The Good Vitamin Company Reviews 

1,859
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I bought some tablets from this company a few years ago. I don't think they were very effective and so I didn't buy any more. However, the company still keeps contacting me by phone, despite me ask... See more

Company replied

Rated 4 out of 5 stars

I have been buying my vitamins and supplements from the Good Vitamin Co for more than 15 years, they have given me excellent service by supplying my order in a few days, rather than weeks. Yes I could... See more

Company replied

Rated 5 out of 5 stars

Service speedy. No comlaints there. My error is assuming they suplied thir own vits...but they're sellers of different brands. Prices are cheaper...that is good. But I didn't like tablet size and b... See more

Company replied

Rated 5 out of 5 stars

Been here many times over many years. Very easy to find advice and/or regular purchases. Products good at good prices and delivery prompt. Not much else I can say other than that I’ll continue to buy... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

The Good Vitamin Company is all about helping you enjoy a good life. So call us now to discuss your health, we have experienced advisors ready to help you. With over 31 years of experience, we were the first UK Company to supply consumers with vitamins and supplements direct from the manufacturers. We are only able to continue providing such an extensive range of high-quality supplements at unbelievably low prices by eliminating the middleman and always manufacturing close to our distribution areas.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(1,859)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Service speedy

Service speedy. No comlaints there.
My error is assuming they suplied thir own vits...but they're sellers of different brands.
Prices are cheaper...that is good. But I didn't like tablet size and bubble pack of Lutein. Won't repeat that particlar order but will check other vits and supplements. Customer service very good.

March 27, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Ms. Wallace,
Thank you for your feedback. We are happy to hear that you are satisfied with the delivery of your parcel, however, we are sorry to hear that you are displeased with the size and packaging of our Lutein tablets. We've taken note of your concern and will continue to work hard to improve and meet your expectations. We would just like to explain that The Good Vitamin Company is not a reseller or independent distributor. With more than 31 years of experience, we were the first UK Company to supply consumers with vitamins and supplements direct from the manufacturers. We are only able to continue providing such an extensive range of high-quality supplements at unbelievably low prices by eliminating the middleman and always manufacturing close to our distribution areas. Your satisfaction is very important to us and if for any reason you are not completely satisfied with your purchase, please contact our Customer Care Department at 0800 634 9985 to speak to one of our customer service agent. We promise we will continue to work hard to earn and keep your trust.
Wishing you the best of health!
The Good Vitamin Company

Rated 5 out of 5 stars

No complaints

No complaints: Excellent service with excellent product.

March 26, 2021
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Reply from The Good Vitamin Company

Dear Dennis,
We are glad to hear that we met your expectations and that you are happy with our service and your purchase The Good Vitamins Company always strives to provide you with excellent service and great quality products. Thank you for giving us the opportunity to serve you. We promise to continue to work hard to earn and keep your trust.
Kind Regards
The Good Vitamin Company

Rated 5 out of 5 stars

Great company to use

Great company to use, lots of choice and a good price

March 24, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Andy,
Thank you for giving us the opportunity to serve you. We are happy to hear that you are satisfied with your our product choices and prices. The Good Vitamins Company always strives to provide you with quality supplements, great prices, excellent service and to get your order shipped promptly. We are glad that we met your expectations. We look forward to doing business with you again.
Kind regards,
The Good Vitamin Company

Rated 5 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Ian,
Thank you for your feedback. We’re delighted to hear that we met your expectations and that you are pleased with your purchase. Thank you for giving us the opportunity to serve you and we look forward to doing business with you again.
Kind Regards
The Good Vitamin Company

Rated 5 out of 5 stars

All good

All good. Super happy

March 15, 2021
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Reply from The Good Vitamin Company

Dear Karolis,
We are glad to hear that we met your expectations and that you are happy with our service and purchase. The Good Vitamin Company always strives to provide you with superior products and excellent service. Thank you for giving us the opportunity to serve you. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

We are happy to hear that you are satisfied with your purchase and delivery of your parcel. The Good Vitamin Company always strives to have excellent service, competitive pricing, and to get your order shipped promptly. We thank you for your feedback and look forward to doing business with you again.
Kind regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Responded quickly to order

Responded quickly to order. Efficient service. Good prices.

March 13, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear William,
We are happy to hear that you are satisfied with our service. As a business that cares about each and every one of our customers, we strive to have excellent service, competitive pricing, and to respond and ship your order shipped promptly. We thank you for your feedback and look forward to doing business with you again!
Kind regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Excellent Service

Excellent Service
Excellent Royal Jelly Products

March 12, 2021
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Reply from The Good Vitamin Company

Dear Mary,
We are delighted to hear that we met your expectations and that you are pleased with our service and your purchase of Royal Jelly. The Good Vitamin Company always strives to provide you with superior products and excellent customer service. Thank you for giving us the opportunity to serve you.
We promise to continue to work hard to earn and keep your trust.
Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Product arrived on time as advertised

Product arrived on time as advertised

March 12, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Eloise,
Thank you for letting us know that your order was received promptly and that you are happy with your purchase. We strive to provide you with excellent service, the best product quality to get your order shipped on time. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
The Good Vitamin Company

Rated 4 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Gary,
We are pleased to hear that your order was received promptly and that you are happy with your purchase. We strive to provide you with excellent service, the best product quality to get your order shipped on time. We thank you for your feedback and look forward to doing business with you again.
Kind Regards,
The Good Vitamin Company

Rated 3 out of 5 stars

Good products and delivery but too…

Good products and delivery but too often out of stock. Not a wide enough range of vitamins. Don’t like the change to cardboard packaging.

