Good MDs Reviews 994

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being incredibly easy, convenient, and efficient, often highlighting the seamless user experience. Many people appreciate the quick response times, with prescriptions often being sent to the pharmacy within an hour, which is particularly helpful for urgent needs. Reviewers also value the clear communication throughout the process and the compassionate approach of the doctors, making them feel heard and understood. However, some customers also noted issues with customer service, reporting difficulties in reaching support and receiving unhelpful or unorganized responses. A few other people also felt that the pricing was not always competitive compared to other services, and some experienced problems with prescriptions not being sent correctly.

What people talk about most

Service

Customers had positive experiences with service, finding it convenient, fast, and responsive. Many reviewers... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing extreme... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the very... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the service quick, simple, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the online service as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know a lot of people check out reviews before committing. Let me tell you guys and gals that GOODMD is totally legit!!! I had a amazing experience. It's just like advertise and was so easy and conve... See more

Rated 5 out of 5 stars

I was skeptical about this service and/or site being legit but after my experience will definitely plan to use them again. I have insurance but couldn’t get in to see or even speak with my doctor for... See more

Rated 5 out of 5 stars

It is very nice to not have to go to urgent care to get Prescription medications. The only meds usually given at urgent care are usually ones that you rec ommend to them anyway, unle... See more

Rated 5 out of 5 stars

They have very thorough questionnaires and the Doctors call if they need more information or to talk to you. They are so quick and efficient. When you can now take home tests for Covid and Flu especia... See more


Company details

  1. Medical Center
  2. Doctor
  3. Online Prescription Medication Vendor
  4. Reproductive Health Clinic
  5. STD Testing Service

Written by the company

Good MDs uses technology to bridge the gap between the internet and an in-person doctor visit for most medical issues. Our platform is designed to make quality healthcare accessible and convenient for patients.


Contact info

4.1

Great

TrustScore 4 out of 5

994 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

I requested treatment for a sinus…

I requested treatment for a sinus infection. I asked for antibiotic and also called their phone number to confirm antibiotic and steroid would be written. Didn't hear back for 7 hours. I was told the antibiotic would RX would be sent to my requested pharmacy but I would have e to pay them again for a steroid prescription.
They are charging the consultation fee per prescription. DO NOT USE THIS SERVICE.
Yes, I'm reporting them.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Better than my local ER.

My local ER took over two and a half hours and I still hadn’t been seen. I looked online for medicine, antibiotics and Motrin for an abcessed tooth. GoodMDs was able to help me get meds in less than 2hous total: filling out the forms to picking up my meds at a local pharmacy. You guys are totally awesome in my book. Keep up the great work!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and easy antibiotic prescription

Got me antibiotics I couldn't otherwise get due to no insurance or ID, and had them ready for pickup within a couple hours of me filling out the form. Really important because this was an emergency case of tooth infection that progressed overnight to severe swelling and I couldn't have dealt with it otherwise.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT experience

I've been dealing with an infected/impacted wisdom tooth now for about 2 weeks. Currently I cannot afford to go to the oral surgeon for it to be removed (even with insurance it's still sooooo expensive). I found Good MDs when browsing for potential home remedies and about 45 minutes after paying and filling out the questionnaire my prescriptions were filled for both amoxicillin and a medicated mouthwash. This was a huge help financially and will hopefully allow me more time to save up after the antibiotics run their course for eventually having my tooth pulled. Would 100% recommend.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

HACKED

A few years ago this site actually worked the entire layout changed the name of the transaction has even changed I assume it’s been hacked! DO NOT USE!

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Customer service very unsatisfactory

I have used their services before and everything seemed to be OK since it was a quick med needed. This time I requested an appointment around noon for my daughter who is sick and only received a doctor note for the day of the request but she needed to stay home the next day as she is pretty sick they would not allow a note for two days only the one day that I paid so I would have to pay twice to get another doctors note for school
Then when I informed them they should let people know before paying in a kind way, I never received a call back or an email back and still have not received the note for the one day she missed. I wish I would’ve known this in advance. I would’ve used the other company called Teladoc or doctors on demand who will give a note for the days needed that you miss work or school
Customer service very unsatisfactory

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

This was very easy to use

This was very easy to use. I had been sick for over a week and needed an antibiotic. I was able to fill everything out to ask for a z pack in less than 15 minutes. I didn’t have to complete a virtual visit, just fill out the form and give my payment. My prescription was ready at my pharmacy in less than an hour.

November 23, 2024
Rated 5 out of 5 stars

I have issues

I have issues with my sinuses. It was very convenient to call in with my symptoms and then get the antibiotics prescription called in to the pharmacy.
Thank you
🙏 Cecilia

November 14, 2024
Rated 5 out of 5 stars

Received meds 34 minutes after submitting form

I have had a cold for over a week, and I had a feeling last night it had developed into a sinus infection. Having had sinus infections before, I was certain by this morning that that’s what it was and I would need antibiotics. That said, it’s a Saturday, so my doctor’s office is closed, so I would have needed to go to an urgent care clinic. Knowing that would mean hours in a waiting room, I decided to give GoodMDs a shot. I filled in the questionnaire and submitted it at exactly 9 am. I received notification from my pharmacy 16 minutes later that my prescription had been received! By 9:34 my prescription was ready for pickup! Amazingly fast service! Well worth the fee to avoid spending hours in a waiting room, feeling miserable and potentially exposing yourself to other viruses, especially if you are quite certain what the issue is and what type of medication you need to treat it. 12 hours later and I can already feel an improvement from my first dose. I’m glad I tried GoodMDs and would definitely use the service again.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Good MDs trusted and reliable practitioners and physicians

This is the next best thing to going into a physicians office and renewing a prescription or getting a diagnosis I have dermatitis and I've used Good MDs for my dermatitis medication.Good MDs contacts my pharmacy and sends them my prescription they've always responded to my request within an hour or less I love it ...Thank You. Good MDs for being a trusted and reliable company ❤️

October 30, 2024

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