I was introduced to phonebox by my study agency and the service is honestly so great! Sirine helped me activate my eSIM, she was so kind and explained me very well about my benefits with phonebox. The... See more
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See what reviewers are saying
Been a customer for over 6 years now, nothing but an overall great service. Their plan price is unbeatable, and their customer support help you get things done quickly, like the fact that you can reac... See more
These guys are great. Perfect service and no issues. I’ve had to go to them twice and the staff were wonderful. This last time they were able to help with an issue caused when Apple broke my phone dur... See more
It’s okay. You get the data. If you go over you get charged over 100 dollars. I went over by 6G and it was upsetting to see that much. Sometimes my data has cut off randomly and there’s no compensatio... See more
Company details
Written by the company
"PhoneBox is a Canadian wireless provider offering prepaid and postpaid phone plans to clients within USA and Canada and across the world. We offer 5G, unlimited calling and texting to all our customer without any contracts or credit checks. Get nationwide coverage on the largest networks in USA and Canada. PhoneBox offers an affordable alternative to students, immigrants, travelers and visitors who do not want to commit to long term contracts. With free delivery across the world, you can get your SIM card or eSim before you travel. Get more with PhoneBox!"
Contact info
658 Seymour St, V6B 3K4, Vancouver, British Columbia, Canada
- 1 855-886-0505
Breach of guidelines
Good and fast
Emina at the desk was really nice and helpful. She explained everything clearly and set me up with a plan in 20 minutes!
Olivia was very helpful and polite
Olivia was very helpful and polite, great service!
Sirine was really nice and clear…
Sirine was really nice and clear explaining stuff for me.
Mins did excellent service for me and…
Mins did excellent service for me and thank you.
There is a Chinese customer service…
There is a Chinese customer service representative named Samantha at PhoneBox who is very professional and patient. She has been of great help to me via the WeChat official account, and I hope this review will also be helpful to her.
Good service 👍
Olivia was super nice🤗
Anna is very pretty
Anna is very pretty, helpful, competent and friendly. I wish all the best to her, her friend, family. And olivia as well.
Bye
Phone Box
Emina was super good!! And help with everything. Phone box is really help service for short stances.
Thanks 😊
Service is very friendly
Service is very friendly. Great customer service.
Great experience with the staffs
Great experience with the staffs. Had very good experience.
Good plans and great customer service…
Good plans and great customer service willing to help you out. I was in their Vancouver location and Emina was very friendly and helpful. Highly recommend
Perfect customer service!
Perfect customer service!
My failed esim activation was fixed in 10 minutes!
Can recommend phonebox and the shop in Vancouver!
Perfect customer service
Perfect customer service. Both my girlfried and myself got a very good esim with Data plan and activation in Store.
Everything good
Friendly staff and affordable options…
Friendly staff and affordable options for travel SIM cards
Great service
We visited their branch in Vancouver today and got amazing service. Olivia was very nice and friendly and explained everything we wanted to know. Thank you :-)
I received an excellent attendance
I received an excellent attendance, the lady who helped me to get a new sim was very nice and fast, great service
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