After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. The... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ABSOLUTELY LOVE LOVE LOVE! 😍 Such amazing quality and the sizing is spot on! Especially for the hoodies! Im an xl and went that bit bigger, because i like clothes baggy, and its perfect! Gorge... See more
Company replied
Ordered a hoodie as a Christmas present just after midnight on 22 Dec 25. Website stated that deadline for guaranteed Christmas delivery had been passed. G&G pulled out the stops even though I didn't... See more
Company replied
Bought a burgundy unisex quarter zip for my daughter for Christmas but her mother in law bought her the same one. Had to return it and order another style but no issues at all. Good quality clothes a... See more
Company replied
Company details
Written by the company
Clothing and Accessories Store. Unisex clothing Up and coming brand 'Goose & Gander'
Contact info
Unit 1, BS37 6JL, Chipping Sodbury , United Kingdom
- info@gooseandganderltd.com
- gooseandganderltd.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Goose & Gander Ltd
Hi Clare,
Thank you for your recent order and taking the time to share some lovely feedback. We are pleased to hear your son is happy with with his gift and it fits perfectly
This was a birthday present for our…
This was a birthday present for our teenage daughter.Fantastic quality, great pricing… exactly what she wanted & a very treasured gift
January 29, 2025
Reply from Goose & Gander Ltd
Hi John,
Thank you for your recent order and taking the time to share some feedback! We are so pleased to hear your daughter loved her birthday present :)
Reply from Goose & Gander Ltd
Hi Yvonne,
Thank you for your recent order! It's great to hear your order arrived quickly, we hope you love your item :)
Great quality product
The fleece I got is great quality and I think will make a great gift. Really happy with the design and speed of delivery.
November 26, 2025
Reply from Goose & Gander Ltd
Hi Rhiannon,
Thank you for your recent order and taking the time to share some feedback! It's great to hear you love your new fleece :)
Reply from Goose & Gander Ltd
Hi Susan,
Thank you for your order and taking the time to leave us a review! We hope you love you item(s)
Very helpful
I purchased a bundle but ended up returning it. I contacted customer care online and they were super helpful, responding over a couple of days and keeping me updated throughout. The process was smooth and easy, and overall a positive experience.
November 28, 2025
Reply from Goose & Gander Ltd
Hi Donny,
Thank you for your recent order and taking the time to share some feedback We are pleased to hear our team were able to assist you with your return and you've had a positive experience shopping with us.
Reply from Goose & Gander Ltd
Hi Jo,
Thank you for your recent order! It's great to hear this arrived quickly and we hope you love your item/s :)
Great sweatshirts
Everything was exactly as pictured and shipped to the US in a timely manner.
November 25, 2025
Reply from Goose & Gander Ltd
Hi Rebecca,
Thank you for your recent order and taking the time to share your experience with us. We are so pleased to hear you love your new sweatshirts :)
Reply from Goose & Gander Ltd
Hi Sarah,
Thank you for taking the time to share some feedback. We are pleased to hear you are happy with the quality and quick delivery of your order :)
Reply from Goose & Gander Ltd
Hi Carolyn,
We appreciate you taking the time to share some feedback. It's great to hear you are happy with the quality and quick delivery of your order!
Customer service was excellent
Customer service was excellent. T-shirt very good quality.
November 28, 2025
Reply from Goose & Gander Ltd
Hi Neil,
Thank you for your recent order! We are so pleased to hear our customer service team were able to assist you and you love your new t-shirt
Delivered on time
November 27, 2025
Reply from Goose & Gander Ltd
Hi Dennis,
Thank you for your order! It's great to hear your order was delivered on time and we hope you love your item/s
Fast delivery and another great quality…
Fast delivery and another great quality item
November 27, 2025
Reply from Goose & Gander Ltd
Hi Pauline,
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the quality and quick delivery of your item :)
Reply from Goose & Gander Ltd
Hi Christine,
Thank you for your recent order and taking the time to share you experience with us. We hope you love your item!
Sweater and T-shirt
Cannt comment on these items as they are a Christmas present. Though other items are of a good quality and love the design.
Would recommend
November 27, 2025
Reply from Goose & Gander Ltd
Hi Jason,
Thank you for your order and taking the time to share some feedback. We hope the recipient/s will love their Christmas presents!
Full zip Fleece!
Full zip Fleece!
I had got this as a present a few years ago and it’s still in really good condition.
So I got my daughter one!
November 27, 2025
Reply from Goose & Gander Ltd
Hey, thank you for your order and taking the time to share some feedback. We are so pleased to hear you love your G&G fleece and hope your daughter will love hers too!
Reply from Goose & Gander Ltd
Hi Tammy,
We appreciate you taking the time to share some feedback. It's great to hear you are happy with the quality of your garment :)
Reply from Goose & Gander Ltd
Hi Michele,
Thank you for your recent order and taking the time to leave us a review. It's great to hear your daughter loves her new sweatshirt :)
Reply from Goose & Gander Ltd
Hi Margie,
Thank you for your order! We are so pleased to hear you are happy with your purchase and love your new G&G garments :)
Reply from Goose & Gander Ltd
Hi Dawn,
Thank you for taking the time to share some feedback. We are so pleased to hear you are happy with your order!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.