GoVisaEurope Reviews 

288
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers consistently found the application process easy, straightforward, and efficient, often highlighting the clarity and user-friendliness of the website. Many appreciated the quick submission and well-laid-out forms, making the overall experience smooth and convenient, with some praising helpful staff and professionalism. However, some customers noted transparency issues, feeling misled about paying for a service rather than an official visa, citing unexpected high fees and a lack of clear guidance before payment. Others reported slow or unclear communication after payment, with some feeling they received insufficient value or no service at all.

What people talk about most

User experience

Consumers find the user experience to be positive, with many praising the ease of use, navigation, and... See more

Service

Users describe ambiguous interactions with service, with many expressing significant dissatisfaction and... See more

Website

People report ambiguous experiences with the website, with many customers finding it easy to use, navigate,... See more

Application

Reviewers highlight ambiguous aspects of the application process, with many finding it easy, straightforward,... See more

Payment

Reviewers express significant dissatisfaction with the payment process, often citing high and unexpected fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not sure questions were answered correctly as I am travelling by road through many countries Switzerland down to Italy.....otherwise it was smooth sailing. Thank you

Company replied

Rated 5 out of 5 stars

The site is very good but getting confirmation of completed application needs to be done by e mail to give confirmation that everything has been entered correctly

Company replied

Rated 5 out of 5 stars

I am extremely grateful to this team, they truly saved my visa! They quickly identified the issue with my application, corrected it, and guided me through submitting the right one. I initially wa... See more

Company replied


Company details

  1. Visa Consultant

Written by the company

At GoVisaEurope, we believe travel should be about the experience, not the paperwork. We specialize in making the Schengen visa process seamless and stress-free. Unlike automated platforms, we pride ourselves on being a human-centered agency: real legal experts handling your file, personalizing your application, and guiding you every step of the way. Whether for tourism, family reunification, or business, we deal with the bureaucracy so you can focus on your trip.


Contact info

4.1

Great

TrustScore 4 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(288)

287 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and great experience!

April 7, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Sydney!

We’re thrilled to hear that you had a quick and great experience with our service. At GoVisaEurope, we strive to make the visa application process smooth and efficient for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Professional service

Professional service, patience and good will

April 7, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Thikhathali Tshishivheli!

We’re delighted to hear that you found our service professional, patient, and supportive. At GoVisaEurope, providing reliable and helpful guidance is at the heart of what we do.

We truly appreciate your feedback and support.

—Laura

Rated 1 out of 5 stars

Zero service is a big scam; they stole my money!!

Zero service, big scam.stole my money

March 15, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Sherif Tharwat,

We’re very sorry to hear about your experience and understand your frustration. Our service provides guidance and assistance in preparing visa applications, but we are not a government agency and cannot issue visas, secure appointments, or guarantee approval. All fees are for professional assistance, which are clearly communicated before payment.

We take your concerns seriously. Our services include structured guidance, document review, and support through the application process, which is the basis for the professional fees. We are committed to transparency and improving our processes, and your feedback helps us in that effort.

—Laura

Rated 5 out of 5 stars

Very good and a pleasant experience

April 5, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Marlize Miller!

We’re delighted to hear that you had a very good and pleasant experience with our service. At GoVisaEurope, we aim to make the visa application process smooth and enjoyable for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Easy smooth and fast

An easy straight forward application that saves time and effort - a hassle free process - needed from a long time

April 5, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Hazem Farouk!

We’re thrilled to hear that you found the application process easy, smooth, and fast. At GoVisaEurope, our goal is to make visa applications hassle-free, saving travelers time and effort wherever possible.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Easy and simple which is nice

Easy and simple which is nice! Not complicated at all

April 4, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Justin!

We’re delighted to hear that you found our platform easy and simple to use. At GoVisaEurope, we strive to make the visa application process clear, straightforward, and stress-free for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 4 out of 5 stars

THIS IS MY FIRST EXPERIENCE


THIS IS MY FIRST EXPERIENCE.
I WILL BE ABLE TO TELL MORE ONCE O GET THE SERVICE DONE.

April 2, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Marc!

We’re glad you chose GoVisaEurope for your first experience. We look forward to supporting you through the visa application process and hope it will be smooth and straightforward.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Simple and professional

Easy, quick and simple

April 2, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Ahmed Salama!

We’re glad to hear that you found our service simple, quick, and professional. At GoVisaEurope, we strive to make the visa application process straightforward and efficient for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

strait forward

April 1, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Elna Gous!

We’re glad to hear that you found the process straightforward. At GoVisaEurope, we aim to make visa application assistance simple, clear, and easy to follow for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Trustworthy?

