GoTrusted Reviews 445

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

GoTrusted has major issues with Android phones such as those using the latest OS. When trying to use it in my Google Pixel 5A, it literally crashes it. Also, when connecting with my new HP laptop to s... See more

Company replied

Rated 3 out of 5 stars

I'm using GoTrusted VPN mainly in China in order to get access to blocked facebook / google services. The connections overall were good but very often it dropped me out. I know it's unfair to blame... See more

Rated 3 out of 5 stars

I had trouble to connect my iPhone using GoTrusted VPN when I was in China. The technical staff was very helpful to answer my concerns. She provided me with four different servers in addition to what... See more

Rated 5 out of 5 stars

Go trusted VPN worked well for me, main use was in China. Over four months of continuous use whilst traveling all over China go trusted worked approximately 90% of the time, main area of performance... See more

Company details

  1. VPN Service
  2. Internet Service Provider

Written by the company

GoTrusted is the Original Strong SSL encrypted VPN service, in business since 2005. GoTrusted turns any public free WiFi hotspot into an encrypted and firewalled hotspot for your computer or device. Browse in private, unblock websites, view video from your home country, send and receive email, and use social media securely when on GoTrusted. Unlike other 'ad-based' privacy or proxy software, GoTrusted's VPN service network is fast without privacy compromising ads. GoTrusted is easy to use on all your devices. With GoTrusted, know your privacy is always protected wherever you connect.


Contact info

3.9

Great

TrustScore 4 out of 5

445 reviews

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Rated 3 out of 5 stars

VPN Keeps Dropping in Foshan

It used to be quite good when I was using GoTrusted from 2008 to 2012 in Shanghai and Suzhou, but now that I am using it in Foshan, it kept dropping.

March 30, 2016
Unprompted review
Rated 5 out of 5 stars

Good

Worked well when I needed it traveling. No Netflix access when I tried, but no vpn I tried has had it. OHWELL!

March 23, 2016
Unprompted review
Rated 3 out of 5 stars

stability of the service

The service is not stable enough. Sometimes ti was good; sometime it could not work or only worked for a very short time.
On the whole, I am not able to have a firm conclusion at the moment since I have only tried it for a few days..

March 16, 2016
Unprompted review
Rated 2 out of 5 stars

Ok if it was the last service on earth...but it's not.

This program is outdated and unreliable in the most simple terms. In a 30-minute internet session you will spend 5 minutes online and another 25 being connected, disconnected and re-establishing a connection. This may be a problem with the location (China) but my my personal experience and the general consensus is that there are just way to many options when it comes to service to accept quality this poor. Save yourself the time. Go with a more modern and robust service provider.

March 6, 2016
Unprompted review
Rated 3 out of 5 stars

Reliability

Connected line dropped periodically when using my MacBook Air in China and speed of surfing appears to be slow at times.

March 2, 2016
Unprompted review
Rated 3 out of 5 stars

Works on and off.

I have used this company for the last four years. There are free services now that give you free VPN access. No need to use this service anymore. I always found it a bit expensive too.

February 13, 2016
Unprompted review
Rated 4 out of 5 stars

Very good product

overall happy with the product. Only 2 things made me switch to a different VPN provider. First is that it would disconnect and reconnect or attempt to reconnect, with sometime it not being able too. 2nd was the price. I have went back to my previous VPN source (left as didn't work, but has since resolved) and the cost for 1 year is £19.99 plus VAT, which gives more regions to select from.

Do not be discouraged due to my review. This is just my opinion.

January 29, 2016
Unprompted review
Rated 3 out of 5 stars

Consistently Bumped Off Line

I travel globally and need an effective VPN. While GoTrusted seems to work - it can be a real pain getting and staying connected. The program seems to frequently bump me off my wifi connection. Additionally it can be arduous to connect to the service - especially in China.

I reached out to their technicians for help in China. They helped me through an initial problem - then ignored subsequent failures that became difficult to use the internet in China. It also took a number of days for the tech to get back to me.

If GoTrusted is incapable of providing technical support - then the least they can do is to create an up to date checklist to self troubleshoot by users.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Great product

Go trusted VPN worked well for me, main use was in China. Over four months of continuous use whilst traveling all over China go trusted worked approximately 90% of the time, main area of performance issues was Beijing, everywhere else was high performance especially in remote locations.
Excellent product.

January 16, 2016
Unprompted review
Rated 3 out of 5 stars

Value for money

Good value for the price without lengthy contracts but unfortunately disconnects frequently and can be an issue getting back on

January 13, 2016
Unprompted review
Rated 3 out of 5 stars

Quite good

I enjoyed the service during a short trip to Shanghai last month. The connect is not that stable though it is quite fast when it is connected.

January 11, 2016
Unprompted review
Rated 3 out of 5 stars

Kicked off

I live in Saudi Arabia and I suggested that my new roommate get your service. Every since she has it is like the service thinks we are both running off the same account and constantly kicks us off. When I was the only one in the house who had an account with you it was awesome!

December 26, 2015
Unprompted review
Rated 3 out of 5 stars

Difficulty connecting in China

When i first started using GoTrusted it was fantastic and there was two servers that i used, both in the UK. One was much faster than the other called "Anything - Like GoTrusted" suddenly it just stopped working and couldn't get it to work after that. The other one was just never fast enough but served a very basic purpose. Once i left China it was pointless keeping the service and unless the service improved hugely in the coming spring I won't bother re subscribing when i get back to China in the coming March.

December 19, 2015
Unprompted review

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