Decorated my Mum's bedroom after a recent roof leak (and leak was sorted out). My Mum is 80 and registered disabled. Did a beautiful job, at a reasonable price, provided quotes for her house insura... See more
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See what reviewers are saying
The guys at Stonehaven Depot are tremendous - very attentive and efficient. If you are trying to order online, please make sure you have a lot of patience as the site has stone age functionality... See more
Great customer service, I order a lot of EZ Street pothole repair bags from here, cheapest I've found online and although it's still expensive, you have to try this stuff. So easy, seriously, you don... See more
I would have liked advanced notice of approximate time of delivery the day before as was still in bed at 8am ! The delivery driver was absolutely excellent. Having waited 2 minutes while I threw on s... See more
Company details
- Building Materials Supplier
- Aggregate Supplier
- Do-it-Yourself Shop
- Home Improvement Store
- Landscaping Supply Store
- Tool Store
Written by the company
We are the leading independent builders’ merchants in Aberdeenshire, with branches in Inverurie, Westhill, Stonehaven and Ellon. Whether you are a seasoned professional or tackling a project for the first time, at GPH you'll find everything you need under one roof with help from our friendly and experienced teams.
Contact info
Highclere Business Park, Highclere Way,, AB51 5QW, Inverurie, United Kingdom
- 01467621926
- inverurie@gph-online.com
- gph.uk.com
4.6
Excellent
218 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Goods arrived in the drive and nobody…
Goods arrived in the drive and nobody told us. One plasterboard damaged on the good face so we will have to repair. Zero communication as to when the plasterboard might arrive, had to phone to even get a four hour slot.
The goods were well packed but we were left
July 29, 2023
Reply from GPH Builders Merchants Ltd
Morning, I'm sorry this was your experience. We've had a discussion internally on how to manage communication on orders and hopefully it wont happen again. Thanks for letting us know.
Helpful staff, decent pricing, one small glitch
The product was absolutely fine as was the price which I believe to be reasonable. The staff are good to deal with and are polite and courteous. However, upon receiving a text that the product was available for collection, on arrival,the goods were not ready and a member of staff had to spend some considerable time selecting them. On this occasion, time was of no consequence, but many customers need a quick turnaround as time is money for them. This is not a complaint, I just hope it helps.
July 6, 2023
Reply from GPH Builders Merchants Ltd
Morning, I'm sorry that we didn't live up to your expectations this time. We try and look out product for our customer arriving but unfortunatley the system sends out the text when then order is processed rather than when the product is picked. I understand your frustration and we'll definitely look to improve on this. Thanks for letting us know.
Products delivered before the weekend…
Products delivered before the weekend so I could build my decking over the weekend. Friendly and helpful service
July 3, 2023
Reply from GPH Builders Merchants Ltd
Glad to hear your decking got built! Send us some pics :)
i was sent wrong item
July 3, 2023
Reply from GPH Builders Merchants Ltd
Morning Christine, Really sorry that the product colour information was incorrect. I'm glad you managed to find an alternative.
Amazing customer service, thank you Josh
I ordered the wrong verges and Josh from customer service help me very quickly to get the issue resolved.
I would not hesitate to recommend the company to anyone.
July 6, 2023
Reply from GPH Builders Merchants Ltd
No problem :) Happy to help.
Reply from GPH Builders Merchants Ltd
I'm sure we can be as quick every time :D
great Supplier…
Easy yo use website made selection choice simple. Good communication and delivery very quick.
July 3, 2023
Reply from GPH Builders Merchants Ltd
Thank you. Appreciate you taking the time to get in touch.
parcel was well packaged
parcel was well packaged, delivered on time, son loves the wellingtons
July 2, 2023
Reply from GPH Builders Merchants Ltd
They are a great product! Thanks Perry.
Excellent service
June 23, 2023
Reply from GPH Builders Merchants Ltd
Thanks for the review :) Appreciate it.
Order delivered quickly.
June 24, 2023
Reply from GPH Builders Merchants Ltd
Thanks William. Please let us know how we could have done better.
Good price & Quick delivery
June 27, 2023
Reply from GPH Builders Merchants Ltd
Thanks for the review :) We always try and be on top of pricing and orders.
Great delivery service
Great delivery service, the driver was really helpful and very competitive prices.
June 24, 2023
Reply from GPH Builders Merchants Ltd
Thank you :)
Quick turn around from ordering items…
Quick turn around from ordering items to being available for collection.
June 2, 2023
Reply from GPH Builders Merchants Ltd
Thanks very much!
All went smoothly
May 31, 2023
Reply from GPH Builders Merchants Ltd
Thanks for letting us know everything went smoothly. Can you get in touch to let us know how we can improve? If you weren't satisfied with your experience we'd love to have a chat.
Good quality products
Good quality products. Really helpful and cost is compatible with anywhere else but for products that seem better.
June 7, 2023
Unprompted review
Reply from GPH Builders Merchants Ltd
Thanks for updating :) Glad we could help!
The Stonehaven branch had just what I…
The Stonehaven branch had just what I was looking for at a cheaper price than a lot of other places I looked. My order was ready for pickup shortly after I ordered and the gentleman that helped me was friendly and helped me carry my purchases to the car.
May 28, 2023
Reply from GPH Builders Merchants Ltd
Thanks very much :) We're so glad you had a great experience with us.
Reply from GPH Builders Merchants Ltd
That's great to hear. Thank you!
Recent Order
Got on the chat, great response, order sorted, delivered, decent afternoon to get the weekends work started!
June 1, 2023
Reply from GPH Builders Merchants Ltd
Thanks for leaving a review. We're glad were able to get what you needed for the weekend :)
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