Major Problems After Takeover
Having been bought out by Mezzles, most if not all staff have left. They do not return calls nor emails.
It's a pity as Gotelees were a good local firm.
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General practice. Profile with domestic and commercial services. [Felixtowe, Ipswich and Hadleigh]
United Kingdom
Having been bought out by Mezzles, most if not all staff have left. They do not return calls nor emails.
It's a pity as Gotelees were a good local firm.
I learned through social media that the local office was closing, After contacting the company, I was advised that my deeds were held by another office but our wills were now with a firm in Derby. This had not been advised to us. Deciding to change to a local solicitor I asked to collect the deeds before the office closed. Despite several emails only one response has been received. The office is now closed and still I have not had a helpful response.
My partner's had dealings with Peter Crix at Gotelee Solicitors. She had a very stressful and dreadful experience, and was grossly overcharged for the privilege!
Peter Crix was rude and unpleasant. He took forever to do the simplest task, made numerous mistakes, ignored communications, and withheld payments due as long as possible. You only go to a solicitor when times are difficult and this man makes everything worse.
THE WORST SOLICITORS EVER! FINED BY THE LEGAL OMBUDSMAN
I have never dealt with such awful solicitors as Gotelee. Our legal matter, ,probate, took nearly 3 years to conclude, which should of only taken (roughly) 6 months. The service was so bad we had to ask the Legal Ombudsman to help and, after their investigations, Gotelee were fined. A senior partner, Peter Crix, was slow, rude and totally inadequate, and refused to meet us to discuss our concerns. The costs far exceeded what I had expected with little or no explanation as to why. Please walk away and use some other company.
Obviously too busy to answer online enquiries despite chasing up by phone as well.
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