Goose & Gander Ltd Reviews 3,717

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 741 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting their comfort, softness, and durability even after multiple washes. The service is consistently described as outstanding, with many appreciating the quick and reliable delivery, often arriving faster than expected. People also find the ordering process straightforward and efficient, with a good selection of garments and colors available. However, some customers also noted inconsistencies in sizing, with items sometimes being too large or too small, and a few mentioned that the quality of newer items was not as good as older purchases. There were also occasional issues with product colors not matching website images and some instances of poor stitching or lack of quality control.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as good quality,... See more

Quality

People report positive experiences with quality, often praising the fabric, comfort, and durability of items... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency.... See more

Order

Customers had positive experiences with order, highlighting the ease and speed of the ordering process, with... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick, reliable, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. The... See more

Company replied

Rated 5 out of 5 stars

ABSOLUTELY LOVE LOVE LOVE! 😍 Such amazing quality and the sizing is spot on! Especially for the hoodies! Im an xl and went that bit bigger, because i like clothes baggy, and its perfect! Gorge... See more

Company replied

Rated 5 out of 5 stars

Ordered a hoodie as a Christmas present just after midnight on 22 Dec 25. Website stated that deadline for guaranteed Christmas delivery had been passed. G&G pulled out the stops even though I didn't... See more

Company replied

Rated 5 out of 5 stars

Bought a burgundy unisex quarter zip for my daughter for Christmas but her mother in law bought her the same one. Had to return it and order another style but no issues at all. Good quality clothes a... See more

Company replied


Company details

  1. Streetwear Store
  2. Fashion Designer

Written by the company

Clothing and Accessories Store. Unisex clothing Up and coming brand 'Goose & Gander'


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant customer service team.

I absolutely LOVE my navy strawberry sweatshirt & joggers. Had a small issue with the other item in my order. This was dealt with quickly by the lovely Tara in their customer service team.

January 5, 2026
Goose & Gander Ltd logo

Reply from Goose & Gander Ltd

Hi Sarah,

Thank you for taking the time to share some lovely feedback! We’re so happy you’re loving your navy Wild Strawberry set, and we’re glad Tara could help sort the issue swiftly for you.

Rated 3 out of 5 stars

Disappointed

Disappointed! The designs are absolutely gorgeous! I’ve not seen anything like them before. The issue is the quality of the materials. Especially when you consider the price of them! Also sizing to me is on the smaller side to that of uk standards. I can’t comment on t-shirts or the knitted items as I haven’t brought them. I’ve brought a hoodie, a sweatshirt and the baseball jacket. The hoodie and the sweatshirt have both bobbled and the fabric is thin! The sweatshirt has only been worn twice so for that to bobble when it’s been washed once inside out is shocking. Such a shame because I do love the designs. But I can’t afford to waste money like that for a sub par product. There are definitely better quality materials that could be used without pushing up the price. The baseball jacket as far as I know is ok it just lacks a bit of shape and is a bit small so definitely size up if you opt to order it. The hoodie was purchased September and it looks tired and is also bobbled! Can’t comment on how often it’s been worn or how it’s been washed as daughter had it uni. 3 stars because the designs are really cute and I do love them but I hope they take a series look at their materials!

December 20, 2025
Unprompted review
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Reply from Goose & Gander Ltd

Hi Hannah,

We’re really sorry to hear that the quality and sizing of some items didn’t meet your expectations. We truly appreciate your comments regarding fabric and fit, and these have been shared with our product team as we continually review and improve our materials. We’re glad you love the designs and thank you for taking the time to share your experience.

If you’d like us to look into this further, please don’t hesitate to contact our customer service team directly

Rated 5 out of 5 stars

After sales service was excellent

After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. They items were returned, I didn't even have to purchase the same item again but larger. I received one hoodie and one sweatshirt without a bit of worry. Absolute 5 * service and 5* products also.

January 2, 2026
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Reply from Goose & Gander Ltd

Hi Jacqueline,

Thank you for your recent order and taking the time to share some feedback! We’re delighted to hear that our after-sales service could help make your Christmas gifting stress-free. Our team is always happy to guide customers through returns or exchanges, especially when it’s your first time, so it’s great to know the process felt smooth and reassuring for you.

Rated 5 out of 5 stars

I absolutely love Goose and Gander…

I absolutely love Goose and Gander there jumper always wash up well and very generous with their sizing .

December 29, 2025
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Reply from Goose & Gander Ltd

Hi Jemma,

Thank you for your order and taking the time to share some feedback! We are so pleased to hear you love your G&G garments :)

Rated 5 out of 5 stars

Web site easy to navigate

Web site easy to navigate, I’ve purchased fleeces and there great quality. Just order more . I throughly recommend Goose and Gander.

January 9, 2026
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Reply from Goose & Gander Ltd

Hi Jackie,

Thank you for your recent order! It's great to hear you love your G&G fleeces :)

Rated 5 out of 5 stars

ABSOLUTELY LOVE LOVE LOVE!!!

