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The Good Feet Store - Polaris Reviews 

43
TrustScore 5 out of 5

4.8

671 Worthington Road, 43082 Westerville, OH, US


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Rated 5 out of 5 stars

Justin Kates is awesome. I’ve never been to a good feet store before so I wasn’t sure what to expect. He heavily related to me as a former athlete and really considered my past medical issues regardin... See more

Company replied

Rated 5 out of 5 stars

Justin knows a lot about this because he’s been through it himself. He could show me what was going on w the changes in my foot after being in the same strengtheners for two years and they had worn ou... See more

Company replied

Rated 5 out of 5 stars

Jennifer helped me at the Westerville store and very helpful with listening to how I felt in each pair of supports and made adjustments as needed. They were very helpful and I am ready to have less ov... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 671 Worthington Road, 43082, Westerville, OH, United States

  • 6148809255

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

1,536 reviews in the last 12 months

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Rated 5 out of 5 stars

Jennifer was very nice

Jennifer was very nice. She was very helpful. She knows what she is doing. I’m very grateful that Jennifer was able to help me with my foot pain

July 2, 2026
Unprompted review
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Reply from The Good Feet Store - Polaris

Hello Angie, your kind words about Jennifer brought a smile to our faces. We’re delighted they could make such a positive difference during your visit. Thank you for recognizing their efforts and for visiting The Good Feet Store.

Rated 5 out of 5 stars

Dena Browning was very helpful

Dena Browning was very helpful. Great experience.

July 1, 2026
Unprompted review
The Good Feet Store - Polaris logo

Reply from The Good Feet Store - Polaris

Hello Steve, thank you for your generous feedback highlighting Dena's service. We’re thrilled they helped make your visit enjoyable. Your recognition means so much to us—thank you for choosing The Good Feet Store.

Rated 5 out of 5 stars

Justin took great care for both of us

Justin took great care for both of us. Back a second time and we were so happy he is still here. Great experience

July 1, 2026
Unprompted review
The Good Feet Store - Polaris logo

Reply from The Good Feet Store - Polaris

Hi Susan, Big thanks for highlighting Justin's service. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

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