After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. The... See more
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Review summary
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Reviews shaping this summary
ABSOLUTELY LOVE LOVE LOVE! 😍 Such amazing quality and the sizing is spot on! Especially for the hoodies! Im an xl and went that bit bigger, because i like clothes baggy, and its perfect! Gorge... See more
Company replied
Ordered a hoodie as a Christmas present just after midnight on 22 Dec 25. Website stated that deadline for guaranteed Christmas delivery had been passed. G&G pulled out the stops even though I didn't... See more
Company replied
Bought a burgundy unisex quarter zip for my daughter for Christmas but her mother in law bought her the same one. Had to return it and order another style but no issues at all. Good quality clothes a... See more
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Company details
Written by the company
Clothing and Accessories Store. Unisex clothing Up and coming brand 'Goose & Gander'
Contact info
Unit 1, BS37 6JL, Chipping Sodbury , United Kingdom
- info@gooseandganderltd.com
- gooseandganderltd.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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Next day delivery and great quality
Next day delivery, my item was out of stock for some time. I got an email alert which notified me it was in stock again.
Great quality and cosy jumper and joggers.
January 13, 2026
Reply from Goose & Gander Ltd
Hi Ri,
Thank you for your recent order and taking the time to share some feedback. We are so pleased to hear you were able to purchase the item you liked once back in stock and your order arrived next day :)
Reply from Goose & Gander Ltd
Hey, thank you for your order and taking the time to share some feedback. We are so pleased to hear your order arrived quickly and we hope you love your item(s) :)
Clothes are really nice and delivery…
Clothes are really nice and delivery was fast, definitely recommend !
January 12, 2026
Reply from Goose & Gander Ltd
Hi Louise,
Thank you for your order and taking the time to leave us a review. We are so pleased to hear you are happy with your purchase!
Always fantastic.
Always fantastic.
Excellent communication and quick delivery.
The knitted products that have recently been brought out are excellent and my absolute favourite.
January 12, 2026
Reply from Goose & Gander Ltd
Hey, thank you so much for your kind words! We’re really glad you’re enjoying the knitted products, they’ve quickly become favourites for us too. We appreciate your support!
Great design and value
I was looking for a cream fleece and was passing Goose and Gander in Cribbs Causeway and spotted one in the window. I’d never heard of G&G but was pleasantly surprised at the quality and value for money.
January 11, 2026
Reply from Goose & Gander Ltd
Hi Diane,
Thank you for your lovely review! We’re so pleased you spotted us at Cribbs Causeway and gave Goose & Gander a try. It’s great to hear you were impressed with the quality and value of the fleece :)
Fantastic customer service
Fantastic customer service. Ordered a tshirt which was too small. Opted to exchange for a bigger size. As soon as the return was in the mailing system, I had an email saying bigger item had been dispatched and it arrived the following day. Amazing service.
January 23, 2026
Unprompted review
Reply from Goose & Gander Ltd
Hi Kate,
Thank you for taking the time to share some lovely feedback. We’re so happy to hear you found our exchange process quick and easy. We hope your new t-shirt is the perfect fit :)
Reply from Goose & Gander Ltd
Hi Christine,
Thank you for your order! We are so pleased to hear you love your new sweatshirt :)
Still yet to receive my parcel
Still yet to receive my parcel - paid for express delivery and ordered on 8th. Email says shipped but Royal Mail yet to say they have it.
Contact Us function on website doesn’t work so not sure how to get through to someone.
January 8, 2026
Reply from Goose & Gander Ltd
Hi Benjamin,
We’re very sorry to hear you haven’t received your order yet! Our team have sent you an email to confirm your delivery address, so we can get this sorted and completed as quickly as possible.
Reply from Goose & Gander Ltd
Hey, thank you for your recent order and taking the time to share some feedback. It's great to hear your wife loves her gift
Excellent quality really quick delivery
January 14, 2026
Reply from Goose & Gander Ltd
Hi Sue, thank you for taking the time to share some feedback. We are so pleased to hear you are happy with the quality and quick delivery of your order.
Was purchased as a Christmas present…
Was purchased as a Christmas present and the recipient was very happy
January 14, 2026
Reply from Goose & Gander Ltd
Hi Colin,
Thank you for your recent order and taking the time to share some feedback. We are so pleased to hear the recipient loved their Christmas present :)
Very cute Tshirt
Very cute Tshirt, great colours, true to size, excellent customer service and fast delivery- 5 stars for that!
Unfortunately the quality doesn’t match the price- 2.5 stars
January 7, 2026
Reply from Goose & Gander Ltd
Hi Maxi,
Thank you for taking the time to share your feedback. We’re really pleased to hear you loved the design, colours, fit, and our customer service. We’re sorry to hear the quality didn’t meet your expectations, and we truly appreciate your honest feedback.
If you have any questions or concerns please do not hesitate to reach out to us.
Fantastic quality just what I wanted
Fantastic quality just what I wanted. Ordered the 1/3 zip top very snug and a blue hoody which is lush. Had loads of nice compliments and the daughter trying to nab them
January 13, 2026
Reply from Goose & Gander Ltd
Hey,
Thank you for your recent order an taking the time to share some feedback! We are so pleased to hear you are happy with your 1/4 zip and hoodie :)
Great sweatshirt bought for my daughter…
Great sweatshirt bought for my daughter in law, too big unfortunately. However, very easy to swap for smaller size. Good quality and design.
January 6, 2026
Reply from Goose & Gander Ltd
Hi Linda,
Thank you for your recent order! It's great to hear you found our exchange process easy and we hope your daughter in law loves her gift
Product is lovely
Product is lovely, more information about delivery would have been helpful
January 6, 2026
Reply from Goose & Gander Ltd
Hey, thank you for your order and taking the time to share some feedback. We will be sure to pass this onto the relevant team.
Bought 3 T- shirts as a gift for…
Bought 3 T- shirts as a gift for someone who already is a big fan of the brand! She loved them!
January 13, 2026
Reply from Goose & Gander Ltd
Hey, thank you for your order! We are so pleased to hear the recipient loved their gifts :)
Great quality hoodies
Great quality hoodies, love the designs, wash great and affordable prices. I have three of these hoodies now and love them all. I am a 18-20 and wear a size XL
January 13, 2026
Reply from Goose & Gander Ltd
Hi Amy,
Thank you for your order and taking the time to share some feedback. It's great to hear you love your G&G hoodies and have found the perfect size for you :)
Rapid delivery service
Rapid delivery service, great at dealing with any return requests. Good quality clothing.
January 12, 2026
Reply from Goose & Gander Ltd
Hi John,
Thank you for taking the time to share some feedback. It's great to hear you are happy with the quality and quick delivery
The quality is amazing
The quality is amazing, customer service spot on and could not recommend G&G enough!!
January 13, 2026
Reply from Goose & Gander Ltd
Hi Helen,
Thank you for your recent order! We’re thrilled to hear you’re happy with the quality and our customer service. We really appreciate your recommendation and support
Staff were very knowledgeable & helpful.
January 12, 2026
Reply from Goose & Gander Ltd
Hi Colin,
Thank you for your recent purchase and we are pleased to hear you are happy with the service provided in store. We hope you love your item :)
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