk to!
Always helpful & nice to talk to!! We always get our orders in a timely manner!! Thank you! Sharon Martenson
August 19, 2024
Reply from GOLO
Hi Sharon!
We are happy to hear that you find our GOLO Customer Support always helpful and nice and that you are getting your orders in a timely manner!! We are always striving for customer satisfaction!! Thank you for sharing your experience with us!!
Jamie, GOLO Life Coach, CPC
Great product with amazing results!
August 16, 2024
Reply from GOLO
Hi Jerry!
We are thrilled to hear that you have had amazing results with GOLO!! We truly appreciate your feedback!!
Jamie, GOLO Life Coach, CPC
It works!!
It works!!! I started GOLO on
March 1, 2023 and have lost 57 lbs to date. My doctor says my BMI is now in the healthy weight range! Not only do I look better, I feel great and I'm
off BP meds. It's so easy to follow GOLO food guidelines and enjoy meals.
August 16, 2024
Reply from GOLO
Hi Karen!
This is very exciting news!! Congratulations on not only losing weight but also eliminating your medication!! We are so happy for you! Thank you for sharing your experience with us!!
Jamie, GOLO Life Coach, CPC
Reply from GOLO
Hi Vonnie!
We are happy to hear that you are feeling better and no longer bloated! We really appreciate your feedback!
Jamie, GOLO Life Coach, CPC
Terrible Golo Frozen Prepared Meals
"I've had a positive experience with Golo capsules, but unfortunately, the same can't be said for their prepared frozen meals. The taste was disappointing, and I regret spending money on them. To make matters worse, they did not honor their product and refused to refund me, which only added to my frustration. I reached out to their customer service, but the response was less than satisfactory." AVOID and cook your own fresh meal.
August 13, 2024
Unprompted review
Reply from GOLO
Hi Hilda,
I am sorry that you are disappointed with the GOLO Foods meals you purchased. I see that you are a loyal GOLO customer, and we appreciate that. Because the meals are perishable, they are non-refundable. However, it looks like customer service emailed you directly with a solution this afternoon.
Please email me at help@golo.com if I can assist you further.
Jamie, GOLO Life Coach, CPC
I was just curious if anybody has tried…
I was just curious if anybody has tried golo While being on blood thinner I can't seem to get an answer If it's OK to use or not
August 12, 2024
Unprompted review
Reply from GOLO
Hi Debbie,
I apologize that no one answered your question.
The ingredients in Release are a proprietary blend of plant-based extracts and minerals that historically have no known side effects or drug interactions. Release contains no harmful ingredients, caffeine, or other stimulants. The ingredients are backed by numerous studies supporting their safety and efficacy.
However, we are unable to issue any type of medical advice and suggest that you consult with your healthcare provider regarding any questions about your health.
Additionally, we recommend that anyone who takes medications or has a health condition, consult with their healthcare provider before starting the program.
You can click this link to access our ingredient label: https://www.golo.com/pages/golo-faq
If you have further question, please email me at help@golo.com
Jamie, GOLO Life Coach, CPC
Minimal Weight Loss
My husband and I started this diet together in April of 2023. In the first 6 months we both lost 20 lbs each, but then it came to a halt for both of us and we're still taking the GOLO Release every day. It does help tremendously with the sugar cravings, we feel more energetic, and we don't feel nearly as hungry between meals. We are sticking to the diet as much as possible, we're not eating snacks anymore because we don't feel the urge to, which is great. We're at a loss as to why the weight loss just stopped for both of us. We are, maintaining the weight we've lost even over holidays and vacations, so that's a good thing. We will continue to take the "Release" because it does help and maybe at some point we will loss the weight we desire.
August 11, 2024
Reply from GOLO
Hi Kathleen,
Congratulations to you and your husband on your awesome weight loss!! That is very exciting!!
There are many reasons weight loss can stop. Hitting a plateau on the weight loss journey is very common. We have many tips that can help you get past a plateau. The most common reason is that your body gets used to what you are doing and you just have to make some changes.
I am going to email you some information about how to move past a plateau.
Jamie, GOLO Life Coach, CPC
Reply from GOLO
Hi Patricia!
Thank you for your feedback! We are happy to hear that you are satisfied with our service and always receive your orders fast!!
Jamie, GOLO Life Coach, CPC
Golo is the best
Golo is the best! I have been on the plan for a little over a year and have lost 60 pounds. I feel so much better and healthier. It's so easy to follow and stay on track. I don't feel like I am giving up anything!! I would (and do) highly recommend it!
August 9, 2024
Reply from GOLO
Hi Gina!!
Wow! This is awesome! Congratulations on your great results!! We're so happy to hear that you not only lost weight, but that you feel so much better and healthier too!! Thank you for sharing this with us!!
Jamie, GOLO Life Coach, CPC
I do feel like golo helps with weight…
I do feel like golo helps with weight loss. It does take time though, it is not a quick process.
August 9, 2024
Reply from GOLO
Hi Nicole!
We are so happy to hear that you have had success with GOLO!! Real, healthy and sustainable weight loss does take time.
GOLO is not a quick fix, fad diet; instead, it works to help get your metabolism back into balance so you can lose weight effectively. Depending on past dieting efforts, your age, medications or medical issues or hormones, it may take a bit of time to get everything back into balance. But that balance is the key to losing, getting healthy and maintaining your loss long term.
Keep up the awesome work!!!
Jamie, GOLO Life Coach, CPC
Reply from GOLO
Hi Mary!
This is very exciting news!! We are happy to hear that your are having a positive experience with GOLO!! Thank you for taking the time to share this!!
Jamie, GOLO Life Coach, CPC
Reply from GOLO
Hi Shirley!!
We are so happy to hear that you find the GOLO Plan easy!! We want our plan to be an easy way to create a healthy lifestyle!! Thank you so much for taking the time to share this with us!!
Jamie, GOLO Life Coach, CPC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.