After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. The... See more
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Clothing and Accessories Store. Unisex clothing Up and coming brand 'Goose & Gander'
Unit 1, BS37 6JL, Chipping Sodbury , United Kingdom
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Replied to 92% of negative reviews
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Always love G&G products. They are well made, comfortable and super cute. Will be buying again.

Reply from Goose & Gander Ltd
Great clothing and very quick delivery. Love my new high quality clothing

Reply from Goose & Gander Ltd
I ordered the wrong size at first. It was so easy to return the hoodie and order a bigger size. The new hoodie arrived with a free tote bag, and is perfect! Love the colour and fit.

Reply from Goose & Gander Ltd
Great service- very quickly delivered and packaged well.

Reply from Goose & Gander Ltd
Not my kind of shop, but I bought t- shirt for my granddaughter. Perfect thank you.

Reply from Goose & Gander Ltd
Love the quality and feel of the tshirt and sweater. Easy to wear pack well in suitcase bright colours

Reply from Goose & Gander Ltd
Love my purchase, excellent delivery. Such cute designs - recommended!

Reply from Goose & Gander Ltd

Reply from Goose & Gander Ltd

Reply from Goose & Gander Ltd
Fab product arrived earlier than expected and for my daughter's birthday, she loves it.

Reply from Goose & Gander Ltd
I've only recently discovered Goose & Gander but I am the proud owner of 3 of their jumpers/sweatshirts and a beanie.
Would 100% recommend.

Reply from Goose & Gander Ltd
Goose and Gander clothing is the best there is. It washes well it comes at an affordable price and lasts ages. I have just about every new style of hoodie they’ve produced as I just love them. Thank you Gg.

Reply from Goose & Gander Ltd
Purchased several items from Goose & Gander for my grand-daughter at Christmas and again for her birthday and she loved all her clothes. So glad to find such a great selection of great quality leisure wear at reasonable prices! Thank you Goose &Gander, we'll be back!

Reply from Goose & Gander Ltd
Love the hoodies and ordering and delivery is so good 👍

Reply from Goose & Gander Ltd
Excellent service and quick delivery
Love all the sweatshirts so have bought several of them - they fit really nice - I buy L - XL so they are oversized

Reply from Goose & Gander Ltd

Reply from Goose & Gander Ltd

Reply from Goose & Gander Ltd
Your online service is second to non.
Easy to use. I was blown away by how quick it was dispatched and arrived. A top notch service. Keep up the good work.
I am pretty sure this won't be my only purchase.

Reply from Goose & Gander Ltd
Very disappointing and frustrating experience – not recommended for international customers
Goose & Gander was not transparent at all about their return costs. On their website, it clearly states that return costs are £2.80 and will be deducted from your refund. However, after registering my return, this turned out not to be true. After several emails, they finally explained that this policy does not apply to international orders — something that is nowhere clearly communicated on their website. The actual return costs would have been extremely high.
After further email correspondence, they offered (only after my own initiative) a £25 gift card. However, this gift card could not be used for my original order. To use it, I had to place a new order and pay delivery costs again. Reluctantly, I placed another order.
I eventually received my refund for the first order, but due to currency exchange differences, I still had to pay €14.60 extra. Again, there is no mention on their website that the buyer is responsible for exchange rate differences. According to consumer laws, the buyer is not responsible unless this is clearly stated in advance, which was not the case here. Despite contacting them again, they refused to cooperate or offer any form of solution.
If you live outside the United Kingdom – do NOT order here. I strongly discourage shopping at Goose & Gander. This was an extremely unpleasant and frustrating experience.

Reply from Goose & Gander Ltd
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