While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the service experience positive and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth, easy-to-understand user experience. Reviewers frequently mention that the process is fast and straightforward, with staff readily available to answer questions and provide clear explanations. However, some customers also noted a frustrating experience, citing disorganization and a lack of transparency where initial promises did not align with the actual process after paperwork was signed. These individuals also reported poor communication and difficulty in receiving clear or timely answers to their inquiries.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents for their helpfulness and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

User experience

Clients share positive opinions on user experience, consistently describing it as fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rodrigo was excellent to work with. He had a sense of urgency and got the information that he needed to accomplish what the goal was quickly and efficiently. His communication is excellent. And he wa... See more

Company replied

Rated 5 out of 5 stars

Tom Dool has helped me secure funding multiple times. He is extremely patient and helpful. His response time is fantastic! From the time I contact Tom until I receive funding is very fast and hassle... See more

Rated 5 out of 5 stars

Because of Tom Dool I have become a repeat client. He has helped me to grow my business more than once. He is kind, thoughtful, and very knowledgeable. My process has always been fast and easy. The ef... See more

Rated 5 out of 5 stars

My experience with Rodrigo at Good Funding was nothing but positive. From day one, he made the whole process feel simple and easy to understand. Any time I had a question, he’d get back to me right aw... See more


Company details

  1. Financial Institution

Written by the company

Good Funding provides working capital to America's small businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have dealt with Tom Dool a couple of…

Have dealt with Tom Dool a couple of times and he has made this process so simple. Sometimes it can get scary for a new business owner to figure these things out, but Tom D. Made it the easiest process I've been through to date.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience

I've worked with Tom over the years when situations arise and I need funding quick. He has always been great to work with and his team moves fast. He takes time to know the person and the business which is important. Always a great experience

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Tom Dool is Great

Tom Dool is Great! Most definitely my favorite go to person. Tom expertise and precise execution is seemless!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Working with Rodrigo was honestly a…

My experience with Rodrigo at Good Funding was nothing but positive. From day one, he made the whole process feel simple and easy to understand. Any time I had a question, he’d get back to me right away, which gave me a lot of peace of mind. Rodrigo has a very professional way of handling things, but at the same time he’s approachable and genuinely cares about helping. Good Funding as a company also proved to be reliable and supportive throughout. I left the process feeling confident and grateful, and I wouldn’t hesitate to recommend both Rodrigo and Good Funding to anyone looking for real support when it comes to financing 😁👍🏻

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

The experience was very good

The experience was very good. Brock did a very good job explaining... I can't say there is something your organization can do better because things went well. Thank you again for the opportunity.

August 28, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Cedric,

Thank you so much for sharing your feedback. We’re thrilled to hear that you had such a positive experience and that Brock was able to make things clear and helpful for you. I’ll be sure to pass along your kind words to him—it means a lot.

We’re grateful for the opportunity to work with you and are so glad that everything went smoothly. Please don’t hesitate to reach out if there’s ever anything we can do for you in the future.

- Good Funding Team

Rated 5 out of 5 stars

Ashley was absolutely amazing and…

Ashley was absolutely amazing and brilliant from start to finish. She answered every question and finished the loan quick. I am very impressed and grateful. Thank you

August 27, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Carlton,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Ashley was able to support you so thoroughly and make the loan process smooth and efficient. Your kind words about her brilliance and dedication mean a lot, and we’ll be sure to share your feedback with her.

We’re grateful for your trust in us and look forward to continuing to serve you whenever you need us.

- Good Funding Team

Rated 5 out of 5 stars

Rodrigo was awesome

Rodrigo was awesome.
First LOC that was offered to our company.

August 25, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for sharing your feedback! We’re so glad to hear that Rodrigo was awesome and that your experience with your first line of credit went well. It’s always exciting to help a company take that next step, and we’re grateful for the chance to be part of your journey.

We look forward to supporting you as your business continues to grow.

- Good Funding Team

Rated 5 out of 5 stars

Great experience and would highly…

Great experience and would highly recommend!! Excellent service

August 22, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Don,

Thank you so much! We’re so glad you had a great experience and truly appreciate your recommendation. Excited to be here for you anytime you need us!

- Good Funding Team

Rated 1 out of 5 stars

Find another lender

Anyone that is thinking about using good funding for lending stay away from them they’re worse than a lone shark . I regret that I did any business any funding from them. I’m trying to pay them off and get early buyout discount ask them to send me wire instruction. They want to give me the runaround and hold me up. This is just another tactic of theirs. now they saying that they don’t know what account the wire is coming from so I won’t get the early buyout discount. Anybody knows that a bank have a wire number and it comes from out of account number, but this is just another tactic of their Idiocracy. just stay away there is plenty of other reputable places do your research.

August 18, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Ryan,

We’re truly sorry to hear about your experience and the frustration you’ve felt. At Good Funding, we take feedback like this very seriously because our priority is to build trust and provide clear, reliable financial solutions to every customer we work with.

