I am 80 yrs old and I ordered from them a hearing aids. It was so well below the standard from there write out. Completely unusable. The background noise is very very loud making it useless to help... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wrong product sent, item does not even fit on 2025 Santa Fe, ended paying $34USD with shipping, no return possibility offered. Their resolution compensation options were $2 and $5USD. Good communicat... See more
BUYER BEWARE TheraPal Pro massager for body pain relief. Took an excessive time for delivery. Item finally delivered, however, missing a couple of operational parts. After many email follow ups... See more
I paid for quality combat throusers what was proved by videos and photos even description. I payed what they promoted even on the bill was the matching name like the original UATAC GEN 5.4 . They sent... See more
Company details
Written by the company
We have spent years searching for creative, smart and useful products around the world and bring them to you with a belief that they may help you make your life easier.
Contact info
1944 Overlook Drive, 317-909-4368, Indianapolis, United States
- support@gotosleeps.com
- gotosleeps.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheap crap
Ordered some pants from these folks, advertised as "Gen 5.4 Assault Pants/Tactical Pants with Knee Pads" for $36US and what I got was the cheapest, Polyester, Shein-style pants with no knee pads and about as tactical as nothing. They skimped on the fabric too because the sizing is about a size too small in only the crotch area.
When asked for a refund, they told me i was mistaken, that the product they shipped was correct and that I would need to pay for shipping back to China. They offered to let me keep the clothes and get $8 back.
Buyers beware. They are scammy.
I have ordered pants and paid for it…
I have ordered pants and paid for it immediately.
I have received a product at some reasonable time but on my disappointment when I opened the bag the pants were wrong style and size way to samller that I have ordered.
I sent an email for refund or return and cancel, or return and sending the right item I have received but after a few emails, they refuse to admit the claim saying that they have sent a correct item? For compensation they are offering $8 ???
SHAME ON THEM AND BE CAREFUL NOT TO ORDER FROM THESE SCAMMERS!
Fraud site, will not accept returns.
Unfortunately all the other reviews about them being fraudsters are correct.
Paid for a pair of trousers with knee pads and received a pair of ripstop trousers in what I can only describe as a child’s size.
They offered me $8 compensation for being sent the wrong size but insisted that the product I received was the one ordered.
THIS IS A SCAM SITE - THEIR PRODUCTS ARE JUNK
Bought an item from them and it was too small. I used their size chart and it was way off. Then they offer me $8.00 dollars in compensation for a $65.00 dollar item.
STAY AWAY FROM THIS SITE.. SCAM!!!!
You don't receive what you ordered
I ordered the same combat trousers with knee pads that the previous three reviewers had ordered. What you receive is nothing like what was ordered and there are no knee pads. A total con - do not buy from these people.
Cheaters
I order combat trousers, receive different cheapest model. They do not want return unwanted clothing. Please do not buy any stuff from gotosleep. Cheaters!!!
Total frauds
I ordered what they advertised as top quality tactical trousers with knee pads. They sent me the cheapest style kids cargo trousers as thin as toilet tissue. No knee pads but nowhere to insert the knee pads if they sent them. These trousers they sent i wouldnt pay £5 let alone the price they charged for them. The material is so thin i could rip them with my hands. Stay away this company is a total fraudulent company who use quality items as their adverts but will sell you the cheapest tac there is.
Fraud alert Chinese s*it smelling
I paid for quality combat throusers what was proved by videos and photos even description. I payed what they promoted even on the bill was the matching name like the original UATAC GEN 5.4 . They sent me 4 weeks later a unacceptable Chinese children's primary school size industrial rubbish what they describe is what I paid for. They even deleted the original offer now shows missing 404. The same fraud is visible under many fake online platform be careful don't buy nothing from them. Instead full refound they offered for me 7 dollars. The best is after I sent them pictures as evidence of cheating and fraud they wrote me I got what I paid for.
none delivery of goods
the company said my items were delivered,my house has cameras all round and proves that statemment was false ,company are liars. do not trust them.
I ordered the metal bumpers for car…
I ordered the metal bumpers for car doors. They were supposed to have a Buick emblem on them. They came blank. I contacted customer service and they first offered a $2 refund then $4. That doesn’t even cover my shipping cost. This company is a fraud!
Buyers Beware!!!!
Ordered car door bumpers with the appropriate logo,as advertised on Facebook. Received them without the logo. When I wrote to them they told me that the product sent is correct and offered me to keep them and to receive a USD 3 compensation, whilst I had spent USD 40 for the dispatch. They even told me not to send them back as it would be expensive for me!!!! Grrr....
Total SCAMMERS PLEASE KEEP WELL AWAY AS YOU WILL LOOSE YOUR MONEY
I purchased some car door protectors £36 uk took 8 weeks to be delivered then when opened the package it had i very small plastic storage bag 2 inches square but not what i ordered !!! after 10 or more emails they said we will refund you $2 Total Scammers please do not trust them as they take your money and do not send the items you buy, i have reported they to trading standards and they will be investigating them
BUYER BEWARE
BUYER BEWARE
TheraPal Pro massager for body pain relief.
Took an excessive time for delivery. Item finally delivered, however, missing a couple of operational parts.
After many email follow ups to solve the problem, they kept apologizing for the situation and wanted me to return the the goods at my expense and they would refund $US8. WHOOPEE! What a joke!
All I wanted was the completed item.
They're frauds. Be careful, avoid purchasing from this mob
These guys are a big time fraud
These guys are a big time fraud, had ordered a tactical pants from them and they sent me a tube of adhesive, for which I had to pay another 10$. Be mindful if your purchase. Have learnt a lesson
I got caught before with these fake…
I got caught before with these fake websites on Facebook. Last one was based in Malta or Eastern Europe. Keep popping up with a great offers. Can’t understand why Facebook don’t block them automatically. 😠😠
These people are hopeless
These people are hopeless , Kept say item had been sent ,No updates on tracking . Checking tracking number NZ post has no record of it arriving in NZ and they wont admit the problem is on their end. DONT PURCHASE FROM THESE PEOPLE.
Unfortunately I wish I had read these…
Unfortunately I wish I had read these reviews before purchasing. Order end of November and took until after Christmas to arrive. Three sets of lights finally arrived and NOT the same product as the picture on the website. Same problem. They say it is the right product and when I request a refund they say it's very expensive to ship back to China of all places. They finally gave me 12 bucks to keep them since I'm sure they are worth a lot less. They have no conscience that they're selling a garbage product. Don't order from these overseas scam artists.
My husbnd ordered a year ago plastic…
My husbnd ordered a year ago plastic revitalization an still not received it I got the tracking number but still nothing
Purchased Christmas lights on November…
Purchased Christmas lights on November 18 and paid additional charge for expedited 2-3 day shipping. I did not get the product until December 30.
No customer service phone and email response has been the typical “sorry for delay” “We are so sorry for that. We have asked the carrier to expedite But sometimes logistics have some delay”.
Stay away from this company!!
It’s an over seas scam business.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








