gomi Reviews 

148
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My power bank stopped working, I emailed twice but had no reply despite the lifetime warranty. A lot of money to lose,hoping they will reach out to resolve it after this review

Rated 5 out of 5 stars

Love my new Power Bank. Distinctive Design and four real screws (not obscure security screws) to allow it to be taken apart for repair. Mine is the UK assembled version and it seems to support all the... See more

Rated 5 out of 5 stars

Amazingly simple product is the gomi powerBank! 2 usb sockets and a power button in a choose-your-own-artistic-pattern (unique) deep sealed case. Includes a power-level led indicator. And from recy... See more

Rated 5 out of 5 stars

I'm a renewable energy lawyer based in New York. I spend much of my professional time worrying about/bemoaning the carbon footprint of battery manufacturing. Gomi therefore instantly had my attention.... See more

Company details

  1. Electronics Manufacturer
  2. Electronics Store
  3. Hi-fi shop
  4. Home Audio Store

Written by the company

gomi make sustainable tech products with design at their very heart. Their unique Bluetooth speakers and power banks are all powered by fully-tested repurposed e-bike batteries, and their eye-catching designs are handmade in the UK from recycled plastic bags. All their products are built to last and come with 'repairs for life' for every customer. See more at https://gomi.design/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(148)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My power bank stopped working

My power bank stopped working, I emailed twice but had no reply despite the lifetime warranty. A lot of money to lose,hoping they will reach out to resolve it after this review

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazingly simple product is the gomiPowerbank

Amazingly simple product is the gomi powerBank!
2 usb sockets and a power button in a choose-your-own-artistic-pattern (unique) deep sealed case.
Includes a power-level led indicator.
And from recycled materials constructed in the UK too! Time to open a China-based branch!

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

I had an ordering problem

I had an ordering problem due to incorrect labelling which wasn't quite caught in time, and Gomi rectified the situation fully, in good time, without arguing, and with a named individual. Absolutely excellent service.
The actual products themselves are first rate, that almost goes without saying.

May 1, 2026
Unprompted review
Rated 4 out of 5 stars

Great charger

Love the ethos of Gomi Design. Ordered nettle charger/powerbank and a cable. Charger is great. Much better than any I have owned before. Very fast charging, long lasting, light, sturdy, cool. Looking forward to using their cable too. Despite emailing support@gomi design twice about the wrong cable being delivered, they were a wee bit slow in responding. Turns out I had ordered the wrong one and they are sending me the right one. So it's really 4 and a half stars..

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal

Ordered 2 power banks and a charging cable. Everything is super solid, feels very high quality and has been working great. I had an issue with the charging cable as the weave came loose and wires were poking out. The process of getting it replaced was free, quick and easy. Can't fault them at all. Will definitely be using gomi whenever I need tech products in the future.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Sturdy Power Bank

Fast delivery and a very sturdy product without being too heavy. I had a hospital stay and was able to charge two devices using my power bank while there, and still had some power left when I got home. Very pleased with my purchase

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DON'T BUY THE TRACKERS

PLEASE DON'T BUY THE TRACKERS
I was unfortunate enough to make the mistake of buying a tracker, an amazing concept but impressively poor product, first of all setup is impossible, the instructions say to double click and I will hear one beep, IT DID NOT RESPOND I then go onto the website where it says to set it up hold down for 3 seconds (conflicting previous instructions) after spending an hour only getting a random response of multiple beeps after holding it down for multiple seconds I went back to the website as the manual promoted having a YouTube video, there is no YouTube links or videos on the website or any posts on YouTube including the word gomi tracker, after all of this I try to reset it by taking out the battery and putting it back in, I undid the screws and spent another half an hour struggling to gain access to the battery, after finally managing to pop of the rubber I took the battery out for 30 seconds and put it back in where I was met with the new problem of trying to get the cap back on, another impossible feat which has left the product scratched up. This product is a waste of time with a worse battery life then an apple tracker, impossible to set up and left the person that gifted me this feeling upset. I am disappointed as the concept of the product is amazing. My experience as a consumer has been miserable and my friends experience as an investor has been just as disappointing. My biggest advice for any potential customers is don't... and my advice for Gomi is to heavily invest in customer experience. Let's hope their customer service is better than their products!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great company, lovely products

Great concept – we should all be supporting initiatives that avoid waste and design circularity into the products we buy. Super responsive team, solved my delivery problem by return. I love my powerbank!Good luck with all the success you guys rightly deserve :)

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Phone charger

I love the idea of each item being original. My phone charger is beautifully designed and charges my phone faster than any plug in. I am impressed

November 4, 2025
Unprompted review
Rated 3 out of 5 stars

Didn’t work with my Samsung S21

I purchased a wireless charger but when it came didn’t work with my Samsung S21. I had trouble contacting the company and eventually managed through Insta - they sent me a returns label which I didn’t get so had to wait for the second. Once I had sent it back they promptly refunded my money. I asked whether the charger had a fault or whether it just didn’t work with my kind of phone - but never got a reply. Quite disappointing really.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Received my Gomi power bank today

Received my Gomi power bank today. It was beautifully packaged and the design on it is incredible and all from recycled material!!! If your business wants to stand out at the next conference you do, then these are something that will get you remembered!!!
Thank you Pawan

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

The most beautiful charger I'll ever own

I keep looking at my power bank... it's a beautiful object. I got one of the limited edition 'landscapes' ones. I leave it out on my desk quietly hoping that people will ask me about it.

Usually we think of electronics as being utilitarian, perfunctory objects, so it's lovely to be reminded that the items we use every day can also spark joy!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Used my power bank recently

Used my power bank recently, 3 days away and 2 iPhones, 1 iPad and 1 iWatch all to charge, only needed to charge up the power bank when we returned home. Fast charging, cool design and better for the planet.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

I love my powerbank

I love my powerbank! i am always supporting companies that are eco-conscious, sustainable and environmentally friendly.

the product looks great, feels robust and provides 2 year warranty and lifetime repairs.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

Superb Customer Service!

I bought my power bank in October 2024 and love it. I’ve had a small problem with the cable which I emailed about a few days ago and it was resolved instantly with minimal impact by Andrew. Fantastic process - a lot of people could learn something from Gomi Design!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

A little piece of luxury

I decided to treat myself to a unique gomi power bank after umming and ahhing about spending the money. I have no regrets. The customer service was wonderful (after ordering, I spotted a version I wanted even more and gomi replied almost instantly to say this was no problem and that my order would be swapped). The charger itself is beautiful and feels like a special item I will keep for life. It feels good to support a small business doing good for the environment. Thanks gomi!

July 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look