They were responsive, professional and kept to their word. I was contacted via text and discussed over a few photos on what are rhe types of items I wanted to dispose and an estimate was provided then... See more
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Goodbye Junk were fantastic to deal with. They helped clear out my dad’s unit and made what could have been a stressful process feel easy and well-managed. What really stood out was how they go t... See more
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For the past week I contacted four other rubbish removal companies and not one reply. From the moment I called the fifth one Goodbye Junk, EVERYTHING went smoothly. Dorothy at head office kept us upd... See more
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Great experience from start to finish. The guys who came to take away my old couches were on time, friendly, and very efficient — despite having to deal with tight Inner West streets and multiple inco... See more
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Company details
Written by the company
Goodbye Junk is a professional rubbish removal company that helps its customers to achieve a clean and clutter-free environment. Based in Sydney, Australia, our team of experienced professionals are committed to delivering excellent outcomes for all our customers. At Goodbye Junk, we understand that clearing out unwanted items can be a daunting task, which is why we provide a hassle-free service that is tailored to your specific needs. We are dedicated to providing our customers with a stress-free experience, and our team will work with you every step of the way to ensure that your requirements are met. Our services are available for both residential and commercial clients, and we use environmentally friendly methods to dispose of waste. We recycle wherever possible and ensure that all waste is disposed of in a responsible manner. We pride ourselves on our professionalism, reliability, and commitment to customer satisfaction. Whether you need a one-time rubbish removal service or regular waste removal, we are here to help. Contact us today to experience our top-quality services firsthand. Services offered: Household Rubbish Removal, Deceased Estate Clearance, Estate Clear-Outs, House Clearance, Commercial Rubbish Removal, End of Lease, Office Furniture Removal, Strip Outs, Green Waste Removal
Contact info
Suite 102, 1/60 Park St, 2000, Sydney, Australia
- 0400833433
- info@goodbyejunk.com.au
- goodbyerubbishremoval.com.au
4.9
Excellent
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Goodbye Junk Rubbish Removal
Hello Belinda,
Thank you for your review, we value your feedback!
Regards,
Charlie
Excellent service
Excellent service! Prompt and professional at a great price.
Thanks Patrick and Dorothy.
April 15, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Paul,
Thank you for your review!
Regards,
Dorothy
Instant & efficient
Service within 24hours and the lovely Dorothy our first point of contact, the excellent service continued to the guys loading. Well done team 'Goodbye Junk'.
April 15, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Jo!
Thank you for your great feedback, we appreciate your kind words and will pass them onto that team.
Regards,
Charlie
Great service
Great service, good people, no messing about.
Highly recommended.
Don West Seaforth
April 1, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Don,
Thank you for your positive feedback, it is very much appreciated.
Reply from Goodbye Junk Rubbish Removal
Hello Jim,
We appreciate your review, thank you.
The truck was here right on 9am and…
The truck was here right on 9am and Peter and helper were very helpful and I noticed they wore gloves which under the circumstances I did appreciate.
Maggie
March 21, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Maggie,
Thank you for the great review. We are glad you were pleased with our service and will pass your words onto Peter's team.
What more could you ask for!?!
Love that there was no skip involved. Glad I had all the junk ready to go. They arrived and left in less than 10 mins! Job done! Lovely friendly guys too. Whenever I need them again I’ll be straight onto them
March 21, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Declan,
Thank you for taking the time to write such a wonderful review. We appreciate it very much and it would be a pleasure to help you again.
Best Regards,
Charlie
Reply from Goodbye Junk Rubbish Removal
Hello Erin,
Thank you for the review. We always strive for extra services to provide the best possible experience.
Regards,
Charlie
Very positive experience
Very fairly priced, helpful staff and a punctual and efficient collection team. The company did what they could to accommodate a last minute collection request.
March 14, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Melissa,
Thank you for your review. We were happy to see you satisfied with our service!
Both the representative that spoke to…
Both the representative that spoke to me on the phone and the staff that arrived to collect the rubbish were very professional and friendly.
Goodbye Junk also offered me a very reasonable price, which I really appreciate.
Will definitely use their service again.
March 14, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Grace,
Thank you for your time and effort with this review. It was a pleasure to provide our services to you!
Best Regards,
Charlie
easy and affordable
Super easy to work with and extremely affordable, great customer service
March 10, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Madi,
Thank you for the review!
Excellent service
Excellent service. The guys arrived on time at our city address. The clean out was conducted with no fuss at all. The staff were friendly and efficient!
March 9, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Peter,
Thank you for your kind words, we are happy to see you happy!
Great service, but $$$$
Great service, timely and polite workers. A little on the expensive side though.
March 8, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Meghan,
Thank you for your review!
We do our best to keep our prices low. To our knowledge, we are one of the most competitive in our industry in Sydney. However, to provide sustainable rubbish removal to our clients, to provide an excellent service and at the same time to recycle & dispose of rubbish responsibly, we have to charge adequately. Thank you for understanding.
Warm Regards,
Charlie
Highly Recommended
Charlie and his team were a pleasure to deal with, from the initial phone call through to waving off the final truck.
They were on time, extremely efficient and even worked though some pretty nasty rain to get the job completed when they said they would, and it came in very close to the initial estimate provided from just a few photos.
March 6, 2020
Reply from Goodbye Junk Rubbish Removal
Hi Keith,
We are pleased that we have come to your expectations. I will make sure to pass your words to the team.
Warm Regards,
Charlie
Great experience-quick and…
Great experience-quick and efficient-wish I would've called them years ago!
March 1, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Jennifer,
Thank you for the feedback. We will pass your kind words onto the team!
It took a long time for the people to…
It took a long time for the people to start to remove the rubbish.
February 28, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Greg,
Thank you for your review. I am sorry to hear it took longer than expected. Sometimes there are few things that need to be done before we can start with the job. Therefore it might take time before we can start.
Kind regards,
Charlie
Great job
Great job, we had a big job to pick up and they got straight to it and finished it easily.
February 28, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Josh,
That you for the kind words, we appreciate it!
Best regards,
Charlie
Reply from Goodbye Junk Rubbish Removal
Hello Taylor,
First of all that you for taking the time to write this review. I am sorry to hear you are not completely satisfied with our services.
You were told on the phone that based on what you told us, it should cost you around $500 - $600,-. In the end, you were charged $750,-. It is very hard to quote on something we did not see. Especially when people forget to mention a few items that they also need to be removed. Therefore the prices provided over the phone are only indicative.
Also, we charge $100 / cubic metre of household rubbish, which is a very competitive rate to our knowledge.
Again, I am sorry you feel this way.
Warm Regards,
Charlie - manager
Very prompt and reliable service
Very prompt and reliable service. Would definitely use again.
February 27, 2020
Reply from Goodbye Junk Rubbish Removal
Hello Kim,
Thank you for your great review! I will make sure we don't forget to provide the photos next time :)
Regards,
Charlie
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