With regard to the early buyout process and wire instructions, these procedures are not meant to create obstacles, but rather to ensure accuracy, security, and compliance when handling financial transactions. We understand how, from your perspective, this may have felt like unnecessary delays, and we regret that the process left you feeling unsupported.

While your experience was not what we aim to deliver, please know that we are committed to continuously improving our communication and processes so customers have a smoother and more transparent experience moving forward.

We sincerely appreciate you taking the time to share your feedback—it helps us identify where we can do better and uphold the level of service that our customers deserve.

—The Good Funding Team

Rated 5 out of 5 stars

Quick

Quick, easy, and straightforward.

August 7, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you ET! We are excited to be your business partner.

- Good Funding Team

Rated 5 out of 5 stars

It was a quick and easy transaction…

It was a quick and easy transaction with responses almost right away. Rodrigo was very helpful and certainly puts the clients needs first.

August 7, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for your wonderful feedback! We’re so glad to hear the process was quick and easy, and that Rodrigo was able to make the experience smooth while putting your needs first. We’ll be sure to share your kind words with him.

We appreciate the opportunity to work with you and look forward to helping again in the future!

- Good Funding Team

Rated 5 out of 5 stars

Rodrigo was excellent to work with

Rodrigo was excellent to work with. He had a sense of urgency and got the information that he needed to accomplish what the goal was quickly and efficiently. His communication is excellent. And he was available when needed.
He was transparent in the process and offered solutions that were modified to what we need and aligned with what he could offer. Rodrigo did very well at executing our business financing needs. Excellent job Rodrigo.

August 7, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Jimmy,

Thank you for sharing such thoughtful feedback. We’re thrilled to hear that Rodrigo provided you with clear communication, urgency, and solutions tailored to your needs. It’s wonderful to know he made the process smooth, transparent, and effective in meeting your business financing goals.

We’ll be sure to share your kind words with Rodrigo—he’ll be so glad to hear them. We truly appreciate your trust in us and look forward to supporting you again whenever you need us.

- Good Funding Team

Rated 5 out of 5 stars

Tom Dool is a real asset to Good…

Tom Dool is a real asset to Good Funding. Because of him I have chosen to remain with Good Funding.

July 31, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you so much for sharing this feedback. We couldn’t agree more—Tom is truly an asset to our team, and we’re delighted to hear the positive impact he’s had on your experience. Knowing that his support is the reason you’ve chosen to continue with Good Funding means the world to us.

- Good Funding Team

Rated 5 out of 5 stars

Great Service!

We had the pleasure of working with Ashley. She was very personable and stayed connected, and assisted us throughout the entire funding process. Thank you!

July 30, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for your kind words! We’re so glad to hear that working with Ashley was such a positive experience and that she kept you supported throughout the entire funding process. We’ll be sure to share your feedback with her—she’ll be delighted to know her efforts made such a difference.

We truly appreciate the opportunity to work with you and look forward to supporting you again in the future!

- Good Funding Team

Rated 5 out of 5 stars

Excellent 100%

Hello, my name is Cesar Hernandez. My experience with Good Funding was excellent service. The process was very fast regarding my business loan approval. The best part was that I completed the entire process in Spanish. Rodrigo was an excellent help. I recommend them 100%.

July 14, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Cesar,

Thank you so much for sharing your experience. It’s wonderful to hear that the process was fast and smooth, and that Rodrigo was able to assist you in Spanish throughout the loan approval. Your recommendation means a great deal to us, and we’re grateful for the opportunity to support you and your business.

- Good Funding Team

Rated 5 out of 5 stars

Above and Beyond

An outstanding show of respect and diligent hard work to help my small business move in a great new direction. Thanks to Rodrigo and his team to get the end result we needed.

July 11, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you so much for your thoughtful feedback. We’re glad to hear Rodrigo and the team were able to provide the respect, dedication, and hard work your business deserves, and that the results are helping you move in a great new direction.

We truly appreciate your trust in us and look forward to supporting your business as it continues to grow.

- Good Funding Team

Rated 5 out of 5 stars

Quick & Easyb

Rodrigo made this process simple and stress free

July 9, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for your feedback! We’re glad Rodrigo made the process simple and stress-free for you.

- Good Funding Team

Rated 5 out of 5 stars

Tom Dool always has my back to help my…

Tom Dool always has my back to help my business to get the funds we need fast!

July 7, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Aaron,

Thank you for sharing your experience! We’re so glad to hear Tom has been there to support your business and help secure the funding you need quickly. We’ll be sure to pass along your kind words to him.

- Good Funding Team

Rated 5 out of 5 stars

Very pleasant to work with

Very pleasant to work with. Tim Rodriguez was a big help

June 13, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Omar,

Thank you for your feedback! We’re glad to hear Tim was such a big help and that your experience was pleasant. We’ll be sure to share your kind words with him.

- Good Funding Team

Rated 5 out of 5 stars

Very smooth and fast

Very smooth and fast. Great service and rapid response.

June 17, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Hi Nikki,

Thank you for your kind words! We’re happy to know the process was smooth and fast, and that you enjoyed the great service and quick responses.

- Good Funding Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look