The team were so polite and really great to deal with. They made a stressful experience easier and were so accommodating with the change of times and the stairs they needed to use to get our furniture... See more
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The great service from start to finish. Amazing! Vlad explained the whole process. The pre-pack with Dan and Peta were fantastic and the movers John and Jefferson could not do enough for us. Highly re... See more
Company replied
Grace Removals was great to work with from the moment they received our shipment. We moved our belongings from Canada. They were in contact with us every step of the way. The guys who delivered our s... See more
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The team turned up on time, needed very little supervision. Before leaving premises made sure we did a walk through for any items missed. At the end where furniture is being stored, they stacked eve... See more
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Company details
Written by the company
Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.
Contact info
420 Sherbrooke Road, 4110, Willawong, Qld, Australia
- 1300725991
4.7
Excellent
228 reviews
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Grace you did it again
The teams were very friendly and helpful, as always. In the end they were working to an extremely tight time frame (3 hours) due to the container being delayed and the timings the apartments put on the use of the lifts, they smashed this with 30 minutes to spare and No damages to my furniture. Well done!
January 18, 2024
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Elaine,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.
Kind regards,
Grace Customer Service
Moving can be a daunting task
Moving can be a daunting task, but Grace Removals turned what could have been a stressful experience into a smooth and efficient transition. From the initial consultation to the final delivery, the team at Grace Removals demonstrated professionalism, reliability, and a commitment to customer satisfaction.
December 15, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Nakita,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.
Kind regards,
Grace Customer Service
Moved from Darwin to Brisbane
Moved from Darwin to Brisbane. Probably the best move we have had in 40 years of regular removals, but first time with Grace.
December 13, 2023
Reply from Grace Removals Group - Brisbane
Dear Geoffrey,
We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Grace Customer Service
Staff are friendly,consensus
Staff are friendly,consensus, on time, polite,very protective of items.
November 2, 2023
Reply from Grace Removals Group - Brisbane
Dear Barry and Amanda,
We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.
Kind regards,
Grace Customer Service
Great service from start to finish
Great service from start to finish. The people that packed all items and then delivered and our bed and other things together were great. Tim and Tatiana who did quotes and all admin work were brilliant
November 14, 2023
Reply from Grace Removals Group - Brisbane
Dear Grant,
We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.
Kind regards,
Grace Customer Service
Amazing Experience
We moved from Coffs Harbour-Perth,from the first point of contact with Dan to the last point of contact was nothing short of amazing! The quote price was the house and car,the quote didn’t change.
I had Grace pack my house up to and everything came to Perth in perfect condition, not one thing was broken! Each item is labeled and your name is out on everything. The care and professionalism this company showed us was unbelievable,I would totally recommend this to anyone who wants peace of mind and a stress free move.
Cheers guys
November 4, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Lexi,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.
Kind regards,
Grace Customer Service
Professional
Professional, on time and adapted to works as they happened on the day. Grace manage a complete office and warehouse move for our company in QLD. Would definitely reach out to Grace for future projects, pleasure to work with.
September 18, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Francisco,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.
Kind regards,
Grace Customer Service
Terrific experience with Grace
Terrific experience with Grace: great customer service and responsiveness. Everyone I met with was helpful. The price was right for me; good value for money
September 28, 2023
Reply from Grace Removals Group - Brisbane
Dear Peter,
We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Grace Customer Service
Both the pick up team and the delivery…
Both the pick up team and the delivery team were excellent, professional and very friendly. This is the second time we have moved with Grace and we wouldn't hesitate to refer them to friends and family looking to move.
Thank you to the whole Grace team.
October 3, 2023
Reply from Grace Removals Group - Brisbane
Dear Kim,
We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Grace Customer Service
Highly recommend Grace Removals
I would highly recommend Grace Removals. They provided a fantastic service to us for our recent office relocation. Everything was very well organised in the lead up to the move, communication and response times were great and the removal team were professional and efficient.
September 15, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear S Grant,
Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.
Kind regards,
Grace Customer Service
Sydney to Brisbane with no dramas
The grace team maintained good contact in the build-up to the move. The removals team worked very hard and were very careful to pack up our belongings. Delivery was as close to our planned delivery date as possible given the short notice, and the delivery team were absolute machines offloading the boxes. The operatives are very hard workers, pleasant to work with and courteous.
October 3, 2023
Reply from Grace Removals Group - Brisbane
Dear Patrick,
Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.
Kind regards,
Grace Customer Service
Grace Staff could not be faulted
Kahlia Lynam made everything happen!
September 20, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Donna,
Thank you for taking the time to review our service. It was a pleasure serving you as a customer.
Kind regards,
Grace Customer Service
Great Team
The team that turned up were lovely and got in and got it done.
September 6, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Lisa,
We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.
Kind regards,
Grace Customer Service
Would recommend
Good communication, adaptable to our changing needs, flexibility, polite and efficient staff. Very happy with the service
September 1, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Karen,
Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.
Kind regards,
Grace Customer Service
Very impressed
The team had our office relocation and unpack finished in under 5 hours, great communication and very flexible.
September 7, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Emily,
We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Grace Customer Service
The professionalism and support I had…
The professionalism and support I had with moving my sons boxes from NZ.
Kept me informed pf where it was at with the pick up from shipping storage to Cairns and the most delightful guys to meet to do the collection.
Had used Grace removals for my own things before many years ago to relocate from NZ to OZ and would use them again in a heart beat. Keep up the good work team
August 31, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Lynne,
We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Grace Customer Service
Helpful and good value.
August 26, 2023
Reply from Grace Removals Group - Brisbane
Dear Valued Customer,
Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.
Kind regards,
Grace Customer Service
We have received our goods on time…
We have received our goods on time and good are still attached. The team with their professionalism, efficiency and proactive was made the whole situation so much more easy.
Anyway, highly recommended…. Their teams were seriously extreme Super Super!
On the delivery date, two young men name Jordan and Brandon, they are very efficiency arrived 30min early, very polite and very fast and strong unloading the goods. Both of them has completed the works, so much more acceptable. We would like to give Jordan and Brandon......1Milllon LIKES.....😊😊😊😊😊😊 and thank you for your service and hard work.
August 22, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Keen,
We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Grace Customer Service
They are punctual and very empathetic…
They are punctual and very empathetic and understanding .I had some issues and and I told them my problems .And the support I got was tremendous and overwhelming
July 30, 2023
Reply from Grace Removals Group - Brisbane
Dear Veena,
We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.
Kind regards,
Grace Customer Service
Highly Recommend
Experience with Grace from start to finish was fantastic. Nathan and Kahlia made the move super easy and their team of removalists were fantastic.
July 7, 2023
Unprompted review
Reply from Grace Removals Group - Brisbane
Dear Ch Gla,
We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.
Kind regards,
Grace Customer Service
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