Good MDs Reviews 994

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being incredibly easy, convenient, and efficient, often highlighting the seamless user experience. Many people appreciate the quick response times, with prescriptions often being sent to the pharmacy within an hour, which is particularly helpful for urgent needs. Reviewers also value the clear communication throughout the process and the compassionate approach of the doctors, making them feel heard and understood. However, some customers also noted issues with customer service, reporting difficulties in reaching support and receiving unhelpful or unorganized responses. A few other people also felt that the pricing was not always competitive compared to other services, and some experienced problems with prescriptions not being sent correctly.

What people talk about most

Service

Customers had positive experiences with service, finding it convenient, fast, and responsive. Many reviewers... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing extreme... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the very... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the service quick, simple, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the online service as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know a lot of people check out reviews before committing. Let me tell you guys and gals that GOODMD is totally legit!!! I had a amazing experience. It's just like advertise and was so easy and conve... See more

Rated 5 out of 5 stars

I was skeptical about this service and/or site being legit but after my experience will definitely plan to use them again. I have insurance but couldn’t get in to see or even speak with my doctor for... See more

Rated 5 out of 5 stars

It is very nice to not have to go to urgent care to get Prescription medications. The only meds usually given at urgent care are usually ones that you rec ommend to them anyway, unle... See more

Rated 5 out of 5 stars

They have very thorough questionnaires and the Doctors call if they need more information or to talk to you. They are so quick and efficient. When you can now take home tests for Covid and Flu especia... See more


Company details

  1. Medical Center
  2. Doctor
  3. Online Prescription Medication Vendor
  4. Reproductive Health Clinic
  5. STD Testing Service

Written by the company

Good MDs uses technology to bridge the gap between the internet and an in-person doctor visit for most medical issues. Our platform is designed to make quality healthcare accessible and convenient for patients.


Contact info

4.1

Great

TrustScore 4 out of 5

994 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

NOT fast or 24/7, waiting multiple days now

Website advertises 24/7 processing and claims to have a quick turnaround. I’m going on 3 1/2 days with zero communication from them after I paid for a consultation and prescription (outside of the receipt they sent me). I tried contacting support multiple times, no answer in live chat and the phone lines hung up on me without giving me the option to leave a message or request a callback. Now I’m just trying to get a refund

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

I was very ill with respiratory…

I was very ill with respiratory problems . I'm disabled so it's hard for me to leave my home to get to a doctor and my wife works so much i never see her . Good MDs made the process super easy, fast and affordable . I was close to going to an emergency room and they got me fixed right up .

March 29, 2025
Rated 2 out of 5 stars

Do not use GoodMds for emergency prescriptions

I have a horrible tooth infection that needed immediate antibiotics. GoodMds was great for that, however the prescription given was wrong which has caused me a world of pain for days on end and I don’t know if I’ll even survive as the infection has spread. I was prescribed 500mg amox-clav to be taken twice a day, but for what I’m suffering from it should have been THREE times a day according to the dentists I have spoken to since. How the doctors there bungled this is beyond me but now the bacteria has spread and is likely resistant. I will need to start a new antibiotic but it will take days for the new one to begin responding, swelling has spread to my throat. I went to the emergency room but wait time was 6 hours, I waited but because my abscess isn’t the size of a grapefruit they didn’t recognize the dire situation and said to give the antibiotics a chance. Three days later with not a single dose missed and it’s only gotten worse and worse

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

They scammed me

They scammed me. They charged me 79.99 instead of 39.99 . They also said they would treat an std and they did not provide the treatment. I am going to my bank to fight them. Please don't give them your card. They will steal your money and not provide care.

March 8, 2025
Unprompted review
Rated 2 out of 5 stars

You get what you pay for

I had been using another company but chose to go with good meds instead due to the lower price. This should’ve been my big red flag, because this definitely fits the saying of you get what you pay for. Not only did the medication arrive warm with a thawed out, warm, ice pack, but when I finished with my old medication and opened up the vials from good meds, I quickly realized they had shorted me on the medication And I know there’s a good chance they’re going to respond to this and say “well you got the three month deal with lower doses”, but there isn’t even enough for those low doses. What they sent me is supposed to last three months. This will maybe get me through a month and a half. I saved hard to be able to do this for myself and unfortunately, I got what I paid for. Do better good meds.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

LIFE SAVER

Had a asthma attack after getting a cold and my inhaler was empty. My doctor prescribed me an inhaler but I was waiting on my blood work results. So I was desperate. Looked up online prescription websites on Google and GoodMDs showed up. I was honestly 50/50 I was simply gonna get scammed out of my money but I was desperate at this point. Long story short I opened Google at 6:00pm and had my inhaler in my hand by 7:45pm(15 minutes before pharmacy closed) . This website was a life saver. I can't thank them enough and fully recomend it. I don't know how they do it but this isn't a "too good to be true" website they are the real deal. I paid $40 for my consultation and paid for the medication separately at the pharmacy. The money you pay on GoodMD is NOT for your medication it's for the consultation.

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

Six hours and still waiting

I needed a prescription for strep throat. I went online filled out the request and they took my money at 12:56 PM in the email they sent. It said it will be available in 30 minutes. After waiting an hour I called and they told me it would be two hours from 1256 before I could go to the pharmacy and pick it up. Now it is five hours later and I’ve called four times and I was told there’s nothing I can do. I just have to wait. I noticed however on the receipt they posted the time for 6:56 PM , Which is six hours after the actual transaction. I am frustrated and confused and have wasted a whole day sitting in a pharmacy parking lot on what was promised to be a 30 minute turnaround.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good MDs indeed.

What made the experience great was the easy process and variety of medicines the customer could choose from. Also there was a option to let Good MDs choose for you. Furthermore the communication of progress in getting the prescription to the target Pharmacy was good. Thank you

December 21, 2024
Rated 1 out of 5 stars

Just get the medicine from the real doctors

They have bots making fake reviews i ordered medication for my boyfriend who does not have insurance and it was cheaper to purchase through them then what urgent care was trying to charge us. They emailed me and told me they could locate my pharmacy and to send another which i did as soon as i saw the first they sent. After sending that no confirmation that they received, Their phone number is not legit , and the customer service chat on the website tells you the same thing over and over again. It’s impossible to get in touch with anyone.

December 31, 2024
Unprompted review

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