Go Overland Canada Reviews 228

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design, durability, and thoughtful features. Many people highlight the exceptional customer service, describing it as responsive, helpful, and genuinely invested in ensuring a positive experience. The overall user experience with the products is also frequently commended for being comfortable and easy to set up. However, some customers expressed dissatisfaction with the delivery service, citing issues such as delays, damaged items upon arrival, or incorrect shipments. A few other people also felt that the product specifications, particularly regarding mattress thickness and tent dimensions, were not entirely accurate, leading to some discomfort or unexpected limitations.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the durability and build... See more

Quality

Consumers find quality to be positive, with many praising the outstanding attention to detail, solid build,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise fast... See more

Customer service

People report positive experiences with customer service. Many customers describe the service as amazing,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the quick and easy setup, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, we just bought the Expedition Mini. It was unbelievably delivered to our door in the BC interior for free (!) in a skookum protective crate. We're lifetime tent campers, and epic road trippers... See more

Rated 5 out of 5 stars

I've been using and abusing my tent (Journey Superlite) ever since I got it, it's been through rain, hail, nasty trails and has never let me down The dimming lights are awesome, comfortable, and bi... See more

Rated 5 out of 5 stars

Absolute best communications than ANY company I ever dealt with. Ryan kept in touch while I waited for the order and went well above and beyond. The tent quality and included components blew me away.... See more

Rated 5 out of 5 stars

Absolutely loving our new expedition mini tent! The quality and attention to detail are outstanding—it’s clear that a lot of thought went into the design. Install is quick and easy and it feels solid... See more


Company details

  1. #1 of 2 best companies in Camping Store

Written by the company

Specializing in the manufacturing of Hardshell rooftop tents, our goal is to provide well made, well priced packages that include everything you need for your RTT adventures.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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Rated 5 out of 5 stars

Quality and great product!

Very fast delivery of the product! Great quality item; it’s the tent we were looking for quite some time. Amazing customer service and very prompt response to questions!
Definitely 5 star rating

July 16, 2025
Rated 5 out of 5 stars

Excellent product and service

Hello, we just bought the Expedition Mini. It was unbelievably delivered to our door in the BC interior for free (!) in a skookum protective crate. We're lifetime tent campers, and epic road trippers and wanted to add this luxury off ground option. We've just had one practice night and were so impressed with the ease of set up, the roominess and comfort, the plentiful cool storage and lighting details, all weather window options. Supreme design details. We're excited to take it Yellowknife and follow the Rockies down to Waterton this September. Thank you!

July 10, 2025
Rated 5 out of 5 stars

First trip complete

I used the tent for three nights on top of my boat, and it worked great. It came as advertised, and I had no issues putting it together. I especially liked the video tutorial, which made the setup a breeze.

July 10, 2025
Rated 5 out of 5 stars

best rooftop tent I ever had

I recently used my GoOverland Canada Expedition XL rooftop tent during a rainy weekend camping trip, and overall, I’m really impressed with its performance. Despite continuous rain, the tent held up great—absolutely no leaks, which gave us peace of mind and a dry, comfortable sleep.

Setup and takedown were smooth, and the tent felt spacious and well-ventilated, even with the weather closed in. Materials seem solid, and the zippers and stitching all feel high-quality.

One issue I did notice is some rubbing on the skylight roof where the ladder touches it when the tent is closed. I’ve been using the provided ladder cover, but it still seems to make contact and could potentially cause wear over time. It’s something to watch out for, and I’ll probably look into adding extra padding or adjusting the ladder position to prevent long-term damage.

Overall, I’m happy with the Expedition XL—weatherproof, reliable, and comfortable. Just a minor design oversight with the ladder storage that I hope the company addresses in future versions.

July 8, 2025
Rated 5 out of 5 stars

New set up

Just set this up last night. The truck mount took almost 4 weeks to get but it all went together in about 4 hours including putting the tent on.
The only complaint I have is the lack of instructions. As in Zero. We found a video but it showed putting the tent roof rack as the vehicle mount. Totally confusing for someone that has never put one together. The ac (cigarette) cord is too short to reach the plug in a dodge ram. Not a real issue.
All in all. I believe this will suit our needs.

July 4, 2025
Go Overland Canada logo

Reply from Go Overland Canada

Hey Dean! Thanks so much for the review. The installation instructions for the rooftop tent is very detailed and on our website under “install guides” in the main page. Apologies if didn’t get the automatic email that goes out as well. The truck racks also have installation guides as well. Please reach out anytime if you have any challenges or questions about anything!

Rated 5 out of 5 stars

This light weight hard shell roof top…

This light weight hard shell roof top tent was delievered within 8 days, in a sturdy protective crate, and was easy to place on the roff of my jeep wrangler. It was a two person lift and was attached in no time. Very easy to pop up and take down and came with everything as advertised. A very satisfying experience.