Till now it’s good

April 1, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Rimi Kiwan!

We’re glad to hear that your experience has been positive so far. At GoVisaEurope, we strive to provide reliable guidance and support to make the visa application process smooth and stress-free for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

User friendly

March 30, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Ruby!

We’re glad to hear that you found our platform user-friendly. At GoVisaEurope, we aim to make the visa application process as simple and straightforward as possible for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Extremely user friendly

March 30, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Ruby!

We’re thrilled to hear that you found our platform extremely user-friendly. Making the visa application process simple and accessible for all travelers is very important to us.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Was a bit confusing but managed.

Was a bit confusing but managed.

March 30, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Pieter van Rijn!

We’re glad to hear that you were able to complete your application, even though it was a bit confusing at first. We’re continuously working to make the process as clear and straightforward as possible for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 1 out of 5 stars

Don’t use. This is a good waste of money.

I initially thought this was a site to apply for visa and paid the fees only to realize that this is only a service to prepare docs and it’s priced exorbitantly. I did not go through the application and doc preparation and asked for a refund which as I expected they flatly refused.

Please avoid using this service.

March 30, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Srinivas Seshadri!

We’re delighted to hear that you found our platform easy to use and well-guided. At GoVisaEurope, we aim to make the visa application process clear and straightforward for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 1 out of 5 stars

This business is a total rip off

This business is a total rip off! I sent them the full amount of R7000,00 to apply for a schengen visa for me when I was stuck in the state of Isreal. I emailed through part 1 of my application to them in the afternoon in an incomplete state, the following morning I cancelled my application and even got a reminder to complete the second leg of the application to which i replied I no longer required the visa nor the application in its completed state. I requested a refund given that the company could not have done a single thing with my application with one working hour left of the day and an incomplete application, to which they replied that irrespective of what they do on the application, it arrived in their system and for that purpose they will charge me the entire fee!

This is absolute theft and dishonesty in its highest form! How does an company charge a full fee for an incomplete application, it blows my mind this! It is distrustful and dishonest. If anything, they could have charged a part portion fee of receiving my application even though they did absolutely nothing with it, but that would somehow and sort of make an iota of sense, but this, is just theft and robbery! I will appeal this as high as is necessary!

March 11, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Sharon Orleow,

We’re very sorry to hear about your experience and understand your frustration. Our service provides guidance and assistance in preparing visa applications, but we are not a government agency and cannot issue visas or guarantee approval. All fees are for professional assistance and are clearly communicated before payment.

Our policy applies to all applications submitted to our system, as the service involves immediate processing, guidance, and allocation of resources to assist with your application, even if the application is incomplete. We understand this may not meet everyone’s expectations, and we take your concerns seriously.

We are committed to transparency and improving our processes, and your feedback helps us in that effort.

—Laura

Rated 5 out of 5 stars

The site is very good but getting…

The site is very good but getting confirmation of completed application needs to be done by e mail to give confirmation that everything has been entered correctly

March 27, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Paul!

We’re glad to hear that you find the site very good. We appreciate your feedback regarding confirmation of completed applications. Clear confirmation is important, and your comments will help us improve the user experience to ensure travelers feel confident that everything has been entered correctly.

We truly value your input and support.

—Laura

Rated 5 out of 5 stars

Very quickly and easy

March 27, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Simone Oosthuizen!

We’re glad to hear that you found our service very quick and easy. At GoVisaEurope, we strive to make the visa application process fast and straightforward for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Excellent experience easy and…

Excellent experience easy and comfortable am old woman so it's nice to do everything from home thank you

March 27, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Alia!

We’re delighted to hear that you had an excellent experience and found the process easy and comfortable, especially being able to complete everything from home. Making visa application assistance accessible and stress-free for all travelers is very important to us.

We truly appreciate your feedback and support.

—Laura

Rated 3 out of 5 stars

JohanIf you made changes it does not except…

If you made changes it does not except after saving. Ore open the data is stil the old data

March 26, 2025
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you for your feedback, Johan Naude!

We’re sorry to hear about the issue you experienced with saving changes. Our team continuously works to improve platform functionality, and we appreciate you bringing this to our attention.

Your feedback helps us enhance the user experience, and we truly value your support.

—Laura

Rated 5 out of 5 stars

It was simple and easy

It was simple and easy, not a 100 question

March 24, 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Petrus!

We’re glad to hear that you found the process simple and easy. At GoVisaEurope, we aim to make visa application assistance straightforward and stress-free, without unnecessary complexity.

We truly appreciate your feedback and support.

—Laura

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