After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. The... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
ABSOLUTELY LOVE LOVE LOVE! 😍 Such amazing quality and the sizing is spot on! Especially for the hoodies! Im an xl and went that bit bigger, because i like clothes baggy, and its perfect! Gorge... See more
Company replied
Ordered a hoodie as a Christmas present just after midnight on 22 Dec 25. Website stated that deadline for guaranteed Christmas delivery had been passed. G&G pulled out the stops even though I didn't... See more
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Bought a burgundy unisex quarter zip for my daughter for Christmas but her mother in law bought her the same one. Had to return it and order another style but no issues at all. Good quality clothes a... See more
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Company details
Written by the company
Clothing and Accessories Store. Unisex clothing Up and coming brand 'Goose & Gander'
Contact info
Unit 1, BS37 6JL, Chipping Sodbury , United Kingdom
- info@gooseandganderltd.com
- gooseandganderltd.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Quality of the jumpers wasn’t good at…
Quality of the jumpers wasn’t good at all. Thin material. Sizing is off. And packaging was terrible in this weather and my jumper inside the packaging was soaked.
January 31, 2026
Reply from Goose & Gander Ltd
Hi Lindsey,
Thank you for taking the time to share some feedback. We are so sorry to hear you are disappointed with the quality and the condition your parcel arrived in. Please reach out to us at info@gooseandganderltd.com the team would be more than happy to assist
It was a gift for my daughter
It was a gift for my daughter, I ordered easily, it was delivered very quickly
January 30, 2026
Reply from Goose & Gander Ltd
Hi Madalina, Thank you for your recent order and taking the time to share some feedback. We hope your daughter loves her gift!
Products are great quality and I liked…
Products are great quality and I liked the free bag with my beanie was a nice touch
The whole family are huge fans
January 29, 2026
Reply from Goose & Gander Ltd
Hi Virginia,
Thank you for your recent order and taking the time to share some feedback. We are so pleased to hear you liked your free gift and hope you love your beanie!
Very nice sweatshirt
Very nice sweatshirt, great quality, excellent seller service arrived very promptly
January 29, 2026
Reply from Goose & Gander Ltd
Hi Alison,
Thank you for your order and taking the time to leave us a review! It's great to hear you are happy with the quality and quick delivery of your sweatshirt
Because it was quick and easy to buy…
Because it was quick and easy to buy and fast delivery
January 29, 2026
Reply from Goose & Gander Ltd
Hi Rebecca,
We appreciate you taking the time to share some feedback. It's great to hear you found it quick and easy to purchase and hope you love your item :)
Reply from Goose & Gander Ltd
Hi Nicola,
Thank you for your order and taking the time to share some feedback. We hope you love your item!
Fabulous hoodies have a great…
Fabulous hoodies have a great collection just love them
January 29, 2026
Reply from Goose & Gander Ltd
Hi Karon,
We are so pleased to hear you love your G&G hoodies! We can't wait to see which hoodie you add to your collection next :)
Consistent, high quality and great customer service.
Quality of the clothing is incredible, super fast service and 10/10 custom service
January 29, 2026
Reply from Goose & Gander Ltd
Hi Luke,
Thank you for taking the time to share some lovely feedback. We are so pleased to hear you are happy with the quality and quick delivery of your order
Goods delivered without hassle
Goods delivered without hassle. Online process quick and simple.
January 28, 2026
Reply from Goose & Gander Ltd
Hi Patrick,
Thank you for your recent order and taking the time to share some feedback. We are so pleased to hear you found our ordering process quick and simple. We hope you love your items :)
Honestly I love goose and gander and…
Honestly I love goose and gander and basically exclusively wear the sweatshirts. But I can’t help but feel that the quality has reduced significantly. I have about four sweatshirts from 3-4 years ago and they’re super thick, been washed a million times, and still going strong. Got myself some new sweatshirts at Christmas and the quality just isn’t the same. The fabric is thinner, bobblier, with some of the stitching fraying after about ten washes. Just disappointing for the price as I’d bought two new ones and they’re just not as good
February 4, 2026
Unprompted review
Reply from Goose & Gander Ltd
Hi Sophie,
We are so sorry to hear you are disappointed with the quality of your recent purchase. Please do not hesitate to reach out to us if you have any questions or concerns, the team are always happy to help!
Reply from Goose & Gander Ltd
Hi Debby,
Thank you for your order and taking the time to share some feedback. We are so pleased to hear you are happy with the quality and quick delivery of your order
Bought as a present
Bought as a present. Really pleased with the speed it was delivered and the way it was packaged.
January 28, 2026
Reply from Goose & Gander Ltd
Hi Ella,
We appreciate you taking the time to share some feedback. It's great to hear you are happy with the quick delivery and hope the recipient will love their gift :)
Saw a friend wearing a G&G hoodie and…
Saw a friend wearing a G&G hoodie and knew I wanted one. Studied all the sizes along with guidelines and went for a medium. Being between a 10/12 I found the fit good for me as I didn’t want it to be too oversized. There is room for movement and looks great with jeans. Lovely quality and well made.
January 27, 2026
Reply from Goose & Gander Ltd
Hey, thank you for your recent order! We are so pleased to hear you love your hoodie and you found our size guide useful to find the right fit for you :)
Reply from Goose & Gander Ltd
Hi Virginia,
We appreciate you taking the time to share your feedback. It's great to hear you love your new hoodie and you've found the perfect fit :)
Reply from Goose & Gander Ltd
Hi Julie,
Thank you for taking the time to share some feedback. It's great to hear you are happy with the quality and quick delivery of your order!
Reply from Goose & Gander Ltd
Hi Helen,
Thank you for your recent order! We are so pleased to hear you love your G&G sweat :)
Reply from Goose & Gander Ltd
Hey, Thank you for your order and taking the time to share some feedback. We are so pleased to hear you love your new jumper!
Absolutely love the hoodies from here
Absolutely love the hoodies from here! Great quality and are so cute!
November 10, 2025
Reply from Goose & Gander Ltd
Hi Charlotte,
Thank you for your recent order and taking the time to share your feedback. It's great to hear you love your G&G hoodies :)
So comfy
I’ve bought quite a few sweatshirts from G&G now and I always love them.
Always good quality, good sizing and quick delivery! They are comfy to wear and always get compliments
January 14, 2026
Reply from Goose & Gander Ltd
Hey, we appreciate you taking the time to share some feedback. We are so pleased to hear you love your G&G sweatshirts :)
Lovely quality.
January 12, 2026
Reply from Goose & Gander Ltd
Hi Catherine, thank you for your order and taking the time to leave us a review!
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