Ordering easy, Kept me up to date on shipping which was fantastic, package was great Styrofoam so no break or crack. The only thing is I wish the picture was darker and I wish they offered a light g... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I purchased a personalized Xmas ornament for each of my grandchildren. I had no idea they were so fragile. My granddaughter took hers out of the bag and immediately dropped it and it broke in half. It... See more
Company replied
Ordered a shirt for my daughter's first Mother's Day. It was well made, featuring charming, colorful graphics that bring a joyful, festive feel to the day's celebrations. I know she will love it!
Company replied
GOSSBY was most helpful - after I submitted the order, I realized I had placed the images in the wrong order. They happily went into the order and rearranged the images so that they were placed corre... See more
Company replied
Company details
Written by the company
At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.
Contact info
6901 Riverport Dr, 40258, Louisville, United States
- (585) 366 8846
- support@gossby.com
- gossby.com
4.3
Excellent
37K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The communication is excellent
The communication is excellent. I was disappointed with the product. Very nice visually but the edges of the metal card are very rough which is unfortunate.
February 25, 2026
Unprompted review
Reply from Gossby
Hi Kristine,
I am Robill from the Wecare team of Gossby. Thank you so much for spending time to give feedback about your experience. Please accept my deepest apologies for the issue.
An email has been sent to you from wecare@gossby.com. I am more than happy to make things right for you and look forward to hearing from you soon. Thank you!
10/10 - Highly recommend
Everything I have ordered from here has been amazing. I would recommend getting anything from here. It always turns out amazing and it has always exceeded my expectations.
June 3, 2025
Unprompted review
Reply from Gossby
Thank you for the kind words, Kaytee! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you.
Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you there!
Helpful, polite, speedy service
I ordered some keychains but got something else in the mail. When I emailed to see if I could get my order resent they were very polite, super helpful, and they reached out quickly to solve the problem. I will definitely do business with them again.
February 21, 2026
Unprompted review
Reply from Gossby
You are more than welcome, Chyenne! Thank you very much indeed for taking the time to leave us a review. We hope that you will have lots of great moments with Gossby and we look forward to serving you for many years to come.
Let's join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you!
Perfect color and detail
Perfect color and detail, durable for kids. Grandchildren loved them—one uses theirs daily!
January 7, 2026
Unprompted review
Reply from Gossby
We’re absolutely delighted to hear that you’re happy with the color and detail, and that the item is durable enough for the kids to enjoy! It truly warms our hearts to know your grandchildren loved them — especially knowing one uses theirs every day. That means so much to us! 💛
Thank you for taking the time to share your wonderful feedback. It’s incredibly motivating for our team and inspires us to keep creating meaningful, high-quality products for amazing customers like you.
We’d love for you to join our vibrant community on Facebook for exclusive offers, fun contests, and heartwarming stories from other customers:
https://www.facebook.com/groups/gossbybuddies
The design was discussed several times…
The design was discussed several times and still wasn't followed
February 19, 2026
Unprompted review
Reply from Gossby
Hi Tom,
I am Luna from the Wecare team of Gossby. Thank you so much for spending time to give feedback about your experience. Please accept my deepest apologies for the issue. I'd be grateful if you could provide me with additional details regarding the experience you had so I can detect the issue clearly and assist you further.
An email has been sent to you from wecare@gossby.com. I am more than happy to make things right for you and look forward to hearing from you soon. Thank you!
Every product I have ordered is…
Every product I have ordered is wonderful. Quick delivery and awesome customer support for any questions.
February 23, 2026
Unprompted review
Reply from Gossby
Hi Customer, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
-Luna-
love this company!
love this company!! they are extremely thoughtful and helpful. customer service is the best I have ever dealt with!! they resolve any issues with your order in a very timely manner and will answer or assist you with any questions/concerns you may have. they have quality items for sale at good prices that look great!
February 20, 2026
Unprompted review
Reply from Gossby
Hi Kersee, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
Very fast and efficient
Very fast and efficient! They sent me an email before I even got the product saying there might have been a production issue and to send them a picture of the item when I receive it. The image was grainy so I sent a picture and immediatly they answered and are already sending a new one for free!
February 19, 2026
Unprompted review
Reply from Gossby
We are so thrilled to hear that you had such a smooth experience with one of our brilliant agents! It was an absolute pleasure to assist you, and we thank you for taking the time to leave a review. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you!
I received a couple days ago a gift for…
I received a couple days ago a gift for my bf I loved it because it was a personalized photo car visor clip picture came out a little blurry but I contacted them and they was going to send me a replacement with zero cost so I was very happy that I got the issue solved very thankful and great customer service.
February 12, 2026
Unprompted review
Reply from Gossby
Thank you so much for your wonderful review, Mariela! We’re thrilled to hear that you loved the personalized photo car visor clip you ordered for your boyfriend. We’re sorry that the picture came out a little blurry at first, but we’re glad we could quickly make things right with a replacement at no extra cost.
It’s always our goal to turn any issue into a positive experience, and we’re so happy to hear that you were pleased with our customer service. Your kind words truly mean a lot to us!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. We’d love to see you there!
I was very well pleased with the…
I was very well pleased with the Christmas ornaments that I ordered. The names on the ornaments were very pretty, and the color of the Christmas ornaments were bright and looked like Christmas..
February 17, 2026
Unprompted review
Reply from Gossby
Thank you so much for your wonderful review, Linda! We’re delighted to hear that you were very pleased with your Christmas ornaments. It’s great to know that the names on the ornaments looked beautiful and that the bright, festive colors truly captured the spirit of Christmas.
