Awful customer service. Received a boxed bike but the valve on the inner tube was leaking. I replaced the inner tube and sent them an email about it which they ignored. Then phoned them up and asked f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well impressed great price good communication and prompt delivery with courier delivering right within hour time slot. Answered my queries before I ordered. Bought a felt z3 ultegra disc and just one... See more
Being on mainland UK, I did think a little about purchasing a cycle from a Belfast based cycle shop, though rest assured the location was totally transparent to me. Bike was assemble great, only th... See more
Excellent company. I ordered two bikes and cancelled one as I read some reviews and the geometry was a bit aggressive for me. Refunded without question. The bike I wanted was delivered in three da... See more
Company details
Information provided by various external sources
We have a passion for cycling, both on and off road, with a drive and focus to deliver what we believe bikers want – good gear, fast delivery, and the cheapest possible prices. We are a member of The Association of Cycle Traders in the UK and part of CycleScheme and CyclePlus, the leading Cycle to work scheme providers. Always keen to hear from fellow cyclists, we will actually act and respond to your queries, concerns and suggestions - we have a team of Cytech-qualified mechanics and pro riders who can give you honest, straightforward advice about the bikes we sell and which suit you best. You can always call us on 02890834056 for full details or any questions that you have.
Contact info
18 McKinney Road, BT36 4PE, Belfast, United Kingdom
- 02890834056
- sales@goodbikegear.com
- goodbikegear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Second to None
Bought a Avanti Vapour 1 from goodbikegear, was a little sceptical about using them as I have never heard of them before. Which is unusual as I trawl the net regularly for deals on mtb parts etc.
The bike was such a steal I had to try them, so I purchased on a Credit Card due to the extra protection it gives against fraud. However there was no need to worry!! 2 days after purchase the bike arrived in prefect condition.
Put it together and wife has been on it and loves it!
I will be recommending gbg to everyone!!!
Thanks again for everything
Marin SC6 Hybrid - Shipped to England
A bit wary getting a bike shipped over from Northern Ireland.. But everything went to plan. Had a couple of issues completing the build, contact supplier and talked me thru it. No issues at all would definitely recommend.
Avanti 29er
Great bike at a truly great price and the delivery was unbelievably fast. Just a couple of days and i was riding.
New road kit
Great service, very please with my order, kept informed about the date and time of my delivery, will buy from them again.
Brilliant
Orderd a few things from here, great products and great service.
Shopping at goodbikegear.com
Goodbikegear.com is a excellent place to shop for all bike gear very cheap and good quality goods will be buying my bike gear hear in the future thanks b mcilveen
Top service, very good advice on Chat and excellent prices
Purchased a Group set and had some questions, the companies IM team were really helpful and their dispatch time was fantastic. Thoroughly recommend them. Also the group set was the cheapest I could find in the UK, plus some free pedals as well so they beat the 'bigger boys' offerings for price in the online bike market by some margin. Nice one GoodBikeGear.
Excellent
I had never heared of this company but decided to take a chance and bought some wheels as they were very well priced. I asked for more info by email and had a quick polite reply, so went ahead and made the purchase. The Website was well designed and all the normal payment securities appeared to be in place. The goods were dispatched the next day and I was kept informed about delivery right down to the time of delivery. Excellent service which I can't fault.
Brilliant service, quick delivery, good looking site.
I was really impressed with the level of service provided by this new company. Completely trustworthy also, they were very reassuring and helpful over the phone. The product I ordered was dispatched on the day i sent the order and arrived ahead of scheduled, I was more than please with both the product and the way it was sent. Overall very happy customer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








