GovX reached out right away. The Member was very attentive, checking and making sure everything was going fine. I buy gun parts every month and get issues every once in a while. I’ve had issues with S... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very excited to find your website! Great products at excellent prices! Finally an online shopping experience that is here specifically for military Veterans and 1st responders! 🫡 This is the fir... See more
Company replied
I had a few issues but Addie at customer service was a phenomenal person to work with. She made me feel valued and important as a customer. She resolved my issues and I hope as I order more from G... See more
Company replied
I've ordered several items from different affiliated partners of GOVX, from rental cars, hotels, knives, shoes, sunglasses, different types of gear and have been satisfied with each product and delive... See more
Company replied
Company details
Written by the company
GOVX.com is a members-only site for Americans of service. An exclusive shopping experience only for individuals who've served in military, first responder, law enforcement, emergency medical, and more government-related communities. Explore a massive collection of gear, tickets, travel, and more at members-only prices, only at GOVX.com.
GOVX
Written by the company
- SAVINGS FOR THOSE WHO SERVE
- We offer a catalog of gear and apparel at prices exclusively available to you, our favorite Americans. We believe all of it should be yours at the best prices we can negotiate. That's how we recognize your service to our country and communities. Want more? Got you covered. Members get extra savings on sporting events, travel amenities, theme parks, concerts, movies, and more. And with every order, we give back. A portion of every order through GOVX.com supports nonprofits serving the military, first responder, and law enforcement communities. Causes that recognize the services of Americans like you, and the families who stand by them.
BULLETPROOF PRICE GUARANTEE
Free return shipping. Price match guarantee.
Find it cheaper online? We'll beat any authorized retailer. Don't like it? We'll email you a shipping label and you send it right back totally free.
Contact info
United States
- help@govx.com
- govx.com
4.2
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have yet to buy from this company so…
I have yet to buy from this company so I can’t comment on their products. I am just asking that they stop with the cheesy commercials. Why do you have to make the officers look like a bunch of brainless idiots. The way they talk, the macho behavior, the finger in their buddy’s face. Cmon, get real.
November 27, 2025
Unprompted review
Reply from GOVX
Hi Jacqueline,
Thank you for your feedback, we’ve passed it along to our marketing team.
-GOVX
Another great expert with GovX!
Always an easy order from GovX. Always have a great experience. Never disappoints. Products are easy to navigate and all the information needed is there!
November 26, 2025
Unprompted review
Reply from GOVX
Hi Steven,
Thank you for the awesome feedback! We’re truly grateful to have you as part of the GOVX community.
Happy Holidays, GOVX
Be Easy
Great site for a lot of needs and difficult shoppers on Govt time.
November 26, 2025
Unprompted review
Reply from GOVX
Thank you for the feedback Alexander, we appreciate you! -GOVX
Giving me all the answers before I ask
Giving me all the answers before I ask. Very trustworthy
November 26, 2025
Unprompted review
Reply from GOVX
Thank you for the awesome feedback Nathaniel! We’re here for whatever you need.
Happy Holidays, GOVX
Great price on Oakley Sunglasses and a…
Great price on Oakley Sunglasses and a website that is easy to navigate! This sight is only for Veterans and Active-Duty personnel! This a first time buy on GOVX and all goes well I will do more! OORAH--Semper Fi
November 25, 2025
Unprompted review
Reply from GOVX
Hi Michael,
Thank you for your feedback and for being a GOVX member. We might be biased, but we’re big fans of the Oakley sunnies too!
Happy Holidays, GOVX
Wide selection of sunglasses
Wide selection of sunglasses. Easy to view catalog..
November 25, 2025
Unprompted review
Reply from GOVX
We strive to provide the best discounts and products for our members, thank you for being a member! -GOVX
GOVX always delivers with the best…
GOVX always delivers with the best products at the best discounted prices. Always my go to source!
November 21, 2025
Unprompted review
Reply from GOVX
Thank you for the awesome feedback George! We're grateful to have you as a member.
GOVX
They hold themselves to a high standard.
