Not sure questions were answered correctly as I am travelling by road through many countries Switzerland down to Italy.....otherwise it was smooth sailing. Thank you
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process was not cumbersome and easy to follow throught.
Company replied
The site is very good but getting confirmation of completed application needs to be done by e mail to give confirmation that everything has been entered correctly
Company replied
I am extremely grateful to this team, they truly saved my visa! They quickly identified the issue with my application, corrected it, and guided me through submitting the right one. I initially wa... See more
Company replied
Company details
Written by the company
At GoVisaEurope, we believe travel should be about the experience, not the paperwork. We specialize in making the Schengen visa process seamless and stress-free. Unlike automated platforms, we pride ourselves on being a human-centered agency: real legal experts handling your file, personalizing your application, and guiding you every step of the way. Whether for tourism, family reunification, or business, we deal with the bureaucracy so you can focus on your trip.
Contact info
France
- govisaeurope.com
4.1
Great
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy steps to complete the application…
Easy steps to complete the application and simple
April 23, 2026
Unprompted review
Reply from GoVisaEurope
Thank you for your feedback! We’re glad you found the application process simple and easy to follow. At GoVisaEurope, we aim to make every step smooth and stress-free. Wishing you a wonderful journey across Europe!
EASY TO COMPLETE
April 21, 2026
Unprompted review
Reply from GoVisaEurope
Thank you for your feedback! We’re glad to hear you found the process easy to complete. At GoVisaEurope, we strive to make visa applications simple and stress-free. Safe travels!
it was good and efficient
April 20, 2026
Unprompted review
Reply from GoVisaEurope
Thank you for your feedback! We’re happy to hear that you found our service efficient and helpful. At GoVisaEurope, we aim to make the visa application process smooth and stress-free. Wishing you a great experience on your travels!
The process was not cumbersome and easy…
The process was not cumbersome and easy to follow throught.
April 20, 2026
Unprompted review
Reply from GoVisaEurope
Thank you for your feedback! We’re glad to hear that you found our process straightforward and easy to follow. Our goal at GoVisaEurope is to make the visa application journey as simple and stress-free as possible. Wishing you smooth travels and enjoyable experiences in Europe!
Reply from GoVisaEurope
Thank you, Moham Al Awwam!
We’re glad you found our service easy and quick. Wishing you a smooth and stress-free visa application experience!
—Laura
Reply from GoVisaEurope
Thank you, Ghinwa Ghamloush!
We’re glad you found the process fast, easy, and uncomplicated. Wishing you a smooth and stress-free visa application experience!
—Laura
Reply from GoVisaEurope
Thank you, Ali!
We’re glad you had a good experience and look forward to assisting you again. Wishing you a smooth and stress-free visa application process!
—Laura
Reply from GoVisaEurope
Thank you, Khalid Almengash!
We’re glad you found our forms easy to fill. Wishing you a smooth and stress-free visa application experience!
—Laura
Reply from GoVisaEurope
Thank you, Christian Medina!
We’re glad you found the process smooth and easy. Wishing you a stress-free and successful visa application experience!
—Laura
Reply from GoVisaEurope
Thank you, Macarina Aikins!
We’re glad you found it so easy to fill out our forms. Wishing you a smooth and stress-free visa application experience!
—Laura
Reply from GoVisaEurope
Thank you, Kobby Bryan!
We’re glad you found our service very good and easy. Wishing you a smooth and stress-free visa application experience!
—Laura
Reply from GoVisaEurope
Thank you, Saeed!
We’re glad you found our service easy and fast. Wishing you a smooth and stress-free visa application experience!
—Laura
Refund Policy
I paid $377 but unavoidably had to cancel the application. I sent the request for cancellation through the chat on the website before I received any communication and followed up with the email provided under the refund policy providing all the requested information.Nothing had been processed but I received an email that I could not be refunded as my request had been allocated and reviewed shortly after my submission. Does this review warrant a full fee payment? It seems that there is no refund once you apply for this service and it would be important for clients to be aware as they apply for the service
April 1, 2026
Unprompted review
Reply from GoVisaEurope
Dear Esther,
Thank you for your feedback. We understand your concern regarding cancellations and refunds. As stated in our terms, GoVisaEurope provides professional assistance in preparing visa applications, and fees cover the service of guidance and document preparation. Once an application request is submitted and allocated for processing, refunds are generally not provided, as work on the application has already begun.
We respect your feedback and are continuously working to improve clarity around our refund policies so clients can make fully informed decisions before applying.
—Laura
It was a quick submission with only required info
It was a quick submission with no unnecessary details. Thanks for making it crisp and clear
April 9, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Nishant!
We’re glad you found the submission quick and clear. Wishing you a smooth and stress-free visa application experience!
—Laura
**Title:** $318.99 paid
**Title:** $318.99 paid
'Title:' $318.99 paid, no real assistance, only automated responses – refund refused
I paid $318.99 to Go Visa Europe for visa assistance, expecting genuine support with my application. In reality, I received no meaningful service and had to complete the entire process by myself.
After making the payment, there was no real guidance or hands-on help. The information provided was minimal and no different from what is freely available online, which does not justify the fee charged.
When I tried to get support, the only responses I received were automated replies. There was no proper customer service or personalised assistance at any stage.
Given that no genuine service was provided, I requested a refund. This was refused, without any attempt to address the lack of assistance or the reliance on automated responses.
This experience feels highly misleading. Customers are led to believe they are paying for expert help, but may instead receive little more than generic information and autoresponses.
I am now considering escalating this matter through my bank/credit card provider due to the lack of service provided.
I would strongly advise others to be cautious before paying for this service.
March 3, 2026
Unprompted review
Reply from GoVisaEurope
Dear Harly Kim Saulong,
We’re very sorry to hear about your experience and understand your frustration. Our service provides guidance and assistance in preparing visa applications, but we are not a government agency and cannot issue visas, secure appointments, or guarantee approval. All decisions and appointments are made solely by the relevant authorities.
Our platform is designed to provide step-by-step guidance, and while some information is also available publicly, the value of our service is in the structured assistance, support, and error prevention we provide. Automated messages are used only to acknowledge inquiries quickly, and personalized support is provided as part of our service.
We take your concerns seriously and want to clarify your case. We are committed to improving transparency, communication, and support for all our users.
—Laura
Very simple and concise
April 9, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, George Ken. Eholade!
We’re glad you found our service very simple and concise. Wishing you a smooth and stress-free visa application experience!
—Laura
Seamless nature of the process
April 8, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Cephas Ayugane! We’re glad you found the process seamless. Wishing you a smooth and stress-free visa application experience! —Laura
The process is very simple and…
The process is very simple and straightforward
April 8, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Samira Bogobiri! We’re glad you found the process simple and straightforward. Wishing you a smooth and stress-free visa application experience! —Laura
Easy website
April 8, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, DÉSIRÉE! We’re glad you found our website easy to use. Wishing you a smooth and stress-free visa application experience! —Laura
Reply from GoVisaEurope
Thank you, Andrew!
We’re glad to hear that you had a great experience with our service. At GoVisaEurope, we aim to make the visa application process smooth, simple, and stress-free for all travelers.
We truly appreciate your feedback and support.
—Laura
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.