Gough Thorne LLP Reviews 685

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used Gough Thorne a couple of times before and are currently using them again. Our main contact has been Johanna Rheeder in Jennifer’s Team and she has been an absolute god send especially t... See more

Rated 5 out of 5 stars

We were very impressed with Gough Thorne, their customer service was exceptional at every stage of our sale & purchase. Afrine was our main point of contact & she kept us updated at all times. Every t... See more

Rated 5 out of 5 stars

Everything was explained clearly so I knew what to expect. All staff were polite, helpful, & nothing was too much trouble. I was kept up to date every step of the way. I can highly recommend this com... See more

Rated 5 out of 5 stars

Had a really great and positive experience from Andrew and the team. The process was long due to our buyers buyer with many false starts but Andrew was amazing and kept us well informed of what was go... See more

Company details

  1. Conveyancer

Written by the company

Boutique Conveyancing Specialists based in Central Milton Keynes


Contact info

4.9

Excellent

TrustScore 5 out of 5

685 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Calm and quietly efficient - feeling supported

Prompt reponses to phone messages and emails. Fast conveyancing and management of my sale and parallel purchase was easily tracked; timely responses to questions (mine and buyers); a readily useable document portal so key dox and emails can be lodged and accessed, with visibility of internal governance and tracking for progress... and all at a fair price. No fuss or scaremongering when odd questions popped up which we thought we'd put to bed. Property sites say conveyancing takes 140-180 days - Rakesh did the magic in less than a third of that. Big thanx!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

We had a complex situation in the recent sale of our 2 bedroom maisonette, having had one offer fall through previously we were keen not to have a repetition. From the onset Dawn (in Zain’s team) took the bull by the horns. She had a clear understanding of the situation and was able to talk us through our options, explaining cost implications etc. All in all it was a smooth process and we completed in good time. I'd recommend Gough Thorne solicitors and would happily use them again in future.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

We would not chose Gough Thorne to represent us again.

We had issue after issue with the sale of our property. In speaking with other estate agents and professionals, they're not a well-regarded solicitors and we don't feel we would use them again if we were to move (noticed an issue with the mortgage the day before we completed after a 6-month sale process; noticed enquiries on our purchase property hadn't been carried out the day we were due to exchange etc etc). A lot of avoidable issues occurred during our sale and purchase that could have been avoided which could have saved so much stress. Paula even reminded us to 'manage our expectations' when we asked to speak to our solicitor on the day we were due to exchange and were instead requested to sign a disclaimer to absolve Gough Thorne of future accountability - incredibly unhelpful.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Paula Hill is an absolute superstar

Paula Hill is an absolute superstar! I have no idea how much she earns, but whatever it is—give her more! She worked tirelessly, pulling long hours to get my purchase over the line before the stamp duty deadline. And despite dealing with nightmare vendors (who tried every trick in the book—tying in properties to a no-chain sale, being dismissive, and causing pointless delays), she stayed calm, kind, and reassuring the entire time. Seriously, I don’t know how she does it! If anyone deserves a promotion, it’s Paula. I really lucked out having her by my side throughout this whole process, she's actually the best!.. Anyway I have to go tidy up this house>_>

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Sabia A.

It was a pleasure to work with Sabia A. She is an extraordinary lawyer who helped us a lot and worked hard to ensure that everything was completed on time. She always responded promptly to our questions and requests. I thank her from the bottom of my heart and highly recommend her.💜🙏

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Paula was so good

Paula was so good - helpful, timely, understanding, professional, yet human! I previously have used other sols and I’ve always been super stressed and found it quite traumatic. I won’t even go anywhere else - they have a loyal customer in me for life! Thank you, thank you, thank you!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Gough…

I had a great experience with Gough Thorn Solicitors. Taimoor assisted with all our enquiries in a timely and efficient manner, making the process of buying and selling incredibly smooth. Highly recommend their services. Thank you!

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

If you're looking for a solicitor who is not only highly skilled but also genuinely cares about her clients, Johanna and Gough Thorne is the one to choose.

I cannot recommend Johanna highly enough! From start to finish, she was absolutely fantastic—efficient, professional, and incredibly reassuring throughout the entire process. Her communication was second to none; she was always quick to respond, keeping me informed every step of the way.

Johanna truly went above and beyond, handling every issue with speed and expertise. She anticipated potential challenges and resolved them before they could become problems, which made the entire experience so much smoother. Most importantly, she always took the time to reassure me, easing any anxieties I had and giving me complete confidence in her abilities.

If you're looking for a solicitor who is not only highly skilled but also genuinely cares about her clients, Johanna and Gough Thorne is the one to choose. I’m so grateful for her dedication and would not hesitate to use her services again in the future!

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Would Absolutely Recommend!!

Karolina was our case handler on the sale and purchase of our home and new home. She was brilliant. Anytime I had a query she answered it straight away. It was so nice as well to be able to ring up and know there was one main person handling our case and not having to speak to multiple people.
Once we knew the date we wanted to exchange and complete Karolina worked so hard to make it possible for us! She was great and I would really recommend Gough Thorne. Thank you so much Karolina and Gough Thorne!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful & professional

I have just exchanged contracts on a house purchase using Gough Thorne as my solicitors. During this time Sabia Amreen has been a joy to work with. She has been patient, helpful and professional at all stages of the purchase, and has had my interests at heart every step of the way. I would highly recommend Gough Thorne solicitors , especially if you are lucky enough to have Sabia on your case.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with their professionalism

If you’re looking for a law firm that makes it conveniently accessible to check on your house purchase process, then Gough Thorne is the one, or at least for us.
Reasonable price & Taimoor done a great job, he took care of us and put our nerves to rest.

March 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look