ABSOLUTELY LOVE LOVE LOVE! 😍

Such amazing quality and the sizing is spot on! Especially for the hoodies! Im an xl and went that bit bigger, because i like clothes baggy, and its perfect!
Gorgeous colour and softness, the stitch work is so cute!

Will be buying again and will definitely recommend!

January 9, 2026
Goose & Gander Ltd logo

Reply from Goose & Gander Ltd

Hi Lauren,

Thank you for your order and taking the time to share some feedback. It's great to hear you love the embroidered design, we look forward to seeing which piece you add to your collection next :)

Rated 5 out of 5 stars

I love Goose & Gander so so much

I love Goose & Gander so so much, I’ve got the first hoodie from them when they were a smaller company a few years go. The team is doing an excellent job and their products are 11/10. The delivery is always fast so thank you guys 🪿🕺🏼

January 9, 2026
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Reply from Goose & Gander Ltd

Hey, thank you for your order and taking the time to share some feedback! We really appreciate your support and we're so pleased to hear you love your G&G garments :)

Rated 5 out of 5 stars

Great service and unique clothing

Great service, with easy exchange system and my daughter loves her Woodland embroidered hoodie.

January 9, 2026
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Reply from Goose & Gander Ltd

Hi Lynne,

Thank you for taking the time to share your experience with us. It's great to hear you found our exchange process easy and your daughter loves her new hoodie :)

Rated 5 out of 5 stars

Staff are always cheerful and friendly…

Staff are always cheerful and friendly and quality of merchandise is great.

January 8, 2026
Goose & Gander Ltd logo

Reply from Goose & Gander Ltd

Hi Susan,

Thank you for taking the time to share some feedback with us! We are so pleased to hear you've had a positive experience shopping with us and love your G&G garments :)

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, product is good quality, and a fast delivery

January 8, 2026
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Reply from Goose & Gander Ltd

Hi Gary,

Thank you for taking the time to share some feedback. We are so pleased to hear you are happy with the quality and quick delivery of your order :)

Rated 5 out of 5 stars

Very quick very professional love this…

Very quick very professional love this brand and the people thank you

January 8, 2026
Goose & Gander Ltd logo

Reply from Goose & Gander Ltd

Hi Liam,

Thank you for your order and taking the time to share some feedback. We are so pleased to hear you love your G&G garments

Rated 5 out of 5 stars

Fantastic quality and service. My fav brand!

I bought sets for my naphews and nieces. Love quality and fantastic customer service not to mention speedy delivery. Will deffo buy again!

December 31, 2025
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Reply from Goose & Gander Ltd

Hi Alicja,

Thank you for your order! We are so pleased to hear you are happy with your purchase and we hope your nieces and nephews love their gifts :)

Rated 5 out of 5 stars

Great choice made and great service

Great choice made and great service

December 30, 2025
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Reply from Goose & Gander Ltd

Hi Laurence,

Thank you for your recent order and taking the time to share some feedback. We are so pleased to hear you are happy with your purchase!

Rated 5 out of 5 stars

One very Happy customer.

Ordered a sweatshirt it arrived very quickly.
Have worn it loads of times and it washes beautifully.
I am really pleased with it, thinking of ordering more.

December 30, 2025
Goose & Gander Ltd logo

Reply from Goose & Gander Ltd

Hi Rachel,

Thank you for your recent order and taking the time to share some feedback! We are so pleased to hear you are happy with your new sweatshirt. We can’t wait to see which piece you choose to add to your collection next

Rated 5 out of 5 stars

1/4 zip is fabulous

1/4 zip is fabulous, very good quality, very warm, generous in size x
Ordering very easy.
Delivery on time.

January 6, 2026
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Reply from Goose & Gander Ltd

Hi Tracey,

Thank you for your order and taking the time to leave us a review. It's great to hear you love your new 1/4 zip

Rated 5 out of 5 stars

Great fleece

Great fleece will be worn and worn.

January 5, 2026
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Reply from Goose & Gander Ltd

Hi Katherine,

Thank you for your order! We’re really glad to hear you’re loving your fleece, we hope it gets lots of wear

Rated 5 out of 5 stars

Fantastic service and beautiful quality…

Fantastic service and beautiful quality hoodies myself and my daughter were over the moon

January 6, 2026
Goose & Gander Ltd logo

Reply from Goose & Gander Ltd

Hi Lisa,

Thank you for your order and taking the time to share some feedback. We are so pleased to hear both you and your daughter love your new G&G garments :)

Rated 5 out of 5 stars

Great service as usual

Bought a burgundy unisex quarter zip for my daughter for Christmas but her mother in law bought her the same one.
Had to return it and order another style but no issues at all. Good quality clothes and customer care and delivery is quick. Wish other establishments would follow suit!

December 30, 2025
Goose & Gander Ltd logo

Reply from Goose & Gander Ltd

Hi Amanda,

Thank you for your feedback! We’re glad everything went smoothly with your return and exchange. It’s wonderful to hear you’re happy with the quality of your items, as well as our customer care and delivery.

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