The Good Vitamin Company Reviews 1,859

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

I bought some tablets from this company a few years ago. I don't think they were very effective and so I didn't buy any more. However, the company still keeps contacting me by phone, despite me ask... See more

Company replied

Rated 4 out of 5 stars

I have been buying my vitamins and supplements from the Good Vitamin Co for more than 15 years, they have given me excellent service by supplying my order in a few days, rather than weeks. Yes I could... See more

Company replied

Rated 5 out of 5 stars

Service speedy. No comlaints there. My error is assuming they suplied thir own vits...but they're sellers of different brands. Prices are cheaper...that is good. But I didn't like tablet size and b... See more

Company replied

Rated 5 out of 5 stars

Been here many times over many years. Very easy to find advice and/or regular purchases. Products good at good prices and delivery prompt. Not much else I can say other than that I’ll continue to buy... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

The Good Vitamin Company is all about helping you enjoy a good life. So call us now to discuss your health, we have experienced advisors ready to help you. With over 31 years of experience, we were the first UK Company to supply consumers with vitamins and supplements direct from the manufacturers. We are only able to continue providing such an extensive range of high-quality supplements at unbelievably low prices by eliminating the middleman and always manufacturing close to our distribution areas.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Unwanted communications once they have your details.

I bought some tablets from this company a few years ago. I don't think they were very effective and so I didn't buy any more.
However, the company still keeps contacting me by phone, despite me asking them not to do so. I have blocked their number, but they still leave voicemails for me.
Probably best to buy your vitamins elsewhere if you don't want to be relentlessly hassled with unwanted communications.

April 10, 2026
Unprompted review
The Good Vitamin Company logo

Reply from The Good Vitamin Company

We’re very sorry to hear about your experience and understand how frustrating unwanted calls can be.

Please accept our sincere apologies. We take customer preferences seriously, and this is not the experience we want anyone to have. If you could contact our customer service team at 0800 634 9985 or care@goodvitamincompany.co.uk and provide your details, we will make sure your number is removed from all future communications immediately and investigate why this continued after your request.

Thank you for bringing this to our attention.

Rated 4 out of 5 stars

The Good Vitamin Company offers a great…

The Good Vitamin Company offers a great range of products at reasonable prices, and the ordering process is straightforward. Delivery is consistently prompt, and the product quality is top-notch, perfectly fitting my organic-holistic lifestyle. Despite one unfortunate customer service experience, overall, I'm pleased with their efficiency and service.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied customer!

Good range of products at reasonable prices. Easy to order and prompt delivery. Very happy with the service from this company.

December 15, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Greetings Wendy Singh,

We are glad to hear that your order was delivered on time and that they were in perfect condition. We appreciate your valuable feedback as this helps us to keep improving as a company. We strive to provide quality products and excellent service. We look forward to serving you again.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Prompt service and product quality was…

Prompt service and product quality was A1. Will use you again

December 13, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Greetings Ken Willcox,

We are glad to hear that your order was delivered on time and that they were in perfect condition. We strive to provide quality products and excellent service. We look forward to serving you again. We wish you and your family the best of health!!!

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Everything went smoothly with the…

Everything went smoothly with the website and the delivery was efficient. I'm very happy with my product which will help me in my organic-holistic lifestyle.

December 13, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Greetings Mr Rafiel Norris,

We appreciate your valuable feedback about our website as this helps us to keep improving as a company. We strive to provide quality products and excellent service. As a company we always strive to provide the best experience for our customers. We promise to continue to work hard to earn and keep your trust. We look forward to serving you again

Kind Regards,
The Good Vitamin Company


Rated 5 out of 5 stars

Prompt and reliable

They stock what I want and always deliver promptly

December 11, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Jenni Eden,

Thank you for giving us the opportunity to serve you. We are glad to hear that your order was delivered on time and that they were in perfect condition. We promise to continue to work hard to earn and keep your trust.

