I absolutely love the swimsuit! I have 4 babies last one being 3 months ago and the swimsuit makes me look absolutely snatched! Super flattering and very comfortable. Only reason I gave it 4 stars ins... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Gooseberry Intimates
Written by the company

Gooseberry Intimates is a premium lingerie and intimate wear brand dedicated to empowering women to feel confident and comfortable in their own skin. With a focus on high-quality materials, expert craftsmanship, and a commitment to body positivity.
Contact info
Indonesia
- gooseberryintimates.com
Replied to 13% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
one piece
loved the bathingsuit...great quality and has right amount of compression. The color was completely off though...i ordered the blue and it was 100% purple. It is still a nice color but that is deceiving.
The wife stated that these pieces from…
The wife stated that these pieces from gooseberry intimates & swimwear are the most comfortable she has in her vast and expensive collection. But I didn’t get them for her because they were ’comfortable’….
Sincere thank you gooseberry.
Order never delivered and customer…
Order never delivered and customer service was terrible. Would not send me a new one after I asked multiple times. Will not be shopping here again.
Delivery Fail
I ordered from Gooseberry Intimates expecting quick delivery since I needed the items for a trip, but my order arrived four days late -- while I was already on vacation. Because of that delay, I didn’t even get the chance to try anything on or return it within their return window, which is really frustrating.
For a brand at this price point, I expected way better reliability with shipping and more flexibility when delays happen. Instead, I was left stuck with items I couldn’t use and no fair opportunity to return them. It feels like the customer ends up paying for something that wasn’t even their fault.
Overall, this experience was really disappointing. The quality might be "okay", but customer experience matters just as much, and this situation made me hesitant to order from them again.
The most perfect fitting bathing suit
The most perfect fitting bathing suit I have ever owned. Everyone needs this bathing suit.
There are plenty of venders with better customer service
Overall, I was disappointed with customer service. I ordered an item that was apparently "final". That item was not sized the same as another item that did fit. I was told it my fault for ordering a final sale item. It was also difficult to tell what I was ordering based on how they put photos together. It was my first order with the company. It will be my last.
I hear your message. Go away- and I shall.
I never received my order
The fit is stunning and shipping was…
The fit is stunning and shipping was quick! Will be buying more
I got a completely different color than…
I got a completely different color than what I ordered and when I emailed to request for a way for it to be fixed, I was comely ignored.
Fast shipping and the swimsuits are…
Fast shipping and the swimsuits are good quality
Customer Service is severely lacking
I ordered the wrong size on accident, not their fault, but I tried to remedy it immediately by trying to reach the company within minutes & there is no way to contact anyone directly. I sent an email the day the order was made to try to change the size, to no avail. Received an email a week later after I started the exchange to update the shipping address, as I was traveling and wanted the swimsuit for my holiday and they couldn't adjust, also prior to shipping. It's UPS, why can't you update the address?! 3 weeks later, the new swimsuit was delivered to my Mothers, which she now has to ship to me. I had communicated this in my email to the company and never received any response. I love their one piece swimsuit, but don't make a mistake in your order, because they were absolutely useless in helping me with any quick solution.
Unable to get a refund-only an exchange…
Unable to get a refund-only an exchange or credit so be careful to not order multiple sizes. This is not clear on website when ordering under refund policy.
Also, don't respond to queries regarding refunds either.
I was constantly updated on the…
I was constantly updated on the progress of my delivery via email. My package came quickly and the clothes I bought are beautiful made with great materials. Very satisfied 😊
Well made
Well made, beautiful silk. Slightly sheer. Love the waistband. Flattering
Very flattering bathing suit
Very flattering bathing suit, LOVE the color, got great pictures and am wearing it to my next event excited to show it off! Hope to get another soon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