Your kind words about our product truly made our day!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. We’d love to see you there!
Cool!
Love the product. Had a scratch mark, asked nicely what we can do and got a new product sent right away. Mistakes happen but if we are friendly things can work out good. Great service and great quality!
February 14, 2026
Unprompted review
Reply from Gossby
Thank you so much for your wonderful review, Benjamin! We’re thrilled to hear you love your product and that we could quickly make things right for you. Mistakes do happen, but it’s always a joy when we can turn them into a positive experience together. Your kind words about our service and quality truly made our day!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. We’d love to see you there!
I got to customize a Star Wars mug for Husband
I got to customize a Star Wars mug for my husband for Valentines. Design was easy, and product came in in just in time.
I was kinda nervous because I never heard of this company and saw an ad on Facebook. But reading other people's reviews I went with ordering from this company. I will come back.
January 21, 2026
Unprompted review
Reply from Gossby
Thank you so much for your lovely review! We’re so happy to hear you enjoyed customizing a Star Wars mug for your husband and that it arrived right on time for Valentine’s Day. We understand trying a new company can feel a little nerve-wracking, and we’re thrilled that our reviews helped give you confidence. We can’t wait to welcome you back for your next creation!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. We’d love to see you there!
Good company
I had some very nice things from yourselves and your service was good and you seemed like friendly people.
December 10, 2025
Unprompted review
Reply from Gossby
Hi Lynn, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you then!
I’ve reviewed twice before
I’ve reviewed twice before! Good company great products just very slow shipping so order promptly!
December 10, 2025
Unprompted review
Reply from Gossby
Thank you so much for taking the time to leave us another review, Rebecca! We truly appreciate your continued support and are happy to hear that you’re pleased with our products and service. We're sorry for the longer shipping time and thank you for your patience—your tip to order early is appreciated and helps other customers as well.
If you’d like, we’d love for you to join our Gossby Buddies Facebook community, where you can share your experiences and connect with fellow customers:
https://www.facebook.com/groups/gossbybuddies
Thanks again for choosing us—we look forward to serving you again!
Reply from Gossby
Thank you so much for your lovely feedback! We’re thrilled to hear that you loved your ornaments—it truly means a lot to our team.
Thank you again for choosing us. We hope your ornaments bring joy for years to come!
Join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you then!
Great quality puzzle!
Great quality puzzle & personalized make it so much better for a 5 yr. Old.
December 25, 2025
Unprompted review
Reply from Gossby
Thank you so much for your wonderful feedback, Kathleen! We’re delighted to hear that you loved the quality of the puzzle and that the personalization made it even more special for your 5-year-old. Creating meaningful and fun items for little ones truly makes our day!
Thank you again for choosing us—we hope it brings lots of joy and smiles!
If you’d like, we’d love for you to join our Facebook community for exclusive offers, contests, and heartwarming stories:
https://www.facebook.com/groups/gossbybuddies
. See you then!
Great Christmas gifts!
Katie and Benny both enjoyed putting their puzzles together. 150 pieces was a little challenging for them but it will get easier. Puzzle pieces, design and colors were great! Thank you.
December 26, 2025
Unprompted review
Reply from Gossby
Thank you so much for your amazing feedback, Pat! Our team is so glad to hear that you adore this item. It is our pleasure to serve you with the best advice. Hope you have a wonderful time with your family.
You can check out our community Gossby Buddies on Facebook to share with us and other customers about your beautiful moments with your family: https://www.facebook.com/groups/gossbybuddies
. See you then!
Quick replacement for an error
I ordered a named puzzle for a toddler, however, when it arrived it had a major misspelling error. I wrote back and told them I was not happy. They quickly responded and a replacement was on its way. It arrived quickly and accurate. I was pleased with the timely response by customer service,
January 9, 2026
Unprompted review
Reply from Gossby
We are so happy to hear that you are satisfied with our product and service! It's great to see our efforts mean something to you. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you then!
The product was fabulous
The product was fabulous, good quality, clarity and colorful, The product was sent in a timely matter which means a lot to me.
My only suggestion would be to have more modern hair styles to choose from. I had mugs made for a girl's trip. They loved the cute mugs.
Thank you, kudos to Gossby!
January 31, 2026
Unprompted review
Reply from Gossby
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you loved the mugs—the quality, clarity, and vibrant colors—and that they arrived right on time. Knowing how much timely delivery means to you truly makes this even more special for us.
We’re also thrilled to hear that the mugs were a hit on your girls’ trip! It’s so heartwarming to know they brought smiles and added a fun touch to the experience. Thank you as well for your helpful suggestion about adding more modern hairstyle options—your input is greatly appreciated and will be shared with our design team as we continue to improve.
Kudos right back to you for choosing Us! We’d be honored to create more meaningful and joyful gifts for you in the future.
If you’d like, feel free to join our Facebook community for exclusive offers, fun contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
I got my order very fast in time for…
I got my order very fast in time for Valentines Day and I am happy with how it came out. Thank you Gossby!
February 5, 2026
Unprompted review
Reply from Gossby
Thank you so much for your lovely feedback! We’re thrilled to hear that your order arrived quickly and right in time for Valentine’s Day—and even happier to know you’re pleased with how it turned out. That truly makes our day!
We hope your personalized piece adds extra joy to such a special occasion, and we’d be honored to create more meaningful gifts for you in the future. If you’d like, feel free to join our Facebook community for exclusive offers, fun contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
Thank you again for choosing Us!
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