June 30, 2025
Rated 5 out of 5 stars

Go Overland Canada 270 Awning

This was my second purchase from Go Overland Canada and it has been another satisfying experience. The ordering and shipping was fast and easy. My initial confusion on mounting the awning was quickly cleared up via email and the only problem I ran into was the bolt heads were too small and spun freely in the top channel of my ORO rack which was easy enough to remedy with a screwdriver wedged in until tight. Their inaugural trip was 4 days on some very rough roads and they seem pretty snug but I will be keeping an eye on them.
The awning is simple to open and close and has all the nice details Go Overland seems to excel in. Have not tested in heavy winds yet but it did its job in the rain. The light strip is a nice idea and will be handy in the fall when the sun starts going down again.
The other small problem I ran into is the awning frame interferes with getting the flexible poles for my tents door rain awning into both holes on that side so it’s pretty loose. I will have to either move the unit out a bit or the tent up.
Finally a word on their customer service. After my last trip I noticed I had lost a piece off of my GO tent. I fired them off an email and was surprised when they replied almost immediately and resolved the issue same day which just happened to be Canada Day. That’s pretty darn good customer service in my books.

July 2, 2025
Rated 3 out of 5 stars

Ok but not as specify

Tent is ok, but doesn’t meet the expectations.
Worst downside. Not as specify on the site. Specially for the mattress. It is 78x63 and not 80x70. Yes there is a 20 inch section that is 70 width, but it is more 63.
Also, the mattress is 1 5/8" thick instead of 2". Not comfortable enough. We’ve added a self-inflating mattress to gain some comfort, but…There is only a 10inch spot at the end of the tent for your bedding. Good luck! Not enough room for the mattress and you won’t be able to add more height to the original mattress or the tent won’t close properly.
So a lot of improvement needed. And a correction of the specifications would be fair for the future customers

May 23, 2025
Go Overland Canada logo

Reply from Go Overland Canada

Hi Dany, thanks for taking the time to leave a review!

We appreciate your feedback and wanted to clarify a few points to help future customers as well.

All of our rooftop tents have detailed specifications and diagrams available on our website, including the exact measurements—especially the slightly narrower section that results from the folding design.

As for the mattress, about 95% of our customers find it comfortable as-is, but we understand that comfort is subjective. We're glad you found a solution that works for you with the self-inflating mattress.

You’re right—these folding-style tents can’t accommodate extra height when closing. However, there's ample space for storing items like sleeping bags, pillows, or even the winter insulation next to the ladder on both sides of the tent (under the top). This is also detailed in our user guide, and it’s the same setup we use when shipping the tent with the insulation inside.

Thanks again for your thoughtful review.

The Go Overland Canada Team

Rated 4 out of 5 stars

This is a great tent and am very happy…

This is a great tent and am very happy with it .
This could be a five star review BUT ….. included instructions are lacking, also there is no available contact with a human …. I would have liked a phone call. All of their business is online and from a service perspective there could be a better personal touch.
Otherwise a fantastic product !!!!!!

June 6, 2025
Go Overland Canada logo

Reply from Go Overland Canada

Hey Christopher thanks so much for your review :) we’re very happy you’re enjoying your expedition mini. Here are our comprehensive instructions which you may have missed. They can be found on our website. https://cdn.shopify.com/s/files/1/0787/6857/0701/files/EXPM_EN_2025_GO.pdf?v=1742309205
With regards to human contact, we’re always happy to chat over the phone, on zoom, and we even set up meetings in person. :) thanks again for the review!
Happy camping

Rated 5 out of 5 stars

Awesome Service!!

They provided the correct part at a very fair price and it was delivered before my expectations!!
The tent is great and the after the sale service even better!!

June 11, 2025
Rated 5 out of 5 stars

The experience was fantastic…

The experience was fantastic throughout. Quick communication with helpful advice. Delivery was scheduled and arrived in the promised window. The tent was packaged perfectly. And install went without a hitch. It just went for its maiden trip and also performed better then expected, especially in a torrential downpour. Will highly recommend to everyone.

June 18, 2025
Rated 4 out of 5 stars

Pick up at Red Bear in Toronto was…

Pick up at Red Bear in Toronto was pleasant, I had to wait an hour or so but that was ok as he was loading a truck.
I was well served but they seem too be dis-organized with the
Paperwork. I still have never received my invoice but have not asked for it but I will.
Quality of the tent is beyond reproach, really pleased. I have a small problem with the eyelet on my annex as the material has separated from the eyelet , I think that a little piece of webbing added to the two layers of annex material would strengthen enormously the area and prevent any separation of material due to sudden wind gusts on the eyelet.

June 11, 2025
Rated 5 out of 5 stars

Nice 🤙🏻

So this morning open my box with the expedition XL in it. Install on my ORO rack on my truck took me 1 hrs and I was alone and went well. The set up is amazing and good quality product.

May 23, 2025

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