Best regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Good Company

Easy to use website. Items arrived quickly and were as described.

November 24, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear, Smudge
We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your valuable feedback about our website as this helps us to keep improving as a company. As a company we always strive to provide the
best experience for our customers. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 1 out of 5 stars

Callous and unfeeling agent

Callous and unfeeling agent. I received a call to my mother's landline from an agent asking for my mother who recently passed away. When I informed the agent of my mother's passing and asked that she be removed from the company's contact list, the agent responded with a very loud sigh, which conveyed to me that he was concerned only about the loss of a potential sale and not my bereavement. Only when I expressed my disgust at the agent's callous and unfeeling attitude and said that I would be complaining did he offer any sympathy. I was very upset with the whole experience.

December 15, 2023
Unprompted review
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Ms. McNicholas,
Thank you for sharing your feedback with us. We are sorry that your recent experience with our company did not meet your expectations. We would also like to extend our deepest condolences to you and your family on the passing of your mother. We understand that privacy is important, and we apologize for any intrusion that may have occurred. We have taken note of your late mother's account and removed her information from our database. We hope to have the opportunity to make things right and address any concerns you may have in the future. Please don't hesitate to reach out to us if you need any further assistance.
Best regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Simple to order and delivered…

Simple to order and delivered efficiently on time.

November 22, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Jerry Bowdrey,

We appreciate your valuable feedback about our website as this helps us to keep improving as a company. As a company we always strive to provide the best experience for our customers. We are glad to hear that your order was delivered on time and that they were in perfect condition. We promise to continue to work hard to earn and keep your trust.

Thanks & Regards
The Good Vitamin Company.

Rated 5 out of 5 stars

delivery

prompt delivery

November 16, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Mrs. Sylvia Dodd,

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and reliable

October 30, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Marie
Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. We strive to provide quality products and excellent service. We look forward to serving you again.

Kind Regards,
The Good Vitamin Company team

Rated 4 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Mark BARKER,

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 4 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Norman,

We are glad to hear that your order was delivered on time and that they were in perfect condition. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!

Kind Regards,
The Good Vitamin Company team

Rated 4 out of 5 stars

Good product

Good product, soon received. Recommended.

October 12, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Michael Luckett,

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Any queries are dealt with quickly and it's possible to talk to a real person on the phone - a great plus in my opinion.

October 26, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Libbie

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

An excellent product at a reasonable…

An excellent product at a reasonable price. Sensibly packaged and swiftly dispatched. Many thanks.

October 31, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Mr Marshall Kearney,

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Very good service

Goods ordered arrived within a few days of being ordered. Online purchasing process was strait forward & easy.

October 23, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Mr. T. Field,

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your valuable feedback about our website as this helps us to keep improving as a company. As a company we always strive to provide the
best experience for our customers. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Been using for a few years now

Been using for a few years now, and certainly makes a difference

October 22, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Mr Martin Scales

Thank you for taking the time to review us. We promise we will continue to work hard to earn and keep your trust. We wish you and your family the best of health!!!

Kind Regards,
The Good Vitamin Company team

Rated 5 out of 5 stars

Excellent product

Excellent product. Quick delivery. Used for many years.

October 13, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Sandra Singleton,

We are glad to hear that your order was delivered on time and that they were in perfect condition. Thank you for giving us the opportunity to serve you. We appreciate your business and support. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Always dependable for all your health…

Always dependable for all your health needs. Wide range of products. Easy online ordering and fast dispatch and delivery. A slight improvement would be notification when package is posted.

October 11, 2023
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Alan,
We are delighted to hear that you had a wonderful shopping experience and appreciate your feedback about our line of health supplements. Thank you for letting us know that you found our website easy to use and that you received your parcel promptly. We have taken note of your feedback regarding tracking notifications and will work to improve our services in this regard.
We value your loyalty and support and look forward to serving you again in the future. You can expect the same level of excellent service from us every time.

Best regards,
The Good Vitamin Company

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