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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the service experience positive and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth, easy-to-understand user experience. Reviewers frequently mention that the process is fast and straightforward, with staff readily available to answer questions and provide clear explanations. However, some customers also noted a frustrating experience, citing disorganization and a lack of transparency where initial promises did not align with the actual process after paperwork was signed. These individuals also reported poor communication and difficulty in receiving clear or timely answers to their inquiries.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents for their helpfulness and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

User experience

Clients share positive opinions on user experience, consistently describing it as fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rodrigo was excellent to work with. He had a sense of urgency and got the information that he needed to accomplish what the goal was quickly and efficiently. His communication is excellent. And he wa... See more

Company replied

Rated 5 out of 5 stars

Tom Dool has helped me secure funding multiple times. He is extremely patient and helpful. His response time is fantastic! From the time I contact Tom until I receive funding is very fast and hassle... See more

Rated 5 out of 5 stars

Because of Tom Dool I have become a repeat client. He has helped me to grow my business more than once. He is kind, thoughtful, and very knowledgeable. My process has always been fast and easy. The ef... See more

Rated 5 out of 5 stars

My experience with Rodrigo at Good Funding was nothing but positive. From day one, he made the whole process feel simple and easy to understand. Any time I had a question, he’d get back to me right aw... See more


Company details

  1. Financial Institution

Written by the company

Good Funding provides working capital to America's small businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Sales person hounded me at 8:25 in the…

Sales person hounded me at 8:25 in the morning with 4 calls in a row and text messages. When I told him I was not available he then insulted me and told me that my application was declined due to suspicious activity even though I hadn't yet filled out an application.

May 20, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

We're truly sorry to hear about your experience and take your concerns very seriously. Our team attempted to reach out to better understand what happened and resolve the issue, but we have not been able to connect. Please know that this is not reflective of the service standards we hold ourselves to. If you're open to it, we’d appreciate the opportunity to speak with you directly and make things right.

Rated 5 out of 5 stars

Working with Dayne at Goodfunding has…

Working with Dayne at Goodfunding has been nothing but positive over the past 6 months. Always quick to respond and truly takes the time to understand my needs when it comes to business financing. I will continue to work with Goodfunding as a result of the excellent service and I recommend Dayne to any and all!

May 15, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you so much for the kind words, Thatch! We’re thrilled to hear that your experience with Dayne and the Good Funding team has been so positive over the past 6 months. Dayne is committed to truly understanding each client’s unique needs, and it means a lot to know that came through. We appreciate your trust and continued partnership — we’re always here to support your growth!

Rated 5 out of 5 stars

Excellent Funding Experience

I could not be more pleased with my experience getting funded for my business from Jeff Anderson and his company. The entire process was so easy and he literally had me funded within 24 hours! I would highly recommend Jeff Anderson and the folks at Good Funding and Headway Capital!

May 14, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you so much for the amazing feedback, Donald! We’re thrilled to hear that Jeff made the funding process smooth and efficient for you. Getting you the support you need quickly is always our goal, and we're glad we could deliver. We truly appreciate your recommendation and look forward to continuing to support your business success!

Rated 5 out of 5 stars

Tim and Alex were great!!Very nice!Help…

Tim and Alex were great!!Very nice!Help me with items I had to send over.Got everything done in one day!

May 13, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you so much for the kind words! We're glad to hear Tim and Alex made the process smooth and easy for you. Getting everything done in one day is what we aim for — we’re always here to help however we can. We appreciate you choosing Good Funding!

Rated 5 out of 5 stars

Rodrigo made a great effort to explain…

Rodrigo made a great effort to explain the process, he stayed with me from the beginning to the end of my loan. He followup with me all the way and make sure the experience wasn't difficult for me. Thank you Sonia Blanco

May 9, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you so much, Sonia! We're so glad to hear that Rodrigo provided such dedicated support throughout your funding process. We pride ourselves on making things clear and stress-free, and it’s great to know Rodrigo delivered that experience. We truly appreciate your trust and kind words!

Rated 5 out of 5 stars

Awesome working with Good Funding!

Working with Broc and the Good Funding team was streamlined. They made it easy on me and customer service was quick. I would work with these guys again in the future, no doubt.

May 7, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you, Dan! We’re so glad to hear that working with Broc and the Good Funding team was a smooth experience for you. Making the process easy and efficient is always our goal, and we’re thrilled we could deliver. We appreciate your trust and look forward to working with you again in the future!

Rated 5 out of 5 stars

Hello loved the ease of working with…

Hello loved the ease of working with Good Funding Jeff was wonderful to communicate with very responsive. I think he is a great asset for the company.

April 23, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you so much, Darnell! We’re happy to hear that working with Jeff was such a positive experience. His responsiveness and commitment to great service truly make him a valuable part of the team. We appreciate your feedback and look forward to supporting you again in the future!

Rated 5 out of 5 stars

Very organized

Very organized, respectful and straightforward 👍

April 23, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you Mohammed! Happy to be supporting your business.

Rated 5 out of 5 stars

Working with Broc Berman at Good…

Working with Broc Berman at Good Funding was an excellent experience from start to finish. The process was simple, straightforward, and stress-free. Broc took the time to truly understand my business and tailored a solution that fit my needs perfectly. He was knowledgeable, responsive, and made sure I felt taken care of every step of the way. I highly recommend Broc and the Good Funding team to any business owner looking for reliable financial support.

March 21, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

What a stellar review Angela - thank you so much. We are so proud of Broc and our whole team for the work they do to meet our customers' needs.

Rated 5 out of 5 stars

Joel with Good Funding was amazing

Joel with Good Funding was amazing! He took his time in making sure that I completely understood every step of the process. This was the easiest and most enjoyable loan experience I've ever had. 10 stars!

March 10, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

Wow what a great review Elissa! Thank you so much for choosing Good Funding. We are thrilled you had such a wonderful experience.

Rated 5 out of 5 stars

As a small business owner

As a small business owner, I am so glad I found Good Funding. I can take a small loan that's doable and invest into my business and make more money! Pay off the loan and repeat! This is a much needed when you are a small business growing and needing a push on growth. I look forward to using Good Funding for my business growth! Jeff was very helpful, always available, kind and anytime I had a question he took minutes to get back to me, he is a great asset to this company. I appreciate the great help and great customer service! Thanks, Good Funding!

March 11, 2025
Unprompted review
Good Funding logo

Reply from Good Funding

We are so proud to be a part of your business's growth and success Linda! Thank you for choosing Good Funding and thank you for your kind review.

Rated 5 out of 5 stars

This was my second round of funding. Better terms.

My rep was in contact throughout my first round of funding. He continually kept me up to date on my progress and optional funding programs available after establishing a great payment history. This second loan had more favorable terms that met my startup company ideally.

April 23, 2024
Unprompted review
Good Funding logo

Reply from Good Funding

Thanks for choosing us again Douglas. Our goal is to maintain long-lasting relationships with our customers. We love watching your business succeed!

Rated 5 out of 5 stars

Personal Service!

It felt like personal service was a priority 😊

February 20, 2024
Unprompted review
Good Funding logo

Reply from Good Funding

It sure is! Thank you for your business Kevin.

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