Gough Thorne LLP Reviews 685

Had a great service from start to finish.
Always explained what and why and where there are in the process.
Manraj and his team was very pleasant and efficient once the task was started.
I did find their online system to be good and the lack of posting or got to office A Or B very good. Just a simple upload on a secure server gave me confidence on not everything being lost in the email thread

Update.: had to downgrade due to company forgetting to add my help to buy and now having to process though there complaints procedure

Jagpal and the whole team looked after me throughout what proved to be quite a tricky House move. I am very grateful for all of their efforts.

Andrew Groves and his team provided exceptional service throughout our home-buying journey. They were highly professional, efficient, and maintained excellent communication. They guided us through each step, were always available to address our questions, and prioritized our comfort, even if it required extensive back-and-forth discussions. Their dedication to our best interests was evident, and we felt confident entrusting them with the process. I wholeheartedly recommend them to anyone navigating the house-buying process.

Sabia is an excellent conveyancer. She was efficient, had all the searches, etc. completed in good time & was very patient & tenacious when dealing with our buyers' solicitors whose efficiency was sadly less than optimal. She's a good communicator & I feel that she is an asset to Gough Thorne.

The team is professional, efficient, and made the whole process smooth and stress-free. They kept us informed every step of the way and were always available to answer our questions. Highly recommend for anyone needing reliable legal support

Thorough and professional. Can especially recommend Andrew Groves for his and his team’s responsiveness and tenacity during my property sales.

Great service! Communication throughout was excellent and everything was made very easy.

We used Gough Thorne LLP based on the recommendation from the developers. We had a very short time to complete and as they stated that they worked closely with the developers and knew the development well we decided that they would be best suited to allow us to complete on time. Which they did do.

However, I would have expected them to have a better idea of the costs involved in such a transaction having done so many with the same developer and development. The final bill was far different from our initial quote.

Also, on the day of completion and on our way to collect the keys I received an urgent email to say that they had made a mistake, we still owed them money and can't complete until it has been paid. I called and was told the same thing. I was confused as we had made a bank transfer based on the invoice figures they sent to us. I was very stressed and decided just to make the payment anyway as to avoid any delays or complications.

A few days later I decided to send them an email querying the extra charges as it didn't make sense. They have since refunded the extra charges that we paid but failed to offer any explanation or apology.

I did find their online system to be good and their staff were friendly when I spoke to them. But based on my experience I would not recommend Gough Thorne as there quote was not accurate and we got charged incorrectly and would not have received a refund had we not queried it.

Andrew and his team helped and guided me throughout the sale of my property.
Professional, dealt with everything over a long period of time. Highly recommend and would not hesitate to use them again on the future.

I have enjoyed working with Karolina from Jennifer's Team and feel very lucky.

Of the 3 solicitors involved in the transaction, Karolina was by far the most competent, constantly flagging other's mistakes, correcting and keeping everyone in the loop.

She was able to push and deliver before Christmas, even tho everyone else was expecting the contract to be exchanged in January.

We are grateful for her work and wish her all the best in the future.

I have and will recommend Gough to anyone needing conveyancing services.
Andrew's team has been fantastic to work with and Jagpal, who managed my transaction was particularly diligent.
Throughout the transaction, which took around nine months due to issues outside of our control, he has been professional, sympathetic and very understanding. All communication was returned promptly and he listened to all requests before explaining the options.
Even when Jagpal was on holiday, all queries were dealt with efficiently by another member of the team and I have full confidence in them all.
I will definitely be using Gough Thorne again in the future.
Thank you all.

Jagpal in Andrew's team has been fantastic to work with.
Throughout the transaction he has been professional and very understanding of the difficult situation. He always returned communication promptly and listened to all requests before explaining the options.
Even when Jagpal was on holiday, all queries were dealt with efficiently by another member of the team and I have full confidence in them all.
I will definitely be using Gough Thorne again in the future.
Thank you all.

My experience of gough Thorne was absolutely fantastic.
Andrew and his team were amazing !!!!
Communication was excellent they were always happy to help and would go above and beyond to get things sorted !!
I would highly recommend them to anyone !!!

We have moved three times in the last 20 years, and our previous experiences with solicitors were frustrating due to delays and poor communication. This time, however, our experience with Manraj Kanwal and Zain’s team at Gough Thorne Solicitors was overwhelmingly positive. They were efficient and kept us updated on every step of the process. We couldn't have asked for better service!

Professional team, helped me do the job in a short time, definitely going to refer them to other people too, big Like from me!

We brought and sold our house through Gough Thorne. They have been absolutely brilliant throughout. Our main contact was Manisha who is part of Zains team. She was extremely informative and helpful throughout the transaction, easy to get hold of and kept us in the loop. Would definitely use again and recommend to our friends and family.

Excellent service was provided during our house purchase.
The entire process was incredibly smooth and unstressful ,
We truly appreciated professionalism, and attention to detail of Andrew’s team.
We would not hesitate to contact them again for any future legal matters and will gladly recommend their services to friends and family.

I wanna to give 5 star to Zain team for help me complete the whole purchase efficiently. Especially thanks to Manraj for keep updating me the progress. Highly recommend for any property trading.

In the beginning I wasn’t not as confident, however I will say that when Manraj came on board and took over our case he was excellent and is an asset to your company. Was very patient with me and very informative! I really can not thank him enough

Manisha was so so helpful! We had a lot of questions as first time buyers and she was able to answer every single one so thank you for this. Would highly recommend Gough Thorne!