I am 80 yrs old and I ordered from them a hearing aids. It was so well below the standard from there write out. Completely unusable. The background noise is very very loud making it useless to help... See more
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Wrong product sent, item does not even fit on 2025 Santa Fe, ended paying $34USD with shipping, no return possibility offered. Their resolution compensation options were $2 and $5USD. Good communicat... See more
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I paid for quality combat throusers what was proved by videos and photos even description. I payed what they promoted even on the bill was the matching name like the original UATAC GEN 5.4 . They sent... See more
Company details
Written by the company
We have spent years searching for creative, smart and useful products around the world and bring them to you with a belief that they may help you make your life easier.
Contact info
1944 Overlook Drive, 317-909-4368, Indianapolis, United States
- support@gotosleeps.com
- gotosleeps.com
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Advertises a fantastic portable…
Advertises a fantastic portable projector, but it's crap. Can't watch Netflix, Pride, Disney... Not 4K quality either. Delivery time 6-7 weeks. Doesn't respond to emails when you're dissatisfied, even though they advertise satisfied customers and good service. DO NOT buy from this crappy store!
DISAPPEARED PRODUCT
ORDERED AND PAID MY PROJECTOR SINCE 29 DEC 2024, IT;S ALREADY FEB IN 2025 AND THE ITEM IS STILL IN TRANSIT. ARRIVED HK ON 11JAN, FINISHED ALL CHECKING ON 25 JAN 2025. STILL NOT YET ARRIVED!! HONG KONG IS A SMALL PLACE THAT ONLY NEED ONE DAY TO DELIVER EVERYTHING!!
I WANT MY MONEY BACK
Fooled too
Fooled too. Ordered a projector on december 11th. Still waiting february 10th. They keep sending me fake tracking codes when I ask for a refund. I dont expect it to arrive anymore.
Stay away from this seller
Stay away from this seller - I ordered a projector that was COMPLETELY different from what was described on the page of the seller. When I wanted to return the product, the seller didn't want to provide a return address.
Scam
Scam, haven't gotten my product and it's been a couple of months now.
SCAM
SCAM. SCAM. SCAM.
ORDERED AND PAID MY ITEM SINCE DEC 2024, IT;S ALREADY FEB IN 2025 AND THE ITEM IS STILL IN TRANSIT. I WANT MY MONEY BACK
PLEASE DO NOT USE!!!
PLEASE DO NOT USE!!!! Not only do the items take a ridiculous amount of time to arrive, they are not what's advertised. I ordered a projector that supports 4K and what I received barely does SD. It heats up really quickly and the remote buttons don't all work. Don't even think about getting a refund, it will cost you more to send back. I checked their website and they now don't even advertise a projector. STAY CLEAR AS THEY ADVERTISE THROUGH FB!!!!
Don't buy projector...piece of shit…
Don't buy projector...piece of shit fraud! Took over 6 weeks before getting mine (even though I payed for faster shipping) ROFL what a joke...was suppose to be shipped from USA but finally was shipped from China...STAY AWAY!
I would ignore the fake bot good…
I would ignore the fake bot good reviews about this site. I ordered a projector, the photos were taken from a legitimate advert, it was a counterfeit product, that didn’t do what it said, or have the features it said it had. They tried to offer me minimal compensation, refusing to aknoweldge my actual words, and kept saying how expensive it would be to send it back to them, to china…when their advert said it ships from the USA. I took it to PayPal, and asked them to pay postage and packing to return it if they want their fake product back that much. Essentially ended up losing £60 in the end- please don’t buy it’s a blatant scam that PayPal won’t do anything about!
Don't Do It
I ordered the projector on November 22, 2024. Today, January 27th, 2025 I finally received it. After sending two emails concerned that I have not received my package, of course, each email was responded to quickly with "we will send you a replacement" with new tracking information. The first tracking info I received it was coming from Spain. The second, from China. I was very surprised when I saw it on my doorstep. I opened it and set it up and all was running smoothly, until two buttons on the remote stopped working 5 minutes into the setup process. The 'OK' and arrow 'up' button to be exact. Without a working remote the projector will not work. That 'OK button is an important one. I lived it, I learned it, don't make my same mistake. Amazon has some better projectors! Go look there. 🙂
I ordered a pair of shoes (13 Nov 2024 - 26 Jan 2025 )
I ordered a pair of shoes, i paid $6.99 for their VIP shipping. Two months after i received the package with the shoe, correct style and color but it was three sizes smaller. By the time that i received the package, conveniently for them, neither the order number or the tracking number worked on their website, i couldn't view or get an invoice or track the order. I opened a case through PayPal, but I'm not satisfied with the outcome. This is the response " We have confirmed with the warehouse shipping staff that the product was shipped according to the dimensions on the order without any errors. We apologize for the trouble caused. Can you resell it to a friend or relative ? We can refund you $7 as compensation for this situation."
Not received and refund refused - Disastrous experience
Projector ordered on 9th December as a Christmas gift has still not been received 6 weeks later. Customer service is a disaster and tracking details provided are incorrect and useless. I have been denied a refund and have reported as a fraud to my credir card company. Hopeless company that fails in every area
It’s been 7 weeks since I placed our…
It’s been 7 weeks since I placed our order and paid for VIP shipping! Which was supposed to be 3-5 days. They keep sending fake updates on the shipping from China. DO NOT ORDER from this company!!
THIS COMPANY IS A FRAUD
I ordered a projector in November 2024 and it never arrived. They don't answer the emails and don't return the money. Don't make the same mistake. BE AWARE.
Complete SCAM!!!
Complete SCAM!!!! I ordered on November 26th. Fake responses, fake tracking numbers. I ordered from a fb add. I am now disputing the charge.
I will not order again!
I have yet to recieve the order I placed in the beginning of December. When I fonto "track my package" it has not left the same spot since Dec 29th. I am very very upset. Horrible customer service as well when I tried contacting them
complete scam website DO NOT ORDER
complete scam website DO NOT ORDER from. I ordered 4K Smart projector and waited 8 weeks to get it and received a 480P dollar store projector. They would not send what I ordered nor a refund unles I shipped the projector back to China on my expense.
It has been over 6 weeks since I placed…
It has been over 6 weeks since I placed an order for a projector from an ad I saw on facebook.
Never received my order.
Customer service responded to my emails, but gave me a fake tracking number.
When I brought that to their attention, they didn't respond. So, today I disputed the charge with my credit card company after reading all these bad reviews of them scamming other customers the same way they did me.
Beware!
SCAM!!
SCAM!!! I ordered a projector. They sent me "updates" about where my package is. Once the package got to the US and passed customs, I stopped receiving "updates" and was never provided another tracking order.
First of all they charged me 20 euro…
First of all they charged me 20 euro too much, and it said 3-7 days delivery time. I have still not got my projector, and its almost 1,5 month since my order. DO NOT BUY FROM HERE. Scam
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