The first purchase I made was excellent. So much so, that I recommended them to my coworkers. The second purchase, I was emailed by someone representing the “security team”. They were asking for information that they should be able to find in my account and transaction history. Although it seemed suspicious, I’ve been reassured that it is protocol for the holiday season. I truly believe this company has the best intentions of providing quality service to their customers. I would definitely recommend and will continue to do business with them.
November 18, 2025
Unprompted review
Reply from GOVX
Hi Christopher,
We’re grateful for your understanding and we’ll continue to keep your account safe. Your support means a lot to us, and we look forward to serving you again!
GOVX
Bulk ordering
Don't try to order gifts in bulk for your company. The vendors don't want your money and it causes more hassle than the savings warrant. I found a better deal elsewhere and canceled my order.
Bulk in this case is considered 10 items. 10.
November 18, 2025
Unprompted review
Reply from GOVX
Katie,
Thank you for sharing your issue. Here at GOVX, we do not offer bulk orders. As a member, you qualify for exclusive discounts and pricing intended for personal use levels.
This helps ensure there are enough savings available for all of our military and first responder members.
GOVX
I placed an order November 12
I placed an order November 12. I received an email that said it was on its way. Supposed to arrive November 14. It never arrived. I logged in to see what’s going on with my order and now it says it’s still processing hasn’t even shipped yet. I don’t understand why it’s taking so long.
November 19, 2025
Unprompted review
Reply from GOVX
Hi Jim,
Thank you for sharing your issue. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX
Extremely poor customer service
Customer service for one is poor. I haven’t been able to get anyone to return my inquiry, nor is there a phone number to call. I ordered two items that immediately dropped in sale by
Almost $10 on each item after I hit the purchase button. I went back to order another and said, huh? Well that can’t be right. Also the product is not what it appears to be in the description and one item has a noticeable blemish. I have screenshots of everything. The sad part is neither one of these items are returnable.
November 15, 2025
Unprompted review
Reply from GOVX
Thank you for sharing your issue. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX
ease of order
November 15, 2025
Unprompted review
Reply from GOVX
Thank you Crystal. We are happy to hear it and appreciate you being a member! -GOVX
Easy to order with GOVX
Easy to order with GOVX. I found a great deal, was able to place order and use the credit from GOVX. Thank You.
November 11, 2025
Unprompted review
Reply from GOVX
Your feedback is greatly appreciated Pamela. We strive to provide the best discounts and products for our members, thank you for being a member! -GOVX
Great experience!
It was a very good experience.
Easy to find what I was looking for, and check out was a breeze. Thank you so much!
November 11, 2025
Unprompted review
Reply from GOVX
Thank you for the great feedback Anula! We are so happy to hear you enjoy the site and our products.
-GOVX
Was supposed to get free shipping using…
Was supposed to get free shipping using the Discount code SEMPERFREE, I entered it but it wasn’t applied.
More details: I entered the discount code at the first prompt, and again entered SEMPERFREE at the second prompt and got an invalid code message.
November 9, 2025
Unprompted review
Reply from GOVX
Tom,
Thank you for sharing your issue. I am sorry to hear about your experience with your order. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX
Reply from GOVX
Thank you for your wonderful feedback! We are happy to have you as a member. - GOVX
Always quick and easy
Always quick and easy, not to mention a great price!
November 9, 2025
Unprompted review
Reply from GOVX
Hi Scott,
Thanks for the great feedback! We’re committed to keeping those three priorities front and center - always. Happy Holidays!
GOVX
Streamlined process
Streamlined process thanks for military discount Truly grateful to govX
November 8, 2025
Unprompted review
Reply from GOVX
Hi Jazrapse,
We’re truly grateful for you and so glad to have you as part of our community. Thank you for the love!
GOVX
The Turtle Box that I ordered was what…
The Turtle Box that I ordered was what I was looking for.
November 8, 2025
Unprompted review
Reply from GOVX
Hi Ray Nee,
Thank you for your feedback and support. We’re big fans of Turtlebox ourselves - it also makes a perfect Christmas gift!
GOVX
Just what I wanted to bring seafood…
Just what I wanted to bring seafood back from New Orleans next week!
November 5, 2025
Unprompted review
Reply from GOVX
Thank you for being a great member David! - GOVX
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