March 10, 2021
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Reply from The Good Vitamin Company

Dear Sandra,
Thank you for your feedback. We are happy to hear that you are pleased with our products and the delivery time of your parcel. While we make every effort to keep our inventory up to date sometimes backorders are inevitable. Suppliers continue to struggle with deliveries due to increased order volume and the impact of COVID-19. Thank you for letting us that you would like us to expand our supplement line and, we are sorry to hear that you do not like our new packaging, we will take your feedback into consideration. We promise to continue to work hard to earn and keep your trust.
Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Mr. Edwards,
We are happy to hear that you are satisfied with your purchase and delivery of your parcel. The Good Vitamin Company always strives to have excellent service, competitive pricing, and to get your order shipped promptly. We thank you for your feedback and look forward to doing business with you again.
Kind regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Easy to order online and delivered the…

Easy to order online and delivered the order promptly

March 3, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Marie,
We are happy to hear the website was user friendly and that your order was delivered promptly. We strive to provide you with excellent service, the best product quality to get your order shipped on time. We thank you for your feedback and look forward to doing business with you again.
Kind regards,
The Good Vitamin Company

Rated 1 out of 5 stars

Untrustworthy

Never received vitamins I ordered.

March 2, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Peter,
We regret to hear that your order was not received and we understand how frustrating this must be. Please be assured that you can trust our company 100% and we would like to have the opportunity to address your concern by replacing your order or processing a refund.
We've tracked the package and it shows delivered on February 4th, perhaps it was delivered to the wrong address.
Royal Mail Tracking Number: PZ220400507GB Delivered: 4-Feb-21
Please let us know which one do you prefer by contacting our customer care department by phone or email at care@goodvitamincompany.co.uk or 0800 634 998. Your satisfaction is essential to us, and we hope that you give us a chance to address your concerns. We promise to continue to work hard to earn and keep your trust and look forward to hearing from you soon.
Kind Regards
The Good Vitamin Company


Rated 4 out of 5 stars

Good price & excellent delivery service…

Good price & excellent delivery service will shop again in the future.

February 28, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Brian,
We are happy to hear that you are pleased with our service . The Good Vitamin Company always strives to provide you with great prices, excellent service and to get your order shipped promptly. We are glad that we met your expectations. We look forward to doing business with you again.
Kind regards,
The Good Vitamin Company

Rated 5 out of 5 stars

product as described and delivered…

product as described and delivered quickly

February 28, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Graham,
We are happy to hear that your order was received promptly and that the product description was clear and easy. We do our best to provide our customers with important product descriptions about the benefits and key ingredients of the product. We thank you for your feedback and look forward to doing business with you again.
Kind Regards
The Good Vitamin Company

Rated 5 out of 5 stars

good all round

very quick, good price, very nice packaging

February 24, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Dear Bradley,
Thank you for your order and for giving us the opportunity to serve you. We are delighted to hear that you are happy all around with our services. Our commitment to supplying you with supplements that are superior and packaging companies that operate in accordance with GMP (Good Manufacturing Practice) guidelines is our priority. We appreciate your feedback and promise to continue to work hard to earn and keep your trust.
Kind regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Excellent service

The supplements I wanted were competitively priced and swiftly despatched. I would definitely order from this company again.

February 23, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Hello Jinny,
We are delighted to hear that you found our website and were able to find your favorite supplements. The Good Vitamins Company always strives to provide you with great prices, excellent service and to get your order shipped promptly. We are glad that we met your expectations. Thank you for giving us the opportunity to serve you.
We promise to continue to work hard to earn and keep your trust.
Kind Regards
The Good Vitamin Company

Rated 4 out of 5 stars

One of the few places to sell large…

One of the few places to sell large dose Gulcosimine. NHS trial uses the 1500mg ones

Less expensive than supermarkets

February 22, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Thank you for your feedback. We are happy to hear that you were able to find our Glucosamine 1500mg tablets and that you are pleased with your purchase. We are able to continue providing such an extensive range of high-quality supplements at unbelievably low prices by eliminating the middleman and always manufacturing close to our distribution areas. Thank you for giving us the opportunity to serve you. We promise to continue to work hard to earn and keep your trust.

Kind Regards,
The Good Vitamin Company

Rated 5 out of 5 stars

Easy to swallow

These capsules are easy to swallow and seem to help with the joint pains.

February 20, 2021
The Good Vitamin Company logo

Reply from The Good Vitamin Company

Thank you for your feedback. We are glad to hear of your results using our Glucosamine joint health supplement and that the tablets are easy to swallow. Glucosamine is a natural substance produced in the body and is an important constituent of connective tissues, such as joints and cartilage. We appreciate your support and the confidence you have placed in us. We promise to continue to work hard to earn and keep your trust.
Kind regards,
The Good Vitamin Company

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