From my experience, the bonus contribution table is hidden in a tiny popup. I missed that live blackjack barely counted, then wondered why wagering had hardly moved after half an hour. Customer suppor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Roulette tables with high-definition video make you feel like you're in a real casino.
I can switch between games seamlessly; there's no noticeable delay in loading times.
The dark mode UI is buttery smooth, super easy on the eyes during late-night sessions.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
On desktop the withdrawal status says…
On desktop the withdrawal status says approved. On the app it says pending. Both cannot be true.
After two small sessions
After two small sessions, I tried taking out £63. What annoyed me was that the minimum shown in help did not match the cashier. my bank app was clearer than the casino page. That is exactly the sort of basic detail that should be clear.
On my work laptop
On my work laptop, the withdrawal button sits behind the keyboard after entering the amount. Rotating the screen only sends me back to the cashier.
The page froze after a Revolut deposit
The page froze after a Revolut deposit. After that, two screens showed two balances for nearly twenty minutes. I tried mobile data, desktop, and another browser. The whole thing felt more confusing than it needed to be
so the cashback was meant to land every…
so the cashback was meant to land every monday, landed the first monday, then nothing for three weeks, then £4 with no breakdown at all of what it was even calculated on.
Nora from support chat answered
Nora from support chat answered, sort of. The problem was that the transcript disappeared when the window refreshed. Friendly support isn't useful when no one reads the thread. I noticed it because I looked both desktop and mobile
I have the dates for all of it
I have the dates for all of it. 11 Deposits, every one instant.
5 Withdrawal requests, taking 4, 6, 6, 7 and 9 days against a published 24 hours. 3 Files wanted, 2 of them duplicates, and a bonus gone on a stake rule.
In my case
In my case, I wasn't trying to do anything complicated. Complimentary spins never appeared after I reopened gates of olympus. It was already my second coffee, so maybe I was impatient, although still. Not a disaster, just a very poor account experience.
the cashier lists Trustly
the cashier lists Trustly, Visa plus bank transfer, but once you have deposited by card the only payout route open is that same card. found that out with £240 sat waiting and no warning at all!
loading times are fine on the site and…
loading times are fine on the site and awful in the app, which is backwards
a slot that opens in two seconds in a browser takes about forty in the app on the same wifi
reinstalled it twice
Checked the payout page while the train…
Checked the payout page while the train was late and saw £17 stuck there.
Then two agents gave different timeframes.
my bank app was clearer than the casino page.
I would not have cared if the site had shown one honest status.
no thanks, I’m done for now.
fruit Party appeared in search but…
fruit Party appeared in search but refused to open
The payment area accepted a £23…
The payment area accepted a £23 withdrawal after my second coffee. The problem was that the amount returned to balance without an email. Support saw the screenshot and still copied the FAQ. It was a minor issue until the account pages kept disagreeing.
After a small £17 test
After a small £17 test, verification criteria appeared only at withdrawal request. Without any warning, no clear status, just another page to refresh.
Bonus wallet mixed cash and bonus…
Bonus wallet mixed cash and bonus balance together.
My budget Android ran the slot smoother…
My budget Android ran the slot smoother than i expected
App crashes on every deposit
Nick gave an answer to a question I…
Nick gave an answer to a question I never asked. It felt unreliable.
The reload bonus had disappeared by…
The reload bonus had disappeared by morning.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








